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Casino profile

Rickycasino

Player complaints and reviews about Rickycasino, plus its operator (Rexaffiliates), licences and welcome offers.

rickycasino.com
rickycasino.com
Capture of the Rickycasino website

Profile

Website
rickycasino.com
Established
2021
Operator
Rexaffiliatesaffiliate programme
Company
DAMA N.V. Casinos
Licences
Languages
  • English
  • French
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • US dollars
  • Bitcoin
  • Russian rubles
  • Norwegian kroner
  • Polish zlotys
  • Japanese yen

About

Rickycasino belongs to the Rexaffiliates affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, French. 10 account currencies are listed, including Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 6 welcome offers.

Rickycasino is listed in 6 markets, among them Canada, France, Belgium and Australia. On the Rickycasino site for Mexico, we found 8 promotions and 5 tournaments.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

65 records

What players report about Rickycasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

21

100% resolved, of those with a known outcome

Total reviews

44

Across all review sites

Player rating

2.7 / 5

Trustpilot 1.7 · AskGamblers 3.7

GEO markets

14

Countries stated on 91% of records

Rickycasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Rickycasino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 21 complaints and 44 reviews about Rickycasino on 3 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 6 reviews. Reviews are down 40% on the 12 months before (10).

The problem players report most often is “Withdrawal delay”: 33% of the 21 complaints with a labelled problem. Next come “Documents rejected or requested again” (14%) and “Account closed” (9.5%). Complaints about “Withdrawal” make up 43% of those with a topic, against 29% across all brands.

Of the 21 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Rickycasino 1st of 1,917 casinos with at least 10 such complaints.

Reviewers give Rickycasino 2.33 out of 5 on average over 44 rated reviews, against 3.44 across all brands. 36% of the ratings are four or five stars, and 61% are one or two. The review sites’ own scores average 2.7 out of 5 across 2 sites. By that score, Rickycasino ranks 2,907th of 4,286 rated casinos. Reviewers most often praise “Games” (8 reviews), “Withdrawals” (7 reviews) and “Bonuses” (5 reviews). The most common criticism concerns “Trust & licence” (14 reviews), “Withdrawals” (13 reviews) and “Customer support” (9 reviews).

The countries players state most often are Australia (39%), Germany (19%) and Austria (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Rickycasino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players frequently praise the diverse game selection and efficient payments, with both areas receiving substantially more positive than negative feedback. A small number of users have voiced concerns about bonuses and loyalty programs, though feedback remains relatively balanced.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%7
  • Documents rejected or requested again14%3
  • Account closed9.5%2
  • Deposit not credited9.5%2
  • Withdrawal refused9.5%2
  • Account blocked4.8%1
  • Bonus not credited4.8%1
  • Double charge4.8%1
  • Other problems9.5%2
Share of the 21 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal43%9
  • Account14%3
  • KYC / verification14%3
  • Deposit9.5%2
  • Bonus4.8%1
  • Payments & refunds4.8%1
  • Responsible gambling4.8%1
  • Technical4.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%21
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Rickycasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Rickycasino against the market
MeasureRickycasinoAll brands
Complaints resolved100%59%
Average review rating2.333.44
Complaints per 100 reviews47.726.4
Share of “Withdrawal” complaints43%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars18%8
  • 4 stars18%8
  • 3 stars2.3%1
  • 2 stars4.5%2
  • 1 star57%25
Share of 44 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games19%8
  • Withdrawals17%7
  • Bonuses12%5
  • Deposits & payment methods9.5%4
  • Website & app9.5%4
  • Account4.8%2
Share of the 42 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence33%14
  • Withdrawals31%13
  • Customer support21%9
  • Fairness & RTP19%8
  • Bonuses17%7
  • KYC / verification12%5
Share of the 42 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia39%23
  • Germany19%11
  • Austria15%9
  • Canada6.8%4
  • Ukraine5.1%3
  • Argentina1.7%1
  • Bulgaria1.7%1
  • Finland1.7%1
  • Japan1.7%1
  • Netherlands1.7%1
  • Other countries6.8%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–5–
20251–13–
20244–13–
202311100%12–
20222–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru2010–
Trustpilot–291.7 / 5
AskGamblers153.7 / 5

Block 13

Latest complaints and reviews

The newest records about Rickycasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Review

    4.0 of 5 stars

    Austria · Casino Guru

  • Complaint

    Account closed

    Resolved

    Finland · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Rickycasino

Who owns Rickycasino?

Rickycasino is operated by DAMA N.V. Casinos and runs under the Rexaffiliates affiliate programme.

Is Rickycasino licensed?

Yes. Rickycasino holds a licence from Curacao Gaming Control Board.

When was Rickycasino founded?

Rickycasino launched in 2021.

Which currencies does Rickycasino accept?

Currencies listed for Rickycasino: Euros, Australian dollars, Canadian dollars, New Zealand dollars, US dollars, Bitcoin, Russian rubles, Norwegian kroner and 2 more. Its site is available in 2 languages: English, French.

What welcome bonuses does Rickycasino offer?

6 welcome offers are listed for Rickycasino. The first on the list is “100% up to C$500 and 100 extra spins”, with a 50× wagering requirement.

Which countries is Rickycasino available in?

Rickycasino is listed in 6 markets: Australia, Belgium, Canada, France, Japan, New Zealand.

What bonuses and promotions does Rickycasino run in Mexico?

We read 8 live offers for Mexico on the Rickycasino site itself.

Does Rickycasino run tournaments in Mexico?

Yes. The Rickycasino site for Mexico lists 5 tournaments.

What do players say about Rickycasino?

Players have filed 21 complaints and written 44 reviews about Rickycasino. Players rate Rickycasino 2.7 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Rickycasino?

“Withdrawal delay” – 33% of the 21 complaints about Rickycasino with a labelled problem. Followed by “Documents rejected or requested again” (14%) and “Account closed” (9.5%).

Do players report withdrawal problems at Rickycasino?

Withdrawals are the topic of 9 complaints about Rickycasino: 43% of the 21 with a topic. The most common withdrawal problem is “Withdrawal delay” (78% of them).

Does Rickycasino resolve player complaints?

100% of the 21 complaints about Rickycasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Rickycasino is 1st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Rickycasino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Trust & licence”, “Withdrawals” and “Customer support”. 36% of the rated reviews give four or five stars, and 61% give one or two.

How many complaints has Rickycasino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 3 complaints about Rickycasino.

Where do Rickycasino’s players come from?

The countries named most often in complaints and reviews about Rickycasino are Australia (39%), Germany (19%) and Austria (15%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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