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Casino profile

Spin247 Casino

Player complaints and reviews about Spin247 Casino, plus its operator (NovaForge Ltd), licences and welcome offers.

spin247.com

About

Spin247 Casino belongs to the NovaForge Ltd affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2019. It holds a licence from Anjouan Gaming Board.

Player Intelligence

152 records

What players report about Spin247 Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

119

76% resolved, of those with a known outcome

Total reviews

33

Across all review sites

Player rating

2.2 / 5

Trustpilot 2.2

GEO markets

17

Countries stated on 94% of records

Spin247 Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spin247 Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 119 complaints and 33 reviews about Spin247 Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

The problem players report most often is “Withdrawal delay”: 56% of the 117 complaints with a labelled problem. Next come “Deposit not credited” (14%) and “Withdrawal refused” (10%). Complaints about “Withdrawal” make up 69% of those with a topic, against 29% across all brands.

Of the 119 complaints with a known outcome, 76% were resolved, against 59% across all brands. That puts Spin247 Casino 984th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 78%.

Reviewers give Spin247 Casino 1.22 out of 5 on average over 32 rated reviews, against 3.44 across all brands. 3.1% of the ratings are four or five stars, and 94% are one or two. The review sites’ own scores average 2.2 out of 5 on one site. By that score, Spin247 Casino ranks 3,496th of 4,286 rated casinos. The most common criticism concerns “Withdrawals” (19 reviews), “Trust & licence” (15 reviews) and “Customer support” (14 reviews).

The countries players state most often are South Africa (33%), Germany (24%) and Canada (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spin247 Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

No categories stand out for positive feedback, but customer support and payments both receive considerable criticism. Players frequently mention issues with both support responsiveness and processing payouts.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay56%65
  • Deposit not credited14%16
  • Withdrawal refused10%12
  • Account closed5.1%6
  • Verification delay3.4%4
  • Documents rejected or requested again3.4%4
  • Withdrawal limits1.7%2
  • Winnings voided1.7%2
  • Other problems5.1%6
Share of the 117 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal69%81
  • Deposit15%17
  • KYC / verification6.8%8
  • Account6%7
  • Bonus1.7%2
  • Other0.9%1
  • Technical0.9%1
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved76%90
  • Unresolved24%29
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spin247 Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spin247 Casino against the market
MeasureSpin247 CasinoAll brands
Complaints resolved76%59%
Average review rating1.223.44
Complaints per 100 reviews360.626.4
Share of “Withdrawal” complaints69%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202020212022202320242025
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars3.1%1
  • 3 stars3.1%1
  • 2 stars3.1%1
  • 1 star91%29
Share of 32 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses3.6%1
  • Deposits & payment methods3.6%1
  • Games3.6%1
Share of the 28 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals68%19
  • Trust & licence54%15
  • Customer support50%14
  • Bonuses18%5
  • Fairness & RTP18%5
  • Deposits & payment methods14%4
Share of the 28 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20212022202320242025
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • South Africa33%47
  • Germany24%35
  • Canada15%21
  • Brazil7%10
  • France3.5%5
  • Spain2.8%4
  • Finland2.1%3
  • Italy2.1%3
  • Mexico2.1%3
  • Peru2.1%3
  • Other countries6.3%9
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20251090%8–
20241735%3–
202318100%7–
20221894%8–
20213874%6–
20201867%1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru11010–
Trustpilot–222.2 / 5
AskGamblers9––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Spin247 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Review

    5.0 of 5 stars

    France · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Spin247 Casino

Who owns Spin247 Casino?

Spin247 Casino is operated by NovaForge Ltd and runs under the NovaForge Ltd affiliate programme.

Is Spin247 Casino licensed?

Yes. Spin247 Casino holds a licence from Anjouan Gaming Board.

When was Spin247 Casino founded?

Spin247 Casino launched in 2019. The site has since closed; its profile is kept for reference.

What do players say about Spin247 Casino?

Players have filed 119 complaints and written 33 reviews about Spin247 Casino. Players rate Spin247 Casino 2.2 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Spin247 Casino?

“Withdrawal delay” – 56% of the 117 complaints about Spin247 Casino with a labelled problem. Followed by “Deposit not credited” (14%) and “Withdrawal refused” (10%).

Do players report withdrawal problems at Spin247 Casino?

Withdrawals are the topic of 81 complaints about Spin247 Casino: 69% of the 117 with a topic. The most common withdrawal problem is “Withdrawal delay” (80% of them). Of the withdrawal complaints with a known outcome, 78% were resolved.

Does Spin247 Casino resolve player complaints?

76% of the 119 complaints about Spin247 Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spin247 Casino is 984th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spin247 Casino?

Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 3.1% of the rated reviews give four or five stars, and 94% give one or two.

How many complaints has Spin247 Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about Spin247 Casino.

Where do Spin247 Casino’s players come from?

The countries named most often in complaints and reviews about Spin247 Casino are South Africa (33%), Germany (24%) and Canada (15%).