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Casino profile

Betrino Casino

The operator behind Betrino Casino (Excel Affiliates), its licences and its welcome offers.

betrino.com
Capture of the Betrino Casino website

About

Betrino Casino belongs to the Excel Affiliates affiliate programme. The site launched in 2021. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 6 languages, including English, Finnish, French, Japanese. 4 account currencies are listed: Euros, US dollars, British pounds sterling, Canadian dollars. We list 10 welcome offers.

Betrino Casino is listed in 8 markets, among them Canada, France, Belgium and Spain. In France, Betrino Casino accepts 9 payment methods, among them Apple Pay, Neosurf, Neteller and PayPal.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Apple Pay

    E-wallet

    –

  • Neosurf

    Voucher

    –

  • Neteller

    E-wallet

    –

  • PayPal

    E-wallet

    –

  • Paysafecard

    Voucher

    –

  • PayViaPhone

    E-wallet

    –

  • Payz

    E-wallet

    –

  • Skrill

    E-wallet

    –

  • Visa

    Card

    –

Player Intelligence

57 records

What players report about Betrino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

0

No outcome published

Total reviews

57

Across all review sites

Player rating

3.3 / 5

Trustpilot 1.6 · AskGamblers 5.0

GEO markets

4

Countries stated on 96% of records

Betrino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Betrino Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 57 reviews about Betrino Casino on 2 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 17 reviews. Reviews are down 47% on the 12 months before (32).

Reviewers give Betrino Casino 1.44 out of 5 on average over 57 rated reviews, against 3.44 across all brands. 11% of the ratings are four or five stars, and 88% are one or two. The review sites’ own scores average 3.3 out of 5 across 2 sites. By that score, Betrino Casino ranks 1,891st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (6 reviews). The most common criticism concerns “Bonuses” (19 reviews), “Customer support” (19 reviews) and “Withdrawals” (18 reviews).

The countries players state most often are United Kingdom (89%), Ireland (7.3%) and Saudi Arabia (1.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Betrino Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 02

Review stars

How the rated reviews split by star.

  • 5 stars8.8%5
  • 4 stars1.8%1
  • 3 stars1.8%1
  • 1 star88%50
Share of 57 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals11%6
  • Bonuses3.8%2
  • KYC / verification3.8%2
  • Customer support3.8%2
  • Trust & licence3.8%2
  • Games1.9%1
Share of the 53 reviews that name at least one aspect.reviews

Criticised

  • Bonuses36%19
  • Customer support36%19
  • Withdrawals34%18
  • Trust & licence30%16
  • KYC / verification15%8
  • Website & app13%7
Share of the 53 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 05

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom89%49
  • Ireland7.3%4
  • Saudi Arabia1.8%1
  • Ukraine1.8%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–15–
20250–281.21
20240–12–
20220–2–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–551.6 / 5
AskGamblers–25.0 / 5

Block 08

Latest complaints and reviews

The newest records about Betrino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    Saudi Arabia · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Betrino Casino

Who owns Betrino Casino?

Betrino Casino is operated by ProgressPlay Limited and runs under the Excel Affiliates affiliate programme.

Is Betrino Casino licensed?

Yes. Betrino Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Betrino Casino founded?

Betrino Casino launched in 2021.

Which currencies does Betrino Casino accept?

Currencies listed for Betrino Casino: Euros, US dollars, British pounds sterling, Canadian dollars. Its site is available in 6 languages: English, Finnish, French, Japanese and 2 more.

What welcome bonuses does Betrino Casino offer?

10 welcome offers are listed for Betrino Casino. The first on the list is “200% up to $/€50 at Betrino Casino”, with a 10× wagering requirement.

Which countries is Betrino Casino available in?

Betrino Casino is listed in 8 markets: Belgium, Canada, Finland, France, Japan, Portugal, Spain, United Kingdom.

Which payment methods does Betrino Casino accept in France?

The Betrino Casino cashier for France lists 9 payment methods: Apple Pay, Neosurf, Neteller, PayPal, Paysafecard, PayViaPhone and 3 more.

What do players say about Betrino Casino?

Players have written 57 reviews about Betrino Casino. Players rate Betrino Casino 3.3 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Betrino Casino?

Praised most: “Withdrawals”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 11% of the rated reviews give four or five stars, and 88% give one or two.

Where do Betrino Casino’s players come from?

The countries named most often in complaints and reviews about Betrino Casino are United Kingdom (89%), Ireland (7.3%) and Saudi Arabia (1.8%).