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VulkanBet Casino

Player complaints and reviews about VulkanBet Casino, plus its operator (Max Affiliates), licences and welcome offers.

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Capture of the VulkanBet Casino website

About

VulkanBet Casino belongs to the Max Affiliates affiliate programme. The site launched in 2015. It holds a licence from Malta Gaming Authority. The interface is available in 5 languages, including English, Finnish, German, Russian. 3 account currencies are listed: Euros, Russian rubles, US dollars.

VulkanBet Casino is listed in 3 markets: Germany, Finland and Portugal.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Player Intelligence

202 records

What players report about VulkanBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

45

56% resolved, of those with a known outcome

Total reviews

157

Across all review sites

Player rating

3.41 / 5

Trustpilot 1.6 · AskGamblers 2.75 · casino.ru 4.7 · Tribuna 4.6

GEO markets

35

Countries stated on 59% of records

VulkanBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about VulkanBet Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 45 complaints and 157 reviews about VulkanBet Casino on 7 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 21 reviews. Reviews are down 16% on the 12 months before (25). The average review rating fell from 2.28 to 1.88 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 32% of the 44 complaints with a labelled problem. Next come “Account blocked” (25%) and “Account closed” (18%). Complaints about “Account” make up 44% of those with a topic, against 15% across all brands.

Of the 45 complaints with a known outcome, 56% were resolved, against 59% across all brands. That puts VulkanBet Casino 1,495th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 82%.

Reviewers give VulkanBet Casino 1.88 out of 5 on average over 155 rated reviews, against 3.44 across all brands. 19% of the ratings are four or five stars, and 75% are one or two. The review sites’ own scores average 3.41 out of 5 across 4 sites. By that score, VulkanBet Casino ranks 1,736th of 4,286 rated casinos. Reviewers most often praise “Games” (23 reviews), “Withdrawals” (22 reviews) and “Bonuses” (21 reviews). The most common criticism concerns “Withdrawals” (78 reviews), “Trust & licence” (38 reviews) and “Customer support” (33 reviews).

The countries players state most often are Poland (31%), Germany (11%) and Russia (8.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about VulkanBet Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20182019202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay32%14
  • Account blocked25%11
  • Account closed18%8
  • Documents rejected or requested again6.8%3
  • Withdrawal refused6.8%3
  • Deposit not credited4.5%2
  • Account not closed on request2.3%1
  • Bonus not credited2.3%1
  • Other problems2.3%1
Share of the 44 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account44%20
  • Withdrawal38%17
  • KYC / verification6.7%3
  • Bonus4.4%2
  • Deposit4.4%2
  • Other2.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved56%25
  • Unresolved44%20
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

VulkanBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

VulkanBet Casino against the market
MeasureVulkanBet CasinoAll brands
Complaints resolved56%59%
Average review rating1.883.44
Complaints per 100 reviews28.726.4
Share of “Account” complaints44%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars13%20
  • 4 stars6.5%10
  • 3 stars5.8%9
  • 2 stars12%19
  • 1 star63%97
Share of 155 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games15%23
  • Withdrawals14%22
  • Bonuses14%21
  • Customer support12%18
  • Website & app11%16
  • KYC / verification7.9%12
Share of the 152 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals51%78
  • Trust & licence25%38
  • Customer support22%33
  • KYC / verification19%29
  • Account16%25
  • Bonuses16%25
Share of the 152 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Poland31%37
  • Germany11%13
  • Russia8.3%10
  • Lithuania4.2%5
  • Latvia4.2%5
  • Portugal4.2%5
  • Austria3.3%4
  • Czechia3.3%4
  • Denmark3.3%4
  • Argentina2.5%3
  • Other countries25%30
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–16–
20251–252.08
20244–321.23
20232050%271.87
20226–201.7
20214–4–
20202–17–
20195–4–
20183–12–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1011.6 / 5
latestcasinobonuses.bet3012–
AskGamblers11252.75 / 5
Tribuna–134.6 / 5
Casino Guru33–
casino.ru–34.7 / 5
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about VulkanBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about VulkanBet Casino

Who owns VulkanBet Casino?

VulkanBet Casino is operated by Max Ent Limited and runs under the Max Affiliates affiliate programme.

Is VulkanBet Casino licensed?

Yes. VulkanBet Casino holds a licence from Malta Gaming Authority.

When was VulkanBet Casino founded?

VulkanBet Casino launched in 2015.

Which currencies does VulkanBet Casino accept?

Currencies listed for VulkanBet Casino: Euros, Russian rubles, US dollars. Its site is available in 5 languages: English, Finnish, German, Russian and 1 more.

Which countries is VulkanBet Casino available in?

VulkanBet Casino is listed in 3 markets: Finland, Germany, Portugal.

What do players say about VulkanBet Casino?

Players have filed 45 complaints and written 157 reviews about VulkanBet Casino. Players rate VulkanBet Casino 3.41 out of 5 on average across the 4 sites that publish one.

What do players complain about most at VulkanBet Casino?

“Withdrawal delay” – 32% of the 44 complaints about VulkanBet Casino with a labelled problem. Followed by “Account blocked” (25%) and “Account closed” (18%).

Do players report withdrawal problems at VulkanBet Casino?

Withdrawals are the topic of 17 complaints about VulkanBet Casino: 38% of the 45 with a topic. The most common withdrawal problem is “Withdrawal delay” (82% of them). Of the withdrawal complaints with a known outcome, 82% were resolved.

Does VulkanBet Casino resolve player complaints?

56% of the 45 complaints about VulkanBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, VulkanBet Casino is 1,495th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about VulkanBet Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 19% of the rated reviews give four or five stars, and 75% give one or two.

How many complaints has VulkanBet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about VulkanBet Casino.

Where do VulkanBet Casino’s players come from?

The countries named most often in complaints and reviews about VulkanBet Casino are Poland (31%), Germany (11%) and Russia (8.3%).