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Casino profile

Arctic Casino

Player complaints and reviews about Arctic Casino, plus its operator (iBet Affiliates), licences and welcome offers.

arcticcasino.com
arcticcasino.com
Capture of the Arctic Casino website

Profile

Website
arcticcasino.com
Established
2023
Operator
iBet Affiliatesaffiliate programme
Company
Claymore Malta Limited
Licences
Languages
  • English
  • French
  • Finnish
  • Norwegian
Currencies
  • Euros
  • Norwegian kroner
  • Canadian dollars

About

Arctic Casino belongs to the iBet Affiliates affiliate programme. The site launched in 2023. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, French, Finnish, Norwegian. 3 account currencies are listed: Euros, Norwegian kroner, Canadian dollars. We list 8 welcome offers.

Arctic Casino is listed in 6 markets, among them Canada, France, Belgium and Finland. On the Arctic Casino site for Finland, we found 6 promotions and a loyalty programme with 3 tiers. In Finland, Arctic Casino accepts 6 payment methods, among them Apple Pay, Bank Transfer, Credit Card and E-wallet. The minimum deposit in CAD is 10, the maximum 5,000.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Comment fonctionnent les Arctic Expedtition Points ?

    La collecte de points dans Arctic Expedition est claire et transparente. Pour chaque euro joué, vous recevez 1 point de fidélité (des valeurs équivalentes s'appliquent pour d'autres devises). Les points sont automatiquement ajoutés à votre solde une fois le tour de jeu terminé, de sorte que votre progression est instantanément mise à jour.

  2. 2

    Exigences de mise

    Tours gratuits Disponibles sur certains jeux de casino uniquement 1x playthrough s'applique à tous les gains Validité de 3 jours une fois activée Les valeurs des tours varient en fonction du niveau (0,02 € - 1,00 € par tour) Les tours gratuits vous permettent d'explorer les jeux présentés tout en collectant des gains potentiels en cours de route. Bonus Cash Une récompense directe en cash ajoutée à votre compte Utilisable sur les jeux de casino et de casino en direct (des exclusions de jeux peuvent s'appliquer) 1x playthrough requis dans les 3 jours Les valeurs des récompenses augmentent au fur et à mesure que vous avancez, atteignant 100 € - 1 000 € à des niveaux d'expédition plus élevés Les bonus cash offrent un gameplay flexible sur une large gamme de jeux. Cashback Un retour basé sur votre jeu de casino net (mises moins retours et bonus) Peut être réclamé plusieurs fois par jour tant que la promotion est active Aucune exigence de mise S'applique aux jeux de casino et de casino en direct Le cashback fournit une valeur constante en retournant une partie de l'activité de jeu directement sur votre solde. Aperçu des récompenses Le cashback fournit une valeur immédiate sans playthrough, tandis que les free spins et l'argent bonus débloquent des opportunités de jeu supplémentaires au fur et à mesure que vous progressez dans l'expédition arctique.

  3. 3

    Qu'est-ce que l'expédition arctique ?

    Le programme de fidélité Arctic Expedition récompense automatiquement votre jeu. Chaque tour que vous jouez vous rapporte des points de fidélité, ce qui vous aide à progresser dans les 100 niveaux palpitants de récompenses arctiques. Vous n'avez pas besoin de vous inscrire : votre voyage commence dès que vous commencez à jouer. Les points s'accumulent au fur et à mesure que vous jouez aux jeux de casino et de casino en direct, ce qui vous permet de débloquer des récompenses passionnantes au fur et à mesure que vous progressez dans l'expédition.

Payment methods

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

CAD

  • Apple Pay

    E-wallet

    20 – 5000

  • Bank Transfer

    Bank transfer

    20 – 3000

  • Credit Card

    Card

    20 – 1000

  • E-wallet

    E-wallet

    20 – 2000

  • Google Pay

    E-wallet

    20 – 5000

  • Voucher

    Voucher

    10 – 5000

Player Intelligence

44 records

What players report about Arctic Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

17

75% resolved, of those with a known outcome

Total reviews

27

Across all review sites

Player rating

3.55 / 5

Trustpilot 2.1 · AskGamblers 5.0

GEO markets

6

Countries stated on 86% of records

Arctic Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Arctic Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 17 complaints and 27 reviews about Arctic Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 9 reviews.

The problem players report most often is “Self-exclusion”: 25% of the 16 complaints with a labelled problem. Next come “Withdrawal delay” (25%) and “Account closed” (6.3%). Complaints about “Withdrawal” make up 41% of those with a topic, against 29% across all brands.

Of the 16 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts Arctic Casino 996th of 1,917 casinos with at least 10 such complaints.

Reviewers give Arctic Casino 2.74 out of 5 on average over 27 rated reviews, against 3.44 across all brands. 44% of the ratings are four or five stars, and 56% are one or two. The review sites’ own scores average 3.55 out of 5 across 2 sites. By that score, Arctic Casino ranks 1,522nd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (10 reviews), “Customer support” (8 reviews) and “Games” (6 reviews). The most common criticism concerns “Withdrawals” (8 reviews), “Customer support” (7 reviews) and “KYC / verification” (5 reviews).

The countries players state most often are Finland (50%), Sweden (32%) and Norway (7.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Arctic Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion25%4
  • Withdrawal delay25%4
  • Account closed6.3%1
  • Bonus not credited6.3%1
  • Double charge6.3%1
  • Missing funds6.3%1
  • Site or app problems6.3%1
  • Withdrawal limits6.3%1
  • Other problems13%2
Share of the 16 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal41%7
  • Responsible gambling24%4
  • Payments & refunds12%2
  • Account5.9%1
  • Bonus5.9%1
  • Other5.9%1
  • Technical5.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved71%12
  • Unresolved24%4
  • Closed without an outcome5.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Arctic Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Arctic Casino against the market
MeasureArctic CasinoAll brands
Complaints resolved75%59%
Average review rating2.743.44
Complaints per 100 reviews6326.4
Share of “Withdrawal” complaints41%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars41%11
  • 4 stars3.7%1
  • 1 star56%15
Share of 27 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals37%10
  • Customer support30%8
  • Games22%6
  • KYC / verification22%6
  • Bonuses11%3
  • Deposits & payment methods11%3
Share of the 27 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals30%8
  • Customer support26%7
  • KYC / verification19%5
  • Fairness & RTP15%4
  • Trust & licence15%4
  • Games11%3
Share of the 27 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Finland50%19
  • Sweden32%12
  • Norway7.9%3
  • New Zealand5.3%2
  • Canada2.6%1
  • Germany2.6%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–8–
20256–6–
20245–8–
20236–5–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru154–
Trustpilot–192.1 / 5
AskGamblers245.0 / 5

Block 13

Latest complaints and reviews

The newest records about Arctic Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Finland · Casino Guru

  • Review

    1.0 of 5 stars

    Norway · Trustpilot

  • Complaint

    Missing funds

    Unresolved

    AskGamblers

  • Complaint

    Winnings voided

    Unresolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Arctic Casino

Who owns Arctic Casino?

Arctic Casino is operated by Claymore Malta Limited and runs under the iBet Affiliates affiliate programme.

Is Arctic Casino licensed?

Yes. Arctic Casino holds a licence from Malta Gaming Authority.

When was Arctic Casino founded?

Arctic Casino launched in 2023.

Which currencies does Arctic Casino accept?

Currencies listed for Arctic Casino: Euros, Norwegian kroner, Canadian dollars. Its site is available in 4 languages: English, French, Finnish, Norwegian.

What welcome bonuses does Arctic Casino offer?

8 welcome offers are listed for Arctic Casino. The first on the list is “100% up to €100”, with a 35× wagering requirement.

Which countries is Arctic Casino available in?

Arctic Casino is listed in 6 markets: Austria, Belgium, Canada, Finland, France, Norway.

Which payment methods does Arctic Casino accept in Finland?

The Arctic Casino cashier for Finland lists 6 payment methods: Apple Pay, Bank Transfer, Credit Card, E-wallet, Google Pay, Voucher.

What are the deposit limits at Arctic Casino in Finland?

Deposits in CAD run from 10 to 5,000 per transaction. The lowest minimum, 10 CAD, is via Voucher. The highest maximum, 5,000 CAD, is via Apple Pay.

What bonuses and promotions does Arctic Casino run in Finland?

We read 6 live offers for Finland on the Arctic Casino site itself.

Does Arctic Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 3 tiers.

What do players say about Arctic Casino?

Players have filed 17 complaints and written 27 reviews about Arctic Casino. Players rate Arctic Casino 3.55 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Arctic Casino?

“Self-exclusion” – 25% of the 16 complaints about Arctic Casino with a labelled problem. Followed by “Withdrawal delay” (25%) and “Account closed” (6.3%).

Do players report withdrawal problems at Arctic Casino?

Withdrawals are the topic of 7 complaints about Arctic Casino: 41% of the 17 with a topic. The most common withdrawal problem is “Withdrawal delay” (57% of them).

Does Arctic Casino resolve player complaints?

75% of the 16 complaints about Arctic Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Arctic Casino is 996th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Arctic Casino?

Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 44% of the rated reviews give four or five stars, and 56% give one or two.

How many complaints has Arctic Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about Arctic Casino.

Where do Arctic Casino’s players come from?

The countries named most often in complaints and reviews about Arctic Casino are Finland (50%), Sweden (32%) and Norway (7.9%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Arctic Casino, and ones players rate about the same.