200% up to €200
- Bonus
- 200%
- Max bonus
- €200
- Min deposit
- €10
- Wagering
- 40x bonus
- Max bet
- C$7.5
Wagering applies to the bonus amount.
Casino profile
Betzino Casino
Player complaints and reviews about Betzino Casino, plus its operator (Purple Bay Affiliates), licences and welcome offers.
betzino.com
Profile
- Website
- betzino.com
- Established
- 2020
- Operator
- Purple Bay Affiliatesaffiliate programme
- Company
- Purple Bay B.V.
- Licences
- Languages
- English
- French
- Currencies
- Euros
- Bitcoin
- Ethereum
About
Betzino Casino belongs to the Purple Bay Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, French. 3 account currencies are listed: Euros, Bitcoin, Ethereum. We list 5 welcome offers.
Betzino Casino is listed in 2 markets: France and Belgium. On the Betzino Casino site for Belgium, we found a loyalty programme with 1 tier. The registration form for Belgium has 2 fields: e-mail and password.
Licensee
The company that holds the Curaçao licence for Betzino Casino, as the licence register names it.
- Legal name
- Purple Bay B.V.
- Curaçao licence reference
- OGL/2024/1368/0895
- Registration number (Curaçao Chamber of Commerce)
- 157944
Markets
This brand is listed in 2 markets. Pick one to see what it offers there.
Welcome bonuses
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €100 + 50 Bonus Spins, 4th Deposit Bonus at Betzino Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to €150, 1st Deposit Bonus at Betzino Casino
- Bonus
- 100%
- Max bonus
- €150
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
50% up to €200, 2nd Deposit Bonus at Betzino Casino
- Bonus
- 50%
- Max bonus
- €200
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
25% up to €150 + 50 Bonus Spins, 3rd Deposit Bonus at Betzino Casino
- Bonus
- 25%
- Max bonus
- €150
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Loyalty programme
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
TUESDAY CASHBACK
Up to €1,000 Cashback – spin, play, earn, repeat.
Your loyalty hits the jackpot - every week! 🍀
💰 up to €1,000 Weekly Cashback 💰
✅ Once you sign up, cashback is automatically enabled
✅ Play the games you love all week
✅ Had a bit of bad luck? No worries, just log in on Tuesday to receive your Cashback!
Offer details:
▪ 2.5% Cashback on net losses up to €250
▪ 5% Cashback on net losses between €250-€750
▪ 10% Cashback on net losses above €750
▪ Only bets placed between Monday 00:00 UTC and Sunday 23:59 UTC count
▪ Cashback is credited every Tuesday between 11:00 CET and 15:00 CEST
▪ Maximum Cashback per week: €1,000
Bonus Terms and Conditions apply.
Sign-up requirements
4 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
Sign in
- Password
Player Intelligence
145 records
What players report about Betzino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
20
70% resolved, of those with a known outcome
Total reviews
125
Across all review sites
Player rating
2.8 / 5
Trustpilot 1.6 · AskGamblers 4.0
GEO markets
11
Countries stated on 96% of records
Betzino Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Betzino Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 20 complaints and 125 reviews about Betzino Casino on 5 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 23 reviews. Reviews are down 32% on the 12 months before (34). The average review rating fell from 1.91 to 1.65 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 30% of the 20 complaints with a labelled problem. Next come “Deposit not credited” (25%) and “Account blocked” (10%). Complaints about “Withdrawal” make up 40% of those with a topic, against 29% across all brands.
Of the 20 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts Betzino Casino 1,155th of 1,917 casinos with at least 10 such complaints.
Reviewers give Betzino Casino 1.98 out of 5 on average over 125 rated reviews, against 3.44 across all brands. 24% of the ratings are four or five stars, and 74% are one or two. The review sites’ own scores average 2.8 out of 5 across 2 sites. By that score, Betzino Casino ranks 2,757th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (21 reviews), “Games” (14 reviews) and “Customer support” (13 reviews). The most common criticism concerns “Trust & licence” (40 reviews), “Fairness & RTP” (30 reviews) and “Customer support” (28 reviews).
The countries players state most often are United Kingdom (47%), France (42%) and Germany (2.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Betzino Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Withdrawals are fast, and the rewards and bonuses are pretty good. The VIP cashback is great too.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
11
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 11 |
| 2025 | 4 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay30%6
- Deposit not credited25%5
- Account blocked10%2
- Bonus winnings confiscated10%2
- Withdrawal refused10%2
- Deposit refused5%1
- Documents rejected or requested again5%1
- Other problems5%1
Block 03
Complaint categories
- Withdrawal40%8
- Deposit30%6
- Account10%2
- Bonus10%2
- KYC / verification5%1
- Other5%1
Block 04
Complaint status
- Resolved70%14
- Unresolved30%6
Block 05
Betzino Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Betzino Casino | All brands |
|---|---|---|
| Complaints resolved | 70% | 59% |
| Average review rating | 1.98 | 3.44 |
| Complaints per 100 reviews | 16 | 26.4 |
| Share of “Withdrawal” complaints | 40% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
42
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 4 |
| 2023 | 24 |
| 2024 | 42 |
| 2025 | 36 |
| 2026 | 19 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars19%24
- 4 stars4.8%6
- 3 stars2.4%3
- 2 stars1.6%2
- 1 star72%90
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals18%21
- Games12%14
- Customer support11%13
- KYC / verification7%8
- Bonuses4.4%5
- Website & app4.4%5
Criticised
- Trust & licence35%40
- Fairness & RTP26%30
- Customer support25%28
- Withdrawals24%27
- Bonuses15%17
- KYC / verification12%14
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
2.54
1.93
1.86
1.79
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 2.54 |
| 2024 | 1.93 |
| 2025 | 1.86 |
| 2026 | 1.79 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom47%65
- France42%59
- Germany2.9%4
- United States2.9%4
- Belgium0.7%1
- Canada0.7%1
- Czechia0.7%1
- Denmark0.7%1
- Ireland0.7%1
- Réunion0.7%1
- Other countries0.7%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 19 | – |
| 2025 | 4 | – | 36 | 1.86 |
| 2024 | 11 | 73% | 42 | 1.93 |
| 2023 | 1 | – | 24 | 2.54 |
| 2022 | 1 | – | 4 | – |
| 2021 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 117 | 1.6 / 5 |
| Casino Guru | 14 | 7 | – |
| AskGamblers | 3 | 1 | 4.0 / 5 |
| Casinomeister | 2 | – | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Betzino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United States · Trustpilot
- Review
1.0 of 5 stars
France · Trustpilot
- Complaint
Withdrawal delay
Unresolved - Complaint
Withdrawal delay
Unresolved - Complaint
Withdrawal delay
ResolvedFrance · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Betzino Casino
Who owns Betzino Casino?
Betzino Casino is operated by Purple Bay B.V. and runs under the Purple Bay Affiliates affiliate programme.
Is Betzino Casino licensed?
Yes. Betzino Casino holds a licence from Curacao Gaming Control Board.
When was Betzino Casino founded?
Betzino Casino launched in 2020.
Which currencies does Betzino Casino accept?
Currencies listed for Betzino Casino: Euros, Bitcoin, Ethereum. Its site is available in 2 languages: English, French.
What welcome bonuses does Betzino Casino offer?
5 welcome offers are listed for Betzino Casino. The first on the list is “200% up to €200”, with a 40× wagering requirement.
Which countries is Betzino Casino available in?
Does Betzino Casino have a loyalty programme in Belgium?
Yes. Its loyalty programme for Belgium has 1 tier.
What does Betzino Casino ask for at registration in Belgium?
The Betzino Casino registration form for Belgium has 2 fields: e-mail, password.
What do players say about Betzino Casino?
Players have filed 20 complaints and written 125 reviews about Betzino Casino. Players rate Betzino Casino 2.8 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Betzino Casino?
“Withdrawal delay” – 30% of the 20 complaints about Betzino Casino with a labelled problem. Followed by “Deposit not credited” (25%) and “Account blocked” (10%).
Do players report withdrawal problems at Betzino Casino?
Withdrawals are the topic of 8 complaints about Betzino Casino: 40% of the 20 with a topic. The most common withdrawal problem is “Withdrawal delay” (75% of them).
Does Betzino Casino resolve player complaints?
70% of the 20 complaints about Betzino Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betzino Casino is 1,155th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Betzino Casino?
Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Trust & licence”, “Fairness & RTP” and “Customer support”. 24% of the rated reviews give four or five stars, and 74% give one or two.
How many complaints has Betzino Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 3 complaints about Betzino Casino.
Where do Betzino Casino’s players come from?
The countries named most often in complaints and reviews about Betzino Casino are United Kingdom (47%), France (42%) and Germany (2.9%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Betzino Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of Betzino Casino.
