Casino profile

Stardust Casino

Player complaints and reviews about Stardust Casino, plus its operator (Pala Partners), licences and welcome offers.

on.stardustcasino.com

About

Stardust Casino belongs to the Pala Partners affiliate programme. The site launched in 2023. It holds a licence from Alcohol and Gaming Commission of Ontario. The interface is in English. One account currency is listed: Canadian dollars.

Stardust Casino is listed in one market, Canada.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

30 records

What players report about Stardust Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.43 / 5

Trustpilot 2.3 · AskGamblers 4.0 · Tribuna 4.0

GEO markets

Countries stated on 63% of records

Stardust Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Stardust Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 2 complaints and 28 reviews about Stardust Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 24 reviews.

Reviewers give Stardust Casino 2.14 out of 5 on average over 28 rated reviews, against 3.44 across all brands. 18% of the ratings are four or five stars, and 64% are one or two. The review sites’ own scores average 3.43 out of 5 across 3 sites. By that score, Stardust Casino ranks 1,717th of 4,286 rated casinos. The most common criticism concerns “Withdrawals” (12 reviews), “Trust & licence” (8 reviews) and “Customer support” (5 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Stardust Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20212022

Complaints count

Period	Value
2021	1
2022	1

Block 02

Complaint categories

KYC / verification50%1
Withdrawal50%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2023202420252026

Reviews count

Period	Value
2023	1
2024	2
2025	1
2026	24

Block 05

Review stars

How the rated reviews split by star.

5 stars11%3
4 stars7.1%2
3 stars18%5
2 stars14%4
1 star50%14

Share of 28 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals15%4
Games11%3
Bonuses7.4%2
Deposits & payment methods3.7%1
Fairness & RTP3.7%1
KYC / verification3.7%1

Share of the 27 reviews that name at least one aspect.reviews

Criticised

Withdrawals44%12
Trust & licence30%8
Customer support19%5
Bonuses15%4
Fairness & RTP11%3
Account7.4%2

Share of the 27 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.5

2.04

2023202420252026

Rating history

Period	Value
2023	5
2024	2.5
2025	1
2026	2.04

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United States63%12
Canada26%5
United Kingdom5.3%1
Ireland5.3%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	24	2.04
2025	0	–	1	–
2024	0	–	2	–
2023	0	–	1	–
2022	1	–	0	–
2021	1	–	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	15	2.3 / 5
Tribuna	–	10	4.0 / 5
Casino Guru	2	2	–
AskGamblers	–	1	4.0 / 5

Block 11

Latest complaints and reviews

The newest records about Stardust Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 29, 2026
2.0 of 5 stars
Tribuna
ReviewOct 14, 2026
1.0 of 5 stars
United States · Trustpilot
ReviewOct 12, 2026
2.0 of 5 stars
Tribuna
ComplaintOct 6, 2022
Withdrawal delay
Resolved
United States · Casino Guru
ComplaintOct 25, 2021
Documents rejected or requested again
Resolved
United States · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Stardust Casino

Who owns Stardust Casino?

Stardust Casino is operated by Pala Interactive Canada Inc and runs under the Pala Partners affiliate programme.

Is Stardust Casino licensed?

Yes. Stardust Casino holds a licence from Alcohol and Gaming Commission of Ontario.

When was Stardust Casino founded?

Stardust Casino launched in 2023.

Which currencies does Stardust Casino accept?

The one currency listed for Stardust Casino is Canadian dollars. Its site is available in one language: English.

Which countries is Stardust Casino available in?

Stardust Casino is listed in 1 market: Canada.

What do players say about Stardust Casino?

Players have filed 2 complaints and written 28 reviews about Stardust Casino. Players rate Stardust Casino 3.43 out of 5 on average across the 3 sites that publish one.

What do players like and dislike about Stardust Casino?

Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 18% of the rated reviews give four or five stars, and 64% give one or two.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.