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Casino profile

Spinjo Casino

Player complaints and reviews about Spinjo Casino, plus its operator (Rooster Partners), licences and welcome offers.

spinjo.com
spinjo.com
Capture of the Spinjo Casino website

Profile

Website
spinjo.com
Established
2024
Operator
Rooster Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • Norwegian
  • Italian
Currencies
  • Euros
  • Australian dollars
  • US dollars
  • Bitcoin
  • New Zealand dollars
  • Canadian dollars
  • Ethereum
  • Tether
  • Norwegian kroner
  • Litecoin
  • Russian rubles
  • Dogecoin
  • TRON
  • Ripple
  • Brazilian reals
  • ADA
  • Indian rupees
  • Bitcoin Cash
  • South African Rand
  • Binance Coin Show more

About

Spinjo Casino belongs to the Rooster Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages: English, German, Norwegian, Italian. 20 account currencies are listed, including Euros, Australian dollars, US dollars, Bitcoin. We list 11 welcome offers.

Spinjo Casino is listed in 9 markets, among them Canada, Germany, Australia and New Zealand. On the Spinjo Casino site for Italy, we found 10 promotions, 15 tournaments and a loyalty programme with 8 tiers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

15 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Responsabile personale del conto VIP

    Responsabile personale del conto VIP Godetevi il supporto dedicato del vostro account manager VIP personale, che si occuperà di ogni vostra esigenza e vi garantirà un`esperienza di gioco senza interruzioni.

  2. 2

    Cashback giornaliero, settimanale e mensile

    Cashback giornaliero, settimanale e mensile Venite ricompensati generosamente con percentuali di cashback più elevate, assicurandovi di sentirvi sempre valorizzati e apprezzati.

  3. 3

    Incassi più alti e più veloci:

    Incassi più alti e più veloci: Provate i prelievi fulminei e i limiti di incasso più elevati, per avere la libertà di godervi le vostre vincite con il minimo ritardo.

  4. 4

    Limiti di deposito e di scommessa più elevati

    Limiti di deposito e di scommessa più elevati Godetevi i limiti di deposito e di scommessa elevati, che vi permetteranno di raggiungere nuove vette di gioco in tutta tranquillità.

  5. 5

    Tornei VIP

    Tornei VIP Ottenete l`accesso esclusivo ai tornei high-stakes creati appositamente per i membri VIP, con premi sontuosi in palio.

  6. 6

    Promozioni esclusive

    Promozioni esclusive Partecipate alle esclusive promozioni VIP, dove potrete ricevere premi più alti e vivere un`esperienza di intrattenimento indimenticabile.

  7. 7

    Suggerimenti per il gioco

    Suggerimenti per il gioco Ricevi i consigli degli esperti e le ultime novità dal nostro team di esperti per migliorare il tuo gioco e massimizzare le tue possibilità di vincita.

  8. 8

    Regali speciali

    Regali speciali Riceverete regali e sorprese di lusso in segno di apprezzamento per la vostra fedeltà a Spinjo.

Player Intelligence

247 records

What players report about Spinjo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

27

96% resolved, of those with a known outcome

Total reviews

220

Across all review sites

Player rating

3.03 / 5

AskGamblers 4.35 · Trustpilot 1.7

GEO markets

18

Countries stated on 45% of records

Spinjo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinjo Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 27 complaints and 220 reviews about Spinjo Casino on 4 sites. In the 12 months to November 5, 2026, they filed 8 complaints and posted 107 reviews. Reviews are up 197% on the 12 months before (36). The average review rating rose from 2.36 to 3.8 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 31% of the 26 complaints with a labelled problem. Next come “Bonus winnings confiscated” (19%) and “Account closed” (12%). Complaints about “Withdrawal” make up 48% of those with a topic, against 29% across all brands.

Of the 27 complaints with a known outcome, 96% were resolved, against 59% across all brands. That puts Spinjo Casino 130th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 92%.

Reviewers give Spinjo Casino 3.42 out of 5 on average over 220 rated reviews, against 3.44 across all brands. 67% of the ratings are four or five stars, and 30% are one or two. The review sites’ own scores average 3.03 out of 5 across 2 sites. By that score, Spinjo Casino ranks 2,404th of 4,286 rated casinos. Reviewers most often praise “Games” (86 reviews), “Website & app” (80 reviews) and “Withdrawals” (48 reviews). The most common criticism concerns “Withdrawals” (42 reviews), “Customer support” (33 reviews) and “Deposits & payment methods” (32 reviews).

The countries players state most often are Germany (18%), Canada (16%) and New Zealand (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spinjo Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the clean and intuitive layout of the site, which made navigation easy and enjoyable. Many also highlighted the fast and reliable payout system, with quick cashouts and a good selection of games as major positives.

Players expressed frustration with the lengthy withdrawal process, citing delays of up to 72 hours. Additionally, some reported issues with customer service and account blocking without clear explanations after winning.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay31%8
  • Bonus winnings confiscated19%5
  • Account closed12%3
  • Account blocked7.7%2
  • Withdrawal refused7.7%2
  • Winnings voided7.7%2
  • Account not closed on request3.8%1
  • Bonus not credited3.8%1
  • Other problems7.7%2
Share of the 26 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal48%13
  • Bonus26%7
  • Account22%6
  • KYC / verification3.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved96%26
  • Unresolved3.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinjo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinjo Casino against the market
MeasureSpinjo CasinoAll brands
Complaints resolved96%59%
Average review rating3.423.44
Complaints per 100 reviews12.326.4
Share of “Withdrawal” complaints48%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars45%98
  • 4 stars22%49
  • 3 stars2.7%6
  • 2 stars3.6%8
  • 1 star27%59
Share of 220 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games40%86
  • Website & app37%80
  • Withdrawals22%48
  • Customer support17%37
  • Trust & licence16%34
  • Deposits & payment methods15%33
Share of the 214 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals20%42
  • Customer support15%33
  • Deposits & payment methods15%32
  • Bonuses11%23
  • Trust & licence7.5%16
  • Account5.1%11
Share of the 214 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany18%20
  • Canada16%18
  • New Zealand13%14
  • Austria8.2%9
  • Australia6.4%7
  • Ireland6.4%7
  • Russia6.4%7
  • Finland4.5%5
  • Italy4.5%5
  • Norway4.5%5
  • Other countries12%13
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–953.85
202512100%933.45
20241191%322.08

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers61324.35 / 5
Trustpilot–561.7 / 5
Casino Guru1928–
latestcasinobonuses.bet24–

Block 13

Latest complaints and reviews

The newest records about Spinjo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Australia · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Italy · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Spinjo Casino

Who owns Spinjo Casino?

Spinjo Casino is operated by Metlait SRL and runs under the Rooster Partners affiliate programme.

Is Spinjo Casino licensed?

Yes. Spinjo Casino holds a licence from Tobique Gaming Commission.

When was Spinjo Casino founded?

Spinjo Casino launched in 2024.

Which currencies does Spinjo Casino accept?

Currencies listed for Spinjo Casino: Euros, Australian dollars, US dollars, Bitcoin, New Zealand dollars, Canadian dollars, Ethereum, Tether and 12 more. Its site is available in 4 languages: English, German, Norwegian, Italian.

What welcome bonuses does Spinjo Casino offer?

11 welcome offers are listed for Spinjo Casino. The first on the list is “100% up to €1000 + 100 Free Spins, 1st Deposit Welcome Bonus at Spinjo Casino”, with a 40× wagering requirement.

Which countries is Spinjo Casino available in?

Spinjo Casino is listed in 9 markets: Australia, Austria, Canada, Germany, India, Italy, New Zealand, Norway and 1 more.

What bonuses and promotions does Spinjo Casino run in Italy?

We read 10 live offers for Italy on the Spinjo Casino site itself.

Does Spinjo Casino run tournaments and a loyalty programme in Italy?

Yes. The Spinjo Casino site for Italy lists 15 tournaments. Its loyalty programme for Italy has 8 tiers.

What do players say about Spinjo Casino?

Players have filed 27 complaints and written 220 reviews about Spinjo Casino. Players rate Spinjo Casino 3.03 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Spinjo Casino?

“Withdrawal delay” – 31% of the 26 complaints about Spinjo Casino with a labelled problem. Followed by “Bonus winnings confiscated” (19%) and “Account closed” (12%).

Do players report withdrawal problems at Spinjo Casino?

Withdrawals are the topic of 13 complaints about Spinjo Casino: 48% of the 27 with a topic. The most common withdrawal problem is “Withdrawal delay” (62% of them). Of the withdrawal complaints with a known outcome, 92% were resolved.

Does Spinjo Casino resolve player complaints?

96% of the 27 complaints about Spinjo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinjo Casino is 130th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spinjo Casino?

Praised most: “Games”, “Website & app” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Deposits & payment methods”. 67% of the rated reviews give four or five stars, and 30% give one or two.

How many complaints has Spinjo Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 8 complaints about Spinjo Casino.

Where do Spinjo Casino’s players come from?

The countries named most often in complaints and reviews about Spinjo Casino are Germany (18%), Canada (16%) and New Zealand (13%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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