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Vave Casino

Player complaints and reviews about Vave Casino, plus its operator (Vave Partners), licences and welcome offers.

vave.com
Capture of the Vave Casino website

About

Vave Casino belongs to the Vave Partners affiliate programme. The site launched in 2022. It holds a licence from Costa Rica Gambling. The interface is available in 17 languages, including English, German, Spanish, French. 16 account currencies are listed, including Euros, US dollars, Bitcoin Cash, Bitcoin.

Vave Casino is listed in 17 markets, among them Canada, Germany, France and Belgium. On the Vave Casino site for Indonesia, we found 5 welcome bonuses and a loyalty programme with 4 tiers.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Dukungan pelanggan prioritas

    Dukungan pelanggan prioritas Miliki manajer VIP untuk pemain-pemain level atas

  2. 2

    Tawaran VIP Eksklusif

    Tawaran VIP Eksklusif Capai level-level tertinggi untuk mendapatkan bonus unik

  3. 3

    Bonus lebih besar pada level lebih tinggi

    Bonus lebih besar pada level lebih tinggi Hingga 100.000 USDT

  4. 4

    Dapatkan Putar Gratismu

    Dapatkan Putar Gratismu Mulai petualanganmu di Vave dengan Putar Gratis

Player Intelligence

503 records

What players report about Vave Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

115

83% resolved, of those with a known outcome

Total reviews

388

Across all review sites

Player rating

3.71 / 5

Trustpilot 1.6 · AskGamblers 4.55 · casino.ru 4.7 · Tribuna 4.0

GEO markets

72

Countries stated on 62% of records

Vave Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Vave Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 115 complaints and 388 reviews about Vave Casino on 9 sites. In the 12 months to November 5, 2026, they filed 28 complaints and posted 162 reviews. That is 27% more complaints than in the 12 months before (22). Reviews are up 166% on the 12 months before (61). The average review rating rose from 2.52 to 2.87 out of 5 year on year. Of the complaints with a known outcome, 93% were resolved in the last 12 months, against 82% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 36% of the 109 complaints with a labelled problem. Next come “Deposit not credited” (12%) and “Account closed” (9.2%). Complaints about “Withdrawal” make up 51% of those with a topic, against 29% across all brands.

Of the 111 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts Vave Casino 705th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.

Reviewers give Vave Casino 3.15 out of 5 on average over 387 rated reviews, against 3.44 across all brands. 55% of the ratings are four or five stars, and 41% are one or two. The review sites’ own scores average 3.71 out of 5 across 4 sites. By that score, Vave Casino ranks 1,240th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (130 reviews), “Games” (115 reviews) and “Website & app” (95 reviews). The most common criticism concerns “Withdrawals” (103 reviews), “Trust & licence” (81 reviews) and “Customer support” (77 reviews).

The countries players state most often are United Kingdom (14%), Netherlands (7%) and United States (5.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Vave Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the smooth withdrawal process and the clear verification instructions, making their gaming experience feel predictable and trustworthy. Additionally, the variety of games and themes, especially in the slots section, kept players engaged and entertained.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay36%39
  • Deposit not credited12%13
  • Account closed9.2%10
  • Withdrawal refused8.3%9
  • Winnings voided8.3%9
  • Account blocked4.6%5
  • Bonus winnings confiscated4.6%5
  • Documents rejected or requested again2.8%3
  • Other problems15%16
Share of the 109 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal51%59
  • Account17%20
  • Deposit14%16
  • Bonus5.2%6
  • Other3.5%4
  • KYC / verification2.6%3
  • Responsible gambling2.6%3
  • Payments & refunds1.7%2
  • Technical1.7%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved80%92
  • Unresolved17%19
  • Open2.6%3
  • Closed without an outcome0.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Vave Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Vave Casino against the market
MeasureVave CasinoAll brands
Complaints resolved83%59%
Average review rating3.153.44
Complaints per 100 reviews29.626.4
Share of “Withdrawal” complaints51%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars45%175
  • 4 stars10%39
  • 3 stars3.4%13
  • 2 stars4.7%18
  • 1 star37%142
Share of 387 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals34%130
  • Games30%115
  • Website & app25%95
  • Deposits & payment methods17%66
  • Customer support15%56
  • Bonuses14%52
Share of the 378 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals27%103
  • Trust & licence21%81
  • Customer support20%77
  • Bonuses10%38
  • Account9.5%36
  • Deposits & payment methods7.9%30
Share of the 378 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom14%44
  • Netherlands7%22
  • United States5.8%18
  • Canada4.8%15
  • Germany4.5%14
  • France4.5%14
  • Poland3.5%11
  • Russia3.5%11
  • Ireland2.6%8
  • Hungary2.2%7
  • Other countries48%149
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262391%1382.77
20254088%1243.41
20242781%603.39
20232368%633.18
20220–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1991.6 / 5
AskGamblers271344.55 / 5
Casino Guru7431–
latestcasinobonuses.bet95–
Tribuna–124.0 / 5
casino.ru–74.7 / 5
Casinomeister2––
CasinoReviews2––
forum-casino.com1––

Block 13

Latest complaints and reviews

The newest records about Vave Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Open

    South Africa · Casino Guru

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    Luxembourg · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Morocco · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Vave Casino

Who owns Vave Casino?

Vave Casino is operated by CHESTOPTION SOCIEDAD DE RESPONSABILIDAD LIMITADA and runs under the Vave Partners affiliate programme.

Is Vave Casino licensed?

Yes. Vave Casino holds a licence from Costa Rica Gambling.

When was Vave Casino founded?

Vave Casino launched in 2022.

Which currencies does Vave Casino accept?

Currencies listed for Vave Casino: Euros, US dollars, Bitcoin Cash, Bitcoin, Ethereum, Tether, Litecoin, Dogecoin and 8 more. Its site is available in 17 languages: English, German, Spanish, French and 13 more.

Which countries is Vave Casino available in?

Vave Casino is listed in 17 markets: Austria, Belgium, Brazil, Canada, China, Finland, France, Germany and 9 more.

What bonuses and promotions does Vave Casino run in Indonesia?

We read 5 live offers for Indonesia on the Vave Casino site itself.

Does Vave Casino have a loyalty programme in Indonesia?

Yes. Its loyalty programme for Indonesia has 4 tiers.

What do players say about Vave Casino?

Players have filed 115 complaints and written 388 reviews about Vave Casino. Players rate Vave Casino 3.71 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Vave Casino?

“Withdrawal delay” – 36% of the 109 complaints about Vave Casino with a labelled problem. Followed by “Deposit not credited” (12%) and “Account closed” (9.2%).

Do players report withdrawal problems at Vave Casino?

Withdrawals are the topic of 59 complaints about Vave Casino: 51% of the 115 with a topic. The most common withdrawal problem is “Withdrawal delay” (66% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.

Does Vave Casino resolve player complaints?

83% of the 111 complaints about Vave Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Vave Casino is 705th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Vave Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 55% of the rated reviews give four or five stars, and 41% give one or two.

How many complaints has Vave Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 28 complaints about Vave Casino. That is 27% more than in the 12 months before, when there were 22.

Where do Vave Casino’s players come from?

The countries named most often in complaints and reviews about Vave Casino are United Kingdom (14%), Netherlands (7%) and United States (5.8%).