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Casino profile

Brango Casino

Player complaints and reviews about Brango Casino, plus its operator (Casino Brango Affiliates), licences and welcome offers.

casinobrango.com
Capture of the Brango Casino website

About

Brango Casino belongs to the Casino Brango Affiliates affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is in English. 6 account currencies are listed, including Euros, US dollars, Bitcoin, Australian dollars. We list 7 welcome offers.

Brango Casino is listed in 4 markets: Canada, Australia, New Zealand and Austria. On the Brango Casino site for Canada, we found 6 promotions, 1 cashback offer and 19 tournaments. In Canada, Brango Casino accepts 2 payment methods: Cryptocurrencies and Interac. Its crypto options cover 4 coins: Bitcoin, USDT, Litecoin and Ethereum. The registration form for Canada has 8 fields, including e-mail, username, password, first name, last name and date of birth.

Licensee

The company that holds the Curaçao licence for Brango Casino, as the licence register names it.

Legal name
Anden Online N.V.
Curaçao licence reference
OGL/2024/1274/0819
Registration number (Curaçao Chamber of Commerce)
138316

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

19 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Bitcoin

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Interac

    Bank transfer

    –

Sign-up requirements

8 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Username
  3. Password
  4. First name
  5. Last name
  6. Date of birthMonth · January · February · March … +8
  7. Date of birthDay · 1 · 2 · 3 … +8
  8. Date of birthYear · 2008 · 2007 · 2006 … +8

Player Intelligence

2,981 records

What players report about Brango Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

142

94% resolved, of those with a known outcome

Total reviews

2,839

Across all review sites

Player rating

3.97 / 5

Trustpilot 3.9 · AskGamblers 3.5 · Tribuna 4.5

GEO markets

48

Countries stated on 97% of records

Brango Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Brango Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 142 complaints and 2,839 reviews about Brango Casino on 6 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 749 reviews. That is 50% fewer complaints than in the 12 months before (12). Reviews are up 28% on the 12 months before (585). The average review rating rose from 3.72 to 4.04 out of 5 year on year.

The problem players report most often is “Verification delay”: 24% of the 135 complaints with a labelled problem. Next come “Bonus winnings confiscated” (12%) and “Withdrawal refused” (10%). Complaints about “KYC / verification” make up 34% of those with a topic, against 5% across all brands.

Of the 141 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts Brango Casino 235th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 94%.

Reviewers give Brango Casino 4.1 out of 5 on average over 2,839 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 18% are one or two. The review sites’ own scores average 3.97 out of 5 across 3 sites. By that score, Brango Casino ranks 891st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (1,415 reviews), “Bonuses” (737 reviews) and “Customer support” (727 reviews). The most common criticism concerns “Withdrawals” (356 reviews), “Bonuses” (267 reviews) and “Customer support” (229 reviews).

The countries players state most often are United States (83%), Canada (9.6%) and New Zealand (1.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Brango Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the generous bonuses and quick payouts once their accounts were verified, highlighting the platform's user-friendly experience. Many also felt that the casino prioritizes security and privacy, making them feel valued and safe while playing.

Players expressed frustration over the slow response times and lack of real human support, feeling that the casino operates more like a scam focused on deposits rather than withdrawals. Additionally, there were serious concerns about discrimination against players based on nationality, which led to account verification issues despite proof of residency.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Verification delay24%33
  • Bonus winnings confiscated12%16
  • Withdrawal refused10%14
  • Documents rejected or requested again9.6%13
  • Withdrawal delay9.6%13
  • Deposit not credited5.9%8
  • Bonus not credited4.4%6
  • Wagering terms4.4%6
  • Other problems19%26
Share of the 135 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • KYC / verification34%48
  • Withdrawal26%36
  • Bonus20%28
  • Account7.1%10
  • Deposit6.4%9
  • Other3.6%5
  • Technical2.1%3
  • Payments & refunds0.7%1
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved93%132
  • Unresolved6.3%9
  • Closed without an outcome0.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Brango Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Brango Casino against the market
MeasureBrango CasinoAll brands
Complaints resolved94%59%
Average review rating4.13.44
Complaints per 100 reviews526.4
Share of “KYC / verification” complaints34%5%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars67%1,909
  • 4 stars11%300
  • 3 stars3.7%105
  • 2 stars1.9%53
  • 1 star17%472
Share of 2,839 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals55%1,415
  • Bonuses29%737
  • Customer support28%727
  • Games24%610
  • Trust & licence9.7%250
  • Deposits & payment methods6.3%164
Share of the 2,583 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals14%356
  • Bonuses10%267
  • Customer support8.9%229
  • KYC / verification7.7%198
  • Trust & licence5.4%140
  • Fairness & RTP3.4%87
Share of the 2,583 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States83%2,389
  • Canada9.6%278
  • New Zealand1.6%46
  • Germany0.8%23
  • Australia0.7%20
  • Sweden0.6%18
  • Italy0.6%17
  • Spain0.3%9
  • Mexico0.3%9
  • Norway0.3%8
  • Other countries2.4%70
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–6514.08
20251164%6113.72
20244395%3473.57
20236495%5874.38
202217100%4414.46
20210–1554.58
20202–434.48
20191–3–
20180–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,7283.9 / 5
Casino Guru10056–
AskGamblers39443.5 / 5
Tribuna–114.5 / 5
CasinoReviews2––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Brango Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United States · Trustpilot

  • Review

    2.0 of 5 stars

  • Complaint

    Bonus winnings confiscated

    Resolved

    United States · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Canada · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    United States · Casino Guru

11 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Brango Casino

Who owns Brango Casino?

Brango Casino is operated by Anden Online N.V. and runs under the Casino Brango Affiliates affiliate programme.

Is Brango Casino licensed?

Yes. Brango Casino holds a licence from Curacao Gaming Control Board.

When was Brango Casino founded?

Brango Casino launched in 2017.

Which currencies does Brango Casino accept?

Currencies listed for Brango Casino: Euros, US dollars, Bitcoin, Australian dollars, New Zealand dollars, Canadian dollars. Its site is available in one language: English.

What welcome bonuses does Brango Casino offer?

7 welcome offers are listed for Brango Casino. The first on the list is “250 FREE SPINS on Liberty Rockets”, with a 5× wagering requirement.

Which countries is Brango Casino available in?

Brango Casino is listed in 4 markets: Australia, Austria, Canada, New Zealand.

Which payment methods does Brango Casino accept in Canada?

The Brango Casino cashier for Canada lists 2 payment methods: Cryptocurrencies, Interac. For crypto, it takes 4 coins: Bitcoin, USDT, Litecoin, Ethereum.

What bonuses and promotions does Brango Casino run in Canada?

We read 7 live offers for Canada on the Brango Casino site itself.

Does Brango Casino run tournaments in Canada?

Yes. The Brango Casino site for Canada lists 19 tournaments.

What does Brango Casino ask for at registration in Canada?

The Brango Casino registration form for Canada has 8 fields, including e-mail, username, password, first name, last name, date of birth.

What do players say about Brango Casino?

Players have filed 142 complaints and written 2,839 reviews about Brango Casino. Players rate Brango Casino 3.97 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Brango Casino?

“Verification delay” – 24% of the 135 complaints about Brango Casino with a labelled problem. Followed by “Bonus winnings confiscated” (12%) and “Withdrawal refused” (10%).

Do players report withdrawal problems at Brango Casino?

Withdrawals are the topic of 36 complaints about Brango Casino: 26% of the 140 with a topic. The most common withdrawal problem is “Withdrawal refused” (39% of them). Of the withdrawal complaints with a known outcome, 94% were resolved.

Does Brango Casino resolve player complaints?

94% of the 141 complaints about Brango Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Brango Casino is 235th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Brango Casino?

Praised most: “Withdrawals”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 78% of the rated reviews give four or five stars, and 18% give one or two.

How many complaints has Brango Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 6 complaints about Brango Casino. That is 50% fewer than in the 12 months before, when there were 12.

Where do Brango Casino’s players come from?

The countries named most often in complaints and reviews about Brango Casino are United States (83%), Canada (9.6%) and New Zealand (1.6%).