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Casino profile

Spinfest Casino

Player complaints and reviews about Spinfest Casino, plus its operator (Casolinia Group), licences and welcome offers.

spinfest.com

About

Spinfest Casino belongs to the Casolinia Group affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2024. It holds a licence from Anjouan Gaming Board.

Player Intelligence

46 records

What players report about Spinfest Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

91% resolved, of those with a known outcome

Total reviews

35

Across all review sites

Player rating

3.9 / 5

Trustpilot 3.1 · Tribuna 4.7

GEO markets

11

Countries stated on 67% of records

Spinfest Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinfest Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 11 complaints and 35 reviews about Spinfest Casino on 4 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 12 reviews. Reviews are down 48% on the 12 months before (23).

The problem players report most often is “Withdrawal delay”: 64% of the 11 complaints with a labelled problem. Next come “Account closed” (9.1%) and “Bonus not credited” (9.1%). Complaints about “Withdrawal” make up 73% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts Spinfest Casino 354th of 1,917 casinos with at least 10 such complaints.

Reviewers give Spinfest Casino 3.0 out of 5 on average over 35 rated reviews, against 3.44 across all brands. 34% of the ratings are four or five stars, and 34% are one or two. The review sites’ own scores average 3.9 out of 5 across 2 sites. By that score, Spinfest Casino ranks 944th of 4,286 rated casinos. Reviewers most often praise “Games” (11 reviews), “Website & app” (11 reviews) and “Deposits & payment methods” (8 reviews). The most common criticism concerns “Withdrawals” (17 reviews), “Bonuses” (6 reviews) and “Customer support” (5 reviews).

The countries players state most often are United States (26%), Canada (16%) and Germany (16%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spinfest Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Games appear to be a strong point, with significantly more positive feedback than negative. Customer support, however, draws more complaints than praise from reviewers.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay64%7
  • Account closed9.1%1
  • Bonus not credited9.1%1
  • Documents rejected or requested again9.1%1
  • Withdrawal refused9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal73%8
  • Account9.1%1
  • Bonus9.1%1
  • KYC / verification9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%10
  • Unresolved9.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinfest Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinfest Casino against the market
MeasureSpinfest CasinoAll brands
Complaints resolved91%59%
Average review rating3.03.44
Complaints per 100 reviews31.426.4
Share of “Withdrawal” complaints73%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars20%7
  • 4 stars14%5
  • 3 stars31%11
  • 2 stars14%5
  • 1 star20%7
Share of 35 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games31%11
  • Website & app31%11
  • Deposits & payment methods23%8
  • Withdrawals23%8
  • Bonuses11%4
  • Customer support5.7%2
Share of the 35 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals49%17
  • Bonuses17%6
  • Customer support14%5
  • Website & app11%4
  • Trust & licence11%4
  • Fairness & RTP8.6%3
Share of the 35 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States26%8
  • Canada16%5
  • Germany16%5
  • Greece13%4
  • Australia6.5%2
  • Poland6.5%2
  • United Arab Emirates3.2%1
  • Austria3.2%1
  • Finland3.2%1
  • Netherlands3.2%1
  • Other countries3.2%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–11–
20259–243.13

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru810–
Tribuna–134.7 / 5
Trustpilot–123.1 / 5
AskGamblers3––

Block 13

Latest complaints and reviews

The newest records about Spinfest Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Withdrawal delay

    Resolved

    Finland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

6 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about Spinfest Casino

Who owns Spinfest Casino?

Spinfest Casino is operated by Casolinia Group and runs under the Casolinia Group affiliate programme.

Is Spinfest Casino licensed?

Yes. Spinfest Casino holds a licence from Anjouan Gaming Board.

When was Spinfest Casino founded?

Spinfest Casino launched in 2024. The site has since closed; its profile is kept for reference.

What do players say about Spinfest Casino?

Players have filed 11 complaints and written 35 reviews about Spinfest Casino. Players rate Spinfest Casino 3.9 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Spinfest Casino?

“Withdrawal delay” – 64% of the 11 complaints about Spinfest Casino with a labelled problem. Followed by “Account closed” (9.1%) and “Bonus not credited” (9.1%).

Do players report withdrawal problems at Spinfest Casino?

Withdrawals are the topic of 8 complaints about Spinfest Casino: 73% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (88% of them).

Does Spinfest Casino resolve player complaints?

91% of the 11 complaints about Spinfest Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinfest Casino is 354th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spinfest Casino?

Praised most: “Games”, “Website & app” and “Deposits & payment methods”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 34% of the rated reviews give four or five stars, and 34% give one or two.

How many complaints has Spinfest Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about Spinfest Casino.

Where do Spinfest Casino’s players come from?

The countries named most often in complaints and reviews about Spinfest Casino are United States (26%), Canada (16%) and Germany (16%).