Casino profile

Betn1 Casino

Player complaints and reviews about Betn1 Casino, plus its operator (Betn1 Affiliates), licences and welcome offers.

About

Betn1 Casino belongs to the Betn1 Affiliates affiliate programme. The site launched in 2015. It holds a licence from Malta Gaming Authority. The interface is available in 8 languages, including Bulgarian, English, German, Hungarian. One account currency is listed: Euros.

Betn1 Casino is listed in 4 markets: Germany, Spain, Italy and Bulgaria.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Player Intelligence

84 records

What players report about Betn1 Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

1.55 / 5

Trustpilot 2.1 · AskGamblers 1.0

GEO markets

Countries stated on 95% of records

Betn1 Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Betn1 Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 3 complaints and 81 reviews about Betn1 Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 2 reviews. Reviews are down 86% on the 12 months before (14).

Reviewers give Betn1 Casino 2.72 out of 5 on average over 81 rated reviews, against 3.44 across all brands. 42% of the ratings are four or five stars, and 54% are one or two. The review sites’ own scores average 1.55 out of 5 across 2 sites. By that score, Betn1 Casino ranks 4,020th of 4,287 rated casinos. Reviewers most often praise “Sportsbook” (15 reviews), “Bonuses” (11 reviews) and “Website & app” (11 reviews). The most common criticism concerns “Withdrawals” (10 reviews), “Fairness & RTP” (7 reviews) and “Bonuses” (6 reviews).

The countries players state most often are Italy (90%), Malta (2.5%) and Netherlands (2.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Betn1 Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2020202120222023

Complaints count

Period	Value
2020	2
2021	0
2022	0
2023	1

Block 02

Complaint categories

Account33%1
Technical33%1
Withdrawal33%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%3

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20162017201820192020202120222023202420252026

Reviews count

Period	Value
2016	2
2017	2
2018	0
2019	0
2020	0
2021	11
2022	25
2023	14
2024	11
2025	14
2026	2

Block 05

Review stars

How the rated reviews split by star.

5 stars41%33
4 stars1.2%1
3 stars3.7%3
1 star54%44

Share of 81 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Sportsbook23%15
Bonuses17%11
Website & app17%11
Customer support17%11
Withdrawals17%11
Games14%9

Share of the 64 reviews that name at least one aspect.reviews

Criticised

Withdrawals16%10
Fairness & RTP11%7
Bonuses9.4%6
Trust & licence9.4%6
KYC / verification7.8%5
Customer support7.8%5

Share of the 64 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.5

0.5

4.18

3.72

1.86

1.73

1.86

20162017201820192020202120222023202420252026

Rating history

Period	Value
2016	1.5
2017	0.5
2018	0
2019	0
2020	0
2021	4.18
2022	3.72
2023	1.86
2024	1.73
2025	1.86
2026	3

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Italy90%72
Malta2.5%2
Netherlands2.5%2
Australia1.3%1
Canada1.3%1
Poland1.3%1
Portugal1.3%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	2	–
2025	0	–	14	–
2024	0	–	11	–
2023	1	–	14	–
2022	0	–	25	3.72
2021	0	–	11	–
2020	2	–	0	–
2017	0	–	2	–
2016	0	–	2	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	76	2.1 / 5
AskGamblers	–	4	1.0 / 5
Casino Guru	3	1	–

Block 11

Latest complaints and reviews

The newest records about Betn1 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewMay 20, 2026
1.0 of 5 stars
Netherlands · Trustpilot
ReviewMar 6, 2026
5.0 of 5 stars
Italy · Trustpilot
ComplaintAug 19, 2023
Withdrawal refused
Resolved
Australia · Casino Guru
ComplaintNov 26, 2020
Registration
Resolved
Portugal · Casino Guru
ComplaintAug 19, 2020
Wrong calculation
Resolved
Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about Betn1 Casino

Which affiliate programme runs Betn1 Casino?

Betn1 Casino runs under the Betn1 Affiliates affiliate programme.

Is Betn1 Casino licensed?

Yes. Betn1 Casino holds a licence from Malta Gaming Authority.

When was Betn1 Casino founded?

Betn1 Casino launched in 2015.

Which currencies does Betn1 Casino accept?

The one currency listed for Betn1 Casino is Euros. Its site is available in 8 languages: Bulgarian, English, German, Hungarian and 4 more.

Which countries is Betn1 Casino available in?

Betn1 Casino is listed in 4 markets: Bulgaria, Germany, Italy, Spain.

What do players say about Betn1 Casino?

Players have filed 3 complaints and written 81 reviews about Betn1 Casino. Players rate Betn1 Casino 1.55 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Betn1 Casino?

Praised most: “Sportsbook”, “Bonuses” and “Website & app”. Criticised most: “Withdrawals”, “Fairness & RTP” and “Bonuses”. 42% of the rated reviews give four or five stars, and 54% give one or two.

Where do Betn1 Casino’s players come from?

The countries named most often in complaints and reviews about Betn1 Casino are Italy (90%), Malta (2.5%) and Netherlands (2.5%).

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.