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Casino profile

PureBets Casino

Player complaints and reviews about PureBets Casino, plus its operator (Vegas Affiliate), licences and welcome offers.

purebets.co
Capture of the PureBets Casino website

About

PureBets Casino belongs to the Vegas Affiliate affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 8 languages, including English, German, Italian, Hungarian. 12 account currencies are listed, including Euros, US dollars, Canadian dollars, Danish krone. We list 9 welcome offers.

PureBets Casino is listed in 11 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for PureBets Casino, as the licence register names it.

Legal name
New Era B.V.
Curaçao licence reference
OGL/2024/181/0181
Registration number (Curaçao Chamber of Commerce)
157707

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

12 records

What players report about PureBets Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

3

100% resolved, of those with a known outcome

Total reviews

9

Across all review sites

Player rating

2.7 / 5

Trustpilot 2.7

GEO markets

9

Countries stated on 100% of records

PureBets Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about PureBets Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 3 complaints and 9 reviews about PureBets Casino on 2 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 7 reviews.

The review sites’ own scores average 2.7 out of 5 on one site. By that score, PureBets Casino ranks 2,907th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about PureBets Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Account33%1
  • Responsible gambling33%1
  • Withdrawal33%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Austria17%2
  • Germany17%2
  • Finland17%2
  • Canada8.3%1
  • Denmark8.3%1
  • United Kingdom8.3%1
  • Ireland8.3%1
  • Portugal8.3%1
  • Sweden8.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–5–
20250–3–
20242–1–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru33–
Trustpilot–62.7 / 5

Block 09

Latest complaints and reviews

The newest records about PureBets Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    Portugal · Casino Guru

  • Review

    2.0 of 5 stars

    Finland · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Austria · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about PureBets Casino

Who owns PureBets Casino?

PureBets Casino is operated by Next Global Era Limited and runs under the Vegas Affiliate affiliate programme.

Is PureBets Casino licensed?

Yes. PureBets Casino holds a licence from Anjouan Gaming Board.

When was PureBets Casino founded?

PureBets Casino launched in 2024.

Which currencies does PureBets Casino accept?

Currencies listed for PureBets Casino: Euros, US dollars, Canadian dollars, Danish krone, Hungarian forints, Norwegian kroner, Swiss francs, Bitcoin and 4 more. Its site is available in 8 languages: English, German, Italian, Hungarian and 4 more.

What welcome bonuses does PureBets Casino offer?

9 welcome offers are listed for PureBets Casino. The first on the list is “125% do 625 PLN + 25 Free Spins, 1st Deposit Bonus at PureBets Casino”, with a 25× wagering requirement.

Which countries is PureBets Casino available in?

PureBets Casino is listed in 11 markets: Austria, Belgium, Canada, Finland, France, Germany, Hungary, Italy and 3 more.

What do players say about PureBets Casino?

Players have filed 3 complaints and written 9 reviews about PureBets Casino. Players rate PureBets Casino 2.7 out of 5 on average on the 1 site that publishes a rating.

How many complaints has PureBets Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about PureBets Casino.