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Casino profile

True Flip Casino

Player complaints and reviews about True Flip Casino, plus its operator (TruePartners), licences and welcome offers.

trueflip.io
Capture of the True Flip Casino website

About

True Flip Casino belongs to the TruePartners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, German, Spanish, Portuguese. 24 account currencies are listed, including Euros, Norwegian kroner, New Zealand dollars, Croatian kunas.

Player Intelligence

113 records

What players report about True Flip Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

22

82% resolved, of those with a known outcome

Total reviews

91

Across all review sites

Player rating

3.93 / 5

AskGamblers 4.15 · Trustpilot 3.7

GEO markets

10

Countries stated on 14% of records

True Flip Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about True Flip Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 22 complaints and 91 reviews about True Flip Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 2 reviews.

The problem players report most often is “Withdrawal delay”: 45% of the 20 complaints with a labelled problem. Next come “Deposit not credited” (10%) and “Missing funds” (10%). Complaints about “Withdrawal” make up 59% of those with a topic, against 29% across all brands.

Of the 22 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts True Flip Casino 741st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 77%.

Reviewers give True Flip Casino 3.98 out of 5 on average over 91 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 12% are one or two. The review sites’ own scores average 3.93 out of 5 across 2 sites. By that score, True Flip Casino ranks 920th of 4,286 rated casinos. Reviewers most often praise “Games” (54 reviews), “Customer support” (47 reviews) and “Withdrawals” (40 reviews). The most common criticism concerns “Bonuses” (22 reviews), “Withdrawals” (17 reviews) and “Customer support” (13 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about True Flip Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay45%9
  • Deposit not credited10%2
  • Missing funds10%2
  • Winnings voided10%2
  • Account not closed on request5%1
  • Bonus not credited5%1
  • Deposit refund5%1
  • Game malfunction5%1
  • Other problems5%1
Share of the 20 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal59%13
  • Deposit14%3
  • Payments & refunds9.1%2
  • Account4.5%1
  • Bonus4.5%1
  • KYC / verification4.5%1
  • Technical4.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%18
  • Unresolved18%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

True Flip Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

True Flip Casino against the market
MeasureTrue Flip CasinoAll brands
Complaints resolved82%59%
Average review rating3.983.44
Complaints per 100 reviews24.226.4
Share of “Withdrawal” complaints59%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202020212022202320242025
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars59%54
  • 4 stars19%17
  • 3 stars9.9%9
  • 1 star12%11
Share of 91 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games60%54
  • Customer support52%47
  • Withdrawals44%40
  • Website & app41%37
  • Deposits & payment methods40%36
  • Bonuses29%26
Share of the 90 reviews that name at least one aspect.reviews

Criticised

  • Bonuses24%22
  • Withdrawals19%17
  • Customer support14%13
  • Games12%11
  • Deposits & payment methods8.9%8
  • Website & app8.9%8
Share of the 90 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202020212022202320242025
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Canada19%3
  • Germany19%3
  • Netherlands19%3
  • Ireland13%2
  • Argentina6.3%1
  • Belarus6.3%1
  • Czechia6.3%1
  • Denmark6.3%1
  • Latvia6.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20250–2–
20234–1–
20226–15–
20218–523.98
20204–214.52

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers18814.15 / 5
Casino Guru43–
Trustpilot–63.7 / 5
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about True Flip Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Argentina · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Latvia · Casino Guru

  • Complaint

    Missing funds

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about True Flip Casino

Who owns True Flip Casino?

True Flip Casino is operated by Casbit Group N.V. and runs under the TruePartners affiliate programme.

Is True Flip Casino licensed?

Yes. True Flip Casino holds a licence from Curacao Gaming Control Board.

When was True Flip Casino founded?

True Flip Casino launched in 2017. The site has since closed; its profile is kept for reference.

Which currencies does True Flip Casino accept?

Currencies listed for True Flip Casino: Euros, Norwegian kroner, New Zealand dollars, Croatian kunas, Canadian dollars, Brazilian reals, Japanese yen, Singapore dollars and 16 more. Its site is available in 8 languages: English, German, Spanish, Portuguese and 4 more.

What do players say about True Flip Casino?

Players have filed 22 complaints and written 91 reviews about True Flip Casino. Players rate True Flip Casino 3.93 out of 5 on average across the 2 sites that publish one.

What do players complain about most at True Flip Casino?

“Withdrawal delay” – 45% of the 20 complaints about True Flip Casino with a labelled problem. Followed by “Deposit not credited” (10%) and “Missing funds” (10%).

Do players report withdrawal problems at True Flip Casino?

Withdrawals are the topic of 13 complaints about True Flip Casino: 59% of the 22 with a topic. The most common withdrawal problem is “Withdrawal delay” (69% of them). Of the withdrawal complaints with a known outcome, 77% were resolved.

Does True Flip Casino resolve player complaints?

82% of the 22 complaints about True Flip Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, True Flip Casino is 741st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about True Flip Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 78% of the rated reviews give four or five stars, and 12% give one or two.