Weekly Freebet
7 days Weekly Freebet Up to 150€ Activate Bonus
Casino profile
Vox Casino
Player complaints and reviews about Vox Casino, plus its operator (Traffic Cake Affiliate), licences and welcome offers.
5voxcasino.com
Profile
- Website
- 5voxcasino.com
- Established
- 2025
- Operator
- Traffic Cake Affiliateaffiliate programme
- Company
- Udwin B.V.
- Licences
- Languages
- English
- Polish
- Romanian
- Hungarian
- Bulgarian
- Portuguese
- Greek
- Currencies
- Euros
- Polish zlotys
- Romanian lei
- Danish krone
- Norwegian kroner
- Swedish kronor
- Hungarian forints
- Bitcoin
- Ethereum
- Tether
- Litecoin
- TRON
- Dogecoin
- Binance Coin
- USD Coin
About
Vox Casino belongs to the Traffic Cake Affiliate affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Polish, Romanian, Hungarian. 15 account currencies are listed, including Euros, Polish zlotys, Romanian lei, Danish krone.
Vox Casino is listed in 6 markets, among them Portugal, Austria, Poland and Hungary. On the Vox Casino site for Bulgaria, we found 5 welcome bonuses and a loyalty programme with 7 tiers. The registration form for Bulgaria has 7 fields, including e-mail, password, first name, last name, date of birth and city.
Markets
This brand is listed in 6 markets. Pick one to see what it offers there.
Welcome bonuses
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Bonus on every third deposit
2 days Bonus on every third deposit Up to 250€ + 150 FS Activate Bonus
Turbo Thursday
23 h : 59 m : 53 s Turbo Thursday Up to 200€ + 35 FS + 2 Wheel of Fortune spins Activate Bonus
50% bonus on each deposit
01 h : 59 m : € / 15.00 € 50% bonus on each deposit Up to 250€ Activate Bonus
Magic bonus
23 h : 59 m : 53 s Magic bonus Up to 1 000€ Activate Bonus
Loyalty programme
7 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
How do I earn loyalty points?
How do I earn loyalty points? For every 2 € you wager, you receive 1 loyalty point. The more you play, the more points you collect and the more rewards you unlock.
- 2
What privileges can I get at higher loyalty levels?
What privileges can I get at higher loyalty levels? Higher levels unlock bigger benefits, including bonuses on any deposit, cashback, achievements, point-to-cash conversion, double/triple points, weekly bonuses and free spins on the Wheel of Fortune.
- 3
How are my actions rewarded?
How are my actions rewarded? We reward every action: deposit to get bonus money, place bets to earn points, win and we cover withdrawal fees, lose and we return part of your losses as cashback.
- 4
What are loyalty point multipliers?
What are loyalty point multipliers? This means that you collect loyalty points faster while playing. The higher your loyalty level, the bigger multiplier you receive. For example, if your multiplier is x2, you will receive 2 loyalty points instead of 1 for the same amount wagered, allowing you to collect loyalty points faster and increase your status more quickly.
- 5
Is cashback or bonus money subject to wagering requirements?
Is cashback or bonus money subject to wagering requirements? No. Cashback, tournament and lottery winnings, and point exchanges have no wagering requirements–they are the same as real money you deposit.
- 6
Can I convert my points into real money?
Can I convert my points into real money? Yes, you can exchange loyalty points for real cash at any time.
- 7
Are there special bonuses for playing more?
Are there special bonuses for playing more? Yes, at certain levels you can earn double or triple loyalty points, along with exclusive VIP rewards.
Sign-up requirements
9 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
- First name
- Last name
- Date of birth
- City
- Address
Sign in
- Phone
- Password
Player Intelligence
109 records
What players report about Vox Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
61
95% resolved, of those with a known outcome
Total reviews
48
Across all review sites
Player rating
4.83 / 5
AskGamblers 4.85 · Tribuna 4.8
GEO markets
17
Countries stated on 60% of records
Vox Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Vox Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 61 complaints and 48 reviews about Vox Casino on 4 sites. In the 12 months to November 4, 2026, they filed 52 complaints and posted 39 reviews.
The problem players report most often is “Withdrawal delay”: 69% of the 59 complaints with a labelled problem. Next come “Bonus winnings confiscated” (5.1%) and “Verification delay” (5.1%). Complaints about “Withdrawal” make up 77% of those with a topic, against 29% across all brands.
Of the 59 complaints with a known outcome, 95% were resolved, against 59% across all brands. That puts Vox Casino 170th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.
Reviewers give Vox Casino 3.27 out of 5 on average over 48 rated reviews, against 3.44 across all brands. 52% of the ratings are four or five stars, and 38% are one or two. The review sites’ own scores average 4.83 out of 5 across 2 sites. By that score, Vox Casino ranks 42nd of 4,286 rated casinos. Reviewers most often praise “Games” (21 reviews), “Withdrawals” (16 reviews) and “Website & app” (14 reviews). The most common criticism concerns “Withdrawals” (24 reviews), “Customer support” (8 reviews) and “Trust & licence” (7 reviews).
The countries players state most often are Poland (37%), Germany (15%) and Canada (7.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Vox Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciate the large selection of games and the variety of promotions and bonuses offered by Vox Casino. Many users also highlight the smooth operation of the app and the efficient customer service, which contributes to a positive overall experience.
Players express dissatisfaction with the long waiting times for withdrawals, particularly for larger amounts. Additionally, there are complaints about the limited availability of no-deposit bonuses and the difficulty in winning larger amounts.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
51
20252026
| Period | Value |
|---|---|
| 2025 | 10 |
| 2026 | 51 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay69%41
- Bonus winnings confiscated5.1%3
- Verification delay5.1%3
- Documents rejected or requested again5.1%3
- Winnings voided5.1%3
- Withdrawal limits3.4%2
- Account closed1.7%1
- Account not closed on request1.7%1
- Other problems3.4%2
Block 03
Complaint categories
- Withdrawal77%47
- KYC / verification11%7
- Bonus4.9%3
- Account3.3%2
- Other1.6%1
- Responsible gambling1.6%1
Block 04
Complaint status
- Resolved92%56
- Unresolved4.9%3
- Open3.3%2
Block 05
Vox Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Vox Casino | All brands |
|---|---|---|
| Complaints resolved | 95% | 59% |
| Average review rating | 3.27 | 3.44 |
| Complaints per 100 reviews | 127.1 | 26.4 |
| Share of “Withdrawal” complaints | 77% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
39
202420252026
| Period | Value |
|---|---|
| 2024 | 1 |
| 2025 | 8 |
| 2026 | 39 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars48%23
- 4 stars4.2%2
- 3 stars10%5
- 2 stars8.3%4
- 1 star29%14
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games45%21
- Withdrawals34%16
- Website & app30%14
- Bonuses26%12
- Customer support21%10
- Deposits & payment methods17%8
Criticised
- Withdrawals51%24
- Customer support17%8
- Trust & licence15%7
- KYC / verification11%5
- Bonuses8.5%4
- Deposits & payment methods8.5%4
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3
3
3.33
202420252026
| Period | Value |
|---|---|
| 2024 | 3 |
| 2025 | 3 |
| 2026 | 3.33 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Poland37%24
- Germany15%10
- Canada7.7%5
- Romania7.7%5
- Slovenia6.2%4
- United Kingdom4.6%3
- Portugal4.6%3
- Sweden3.1%2
- Albania1.5%1
- Austria1.5%1
- Other countries11%7
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 51 | 96% | 39 | 3.33 |
| 2025 | 10 | 90% | 8 | – |
| 2024 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 53 | 8 | – |
| AskGamblers | 8 | 21 | 4.85 / 5 |
| Tribuna | – | 18 | 4.8 / 5 |
| latestcasinobonuses.bet | – | 1 | – |
Block 13
Latest complaints and reviews
The newest records about Vox Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Withdrawal delay
OpenPortugal · Casino Guru
- Review
1.0 of 5 stars
Canada · Casino Guru
- Review
1.0 of 5 stars
Canada · Casino Guru
- Complaint
Withdrawal delay
ResolvedPortugal · Casino Guru
- Complaint
Withdrawal delay
ResolvedPoland · Casino Guru
6 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Tribuna.
Questions about Vox Casino
Who owns Vox Casino?
Vox Casino is operated by Udwin B.V. and runs under the Traffic Cake Affiliate affiliate programme.
Is Vox Casino licensed?
Yes. Vox Casino holds a licence from Curacao Gaming Control Board.
When was Vox Casino founded?
Vox Casino launched in 2025.
Which currencies does Vox Casino accept?
Currencies listed for Vox Casino: Euros, Polish zlotys, Romanian lei, Danish krone, Norwegian kroner, Swedish kronor, Hungarian forints, Bitcoin and 7 more. Its site is available in 7 languages: English, Polish, Romanian, Hungarian and 3 more.
Which countries is Vox Casino available in?
Vox Casino is listed in 6 markets: Austria, Bulgaria, Hungary, Poland, Portugal, Romania.
What bonuses and promotions does Vox Casino run in Bulgaria?
We read 5 live offers for Bulgaria on the Vox Casino site itself.
Does Vox Casino have a loyalty programme in Bulgaria?
Yes. Its loyalty programme for Bulgaria has 7 tiers.
What does Vox Casino ask for at registration in Bulgaria?
The Vox Casino registration form for Bulgaria has 7 fields: e-mail, password, first name, last name, date of birth, city, address.
What do players say about Vox Casino?
Players have filed 61 complaints and written 48 reviews about Vox Casino. Players rate Vox Casino 4.83 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Vox Casino?
“Withdrawal delay” – 69% of the 59 complaints about Vox Casino with a labelled problem. Followed by “Bonus winnings confiscated” (5.1%) and “Verification delay” (5.1%).
Do players report withdrawal problems at Vox Casino?
Withdrawals are the topic of 47 complaints about Vox Casino: 77% of the 61 with a topic. The most common withdrawal problem is “Withdrawal delay” (87% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.
Does Vox Casino resolve player complaints?
95% of the 59 complaints about Vox Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Vox Casino is 170th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Vox Casino?
Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 52% of the rated reviews give four or five stars, and 38% give one or two.
How many complaints has Vox Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 52 complaints about Vox Casino.
Where do Vox Casino’s players come from?
The countries named most often in complaints and reviews about Vox Casino are Poland (37%), Germany (15%) and Canada (7.7%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Vox Casino, and ones players rate about the same.
Other casinos in Bulgaria
Other casinos licensed by Curacao Gaming Control Board
Other brands of Traffic Cake Affiliate
Rated alike by players
Casinos whose player rating is closest to that of Vox Casino.
