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BurningBet Casino

Player complaints and reviews about BurningBet Casino, plus its operator (Join Affiliates), licences and welcome offers.

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Capture of the BurningBet Casino website

About

BurningBet Casino belongs to the Join Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including French, English, Polish, Portuguese. 6 account currencies are listed, including Euros, Canadian dollars, Norwegian kroner, Polish zlotys.

Player Intelligence

78 records

What players report about BurningBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

29

72% resolved, of those with a known outcome

Total reviews

49

Across all review sites

Player rating

4.05 / 5

AskGamblers 3.4 · casino.ru 4.7

GEO markets

15

Countries stated on 50% of records

BurningBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BurningBet Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 29 complaints and 49 reviews about BurningBet Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 1 review.

The problem players report most often is “Withdrawal delay”: 26% of the 27 complaints with a labelled problem. Next come “Account blocked” (19%) and “Account closed” (19%). Complaints about “Account” make up 38% of those with a topic, against 15% across all brands.

Of the 29 complaints with a known outcome, 72% were resolved, against 59% across all brands. That puts BurningBet Casino 1,099th of 1,917 casinos with at least 10 such complaints.

Reviewers give BurningBet Casino 2.96 out of 5 on average over 42 rated reviews, against 3.44 across all brands. 52% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 4.05 out of 5 across 2 sites. By that score, BurningBet Casino ranks 717th of 4,286 rated casinos. Reviewers most often praise “Games” (20 reviews), “Customer support” (16 reviews) and “Website & app” (11 reviews). The most common criticism concerns “Withdrawals” (14 reviews), “Bonuses” (9 reviews) and “Customer support” (7 reviews).

The countries players state most often are Germany (23%), Russia (23%) and Greece (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BurningBet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

No areas consistently impress players, as feedback across bonuses, support, games, and payments leans negative. Payments appear to be the most frequent concern, with significantly more negative than positive comments.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay26%7
  • Account blocked19%5
  • Account closed19%5
  • Documents rejected or requested again15%4
  • Sports bets7.4%2
  • Deposit refund3.7%1
  • Self-exclusion3.7%1
  • Withdrawal limits3.7%1
  • Other problems3.7%1
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account38%11
  • Withdrawal31%9
  • KYC / verification14%4
  • Other6.9%2
  • Deposit3.4%1
  • Payments & refunds3.4%1
  • Responsible gambling3.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved72%21
  • Unresolved28%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BurningBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BurningBet Casino against the market
MeasureBurningBet CasinoAll brands
Complaints resolved72%59%
Average review rating2.963.44
Complaints per 100 reviews59.226.4
Share of “Account” complaints38%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars40%17
  • 4 stars12%5
  • 3 stars7.1%3
  • 2 stars2.4%1
  • 1 star38%16
Share of 42 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games45%20
  • Customer support36%16
  • Website & app25%11
  • Bonuses23%10
  • Withdrawals18%8
  • Deposits & payment methods14%6
Share of the 44 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals32%14
  • Bonuses20%9
  • Customer support16%7
  • Trust & licence16%7
  • KYC / verification14%6
  • VIP & loyalty9.1%4
Share of the 44 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany23%9
  • Russia23%9
  • Greece13%5
  • Norway7.7%3
  • Denmark5.1%2
  • New Zealand5.1%2
  • Armenia2.6%1
  • Austria2.6%1
  • Belarus2.6%1
  • Canada2.6%1
  • Other countries13%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20250–1–
20246–2–
20235–8–
20221283%273.19
20216–10–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers6263.4 / 5
Casino Guru1712–
latestcasinobonuses.bet110–
CasinoReviews5––
casino.ru–14.7 / 5

Block 13

Latest complaints and reviews

The newest records about BurningBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, casino.ru.

Questions about BurningBet Casino

Who owns BurningBet Casino?

BurningBet Casino is operated by Altacore N.V. and runs under the Join Affiliates affiliate programme.

Is BurningBet Casino licensed?

Yes. BurningBet Casino holds a licence from Curacao Gaming Control Board.

When was BurningBet Casino founded?

BurningBet Casino launched in 2021. The site has since closed; its profile is kept for reference.

Which currencies does BurningBet Casino accept?

Currencies listed for BurningBet Casino: Euros, Canadian dollars, Norwegian kroner, Polish zlotys, Russian rubles, Brazilian reals. Its site is available in 8 languages: French, English, Polish, Portuguese and 4 more.

What do players say about BurningBet Casino?

Players have filed 29 complaints and written 49 reviews about BurningBet Casino. Players rate BurningBet Casino 4.05 out of 5 on average across the 2 sites that publish one.

What do players complain about most at BurningBet Casino?

“Withdrawal delay” – 26% of the 27 complaints about BurningBet Casino with a labelled problem. Followed by “Account blocked” (19%) and “Account closed” (19%).

Do players report withdrawal problems at BurningBet Casino?

Withdrawals are the topic of 9 complaints about BurningBet Casino: 31% of the 29 with a topic. The most common withdrawal problem is “Withdrawal delay” (78% of them).

Does BurningBet Casino resolve player complaints?

72% of the 29 complaints about BurningBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, BurningBet Casino is 1,099th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BurningBet Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 52% of the rated reviews give four or five stars, and 40% give one or two.

Where do BurningBet Casino’s players come from?

The countries named most often in complaints and reviews about BurningBet Casino are Germany (23%), Russia (23%) and Greece (13%).