150% up to C$750 and 50 extra spins
- Bonus
- 150%
- Max bonus
- C$750
- Free spins
- 50
- Min deposit
- C$30
- Wagering
- 35x bonus + deposit
- Max bet
- C$7.5
Wagering applies to deposit plus bonus.
Casino profile
OhMySpins Casino
Player complaints and reviews about OhMySpins Casino, plus its operator (Mate Affiliates), licences and welcome offers.
ohmyspins.com
Profile
- Website
- ohmyspins.com
- Established
- 2021
- Operator
- Mate Affiliatesaffiliate programme
- Company
- IGplay
- Licences
- Languages
- English
- French
- Portuguese
- Polish
- German
- Finnish
- Hungarian
- Norwegian
- Italian
- Russian
- Spanish
- Currencies
- Euros
- US dollars
- Brazilian reals
- Australian dollars
- Norwegian kroner
- Canadian dollars
- Indian rupees
- Swiss francs
- Polish zlotys
- Czech Republic korunas
- Chilean pesos
- Hungarian forints
- New Zealand dollars Show more
About
OhMySpins Casino belongs to the Mate Affiliates affiliate programme. The site launched in 2021. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, French, Portuguese, Polish. 13 account currencies are listed, including Euros, US dollars, Brazilian reals, Australian dollars. We list 4 welcome offers.
OhMySpins Casino is listed in 19 markets, among them Canada, Germany, France and Belgium. On the OhMySpins Casino site for Switzerland, we found a loyalty programme with 4 tiers.
Markets
This brand is listed in 19 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €500 + 200 Bonus Spins at OhMySpins Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
50% up to €700 + 50 Bonus Spins Weekend Reload Bonus at OhMySpins Casino
- Bonus
- 50%
- Max bonus
- €700
- Min deposit
- €50
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
15% up to €3000 Weekly Cashback Bonus at OhMySpins Casino
- Bonus
- 15%
- Max bonus
- €3000
- Min deposit
- €20
- Wagering
- 1x
Loyalty programme
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
PERSONAL MANAGER
Which of the impressive advantages would you like to get when you become a VIP player? Share it with your personal manager! All your suggestions will be undoubtedly considered and satisfied. We are glad to help you.
- 2
FINANCIAL PRIVILEGES
VIP club welcomes all players who want to get high-quality VIP service. Exclusive privileges, special promotions and benefits are available for you at Website! VIP player’s status unlocks higher withdrawal limits of funds in record-breaking short terms! Enjoy it!
- 3
VIP PROMOTIONS
Would you like to get more great promotions, hefty bonuses and personalised offers? Our VIP players enjoy all these and many more perks as a reward for the loyalty! Be one of them!
- 4
NO LIMITS
We offer personal VIP services with unique gaming conditions to all players in the VIP club. Now you can play without any worries! It’s very simple – play for the thrill, improve your gaming skills , enjoy your time and get no limits on your winnings opportunities!
Player Intelligence
125 records
What players report about OhMySpins Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
63
97% resolved, of those with a known outcome
Total reviews
62
Across all review sites
Player rating
2.65 / 5
Trustpilot 1.5 · AskGamblers 3.8
GEO markets
20
Countries stated on 80% of records
OhMySpins Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about OhMySpins Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 63 complaints and 62 reviews about OhMySpins Casino on 5 sites. In the 12 months to November 5, 2026, they filed 8 complaints and posted 5 reviews.
The problem players report most often is “Withdrawal delay”: 47% of the 59 complaints with a labelled problem. Next come “Verification delay” (10%) and “Self-exclusion” (10%). Complaints about “Withdrawal” make up 51% of those with a topic, against 29% across all brands.
Of the 63 complaints with a known outcome, 97% were resolved, against 59% across all brands. That puts OhMySpins Casino 109th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 97%.
Reviewers give OhMySpins Casino 1.53 out of 5 on average over 62 rated reviews, against 3.44 across all brands. 11% of the ratings are four or five stars, and 82% are one or two. The review sites’ own scores average 2.65 out of 5 across 2 sites. By that score, OhMySpins Casino ranks 2,980th of 4,286 rated casinos. Reviewers most often praise “Games” (9 reviews) and “Deposits & payment methods” (6 reviews). The most common criticism concerns “Withdrawals” (29 reviews), “Customer support” (20 reviews) and “Trust & licence” (18 reviews).
The countries players state most often are Germany (41%), Italy (9%) and Austria (8%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about OhMySpins Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Few positive comments exist, but players frequently mention issues with payments and customer support. Negative feedback dominates these areas, alongside concerns about bonuses and the game selection.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
19
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 17 |
| 2023 | 19 |
| 2024 | 8 |
| 2025 | 11 |
| 2026 | 7 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay47%28
- Verification delay10%6
- Self-exclusion10%6
- Deposit not credited6.8%4
- Account blocked5.1%3
- Documents rejected or requested again5.1%3
- Withdrawal refused5.1%3
- Registration3.4%2
- Other problems6.8%4
Block 03
Complaint categories
- Withdrawal51%32
- KYC / verification14%9
- Account9.5%6
- Responsible gambling9.5%6
- Deposit7.9%5
- Other3.2%2
- Payments & refunds3.2%2
- Technical1.6%1
Block 04
Complaint status
- Resolved97%61
- Unresolved3.2%2
Block 05
OhMySpins Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | OhMySpins Casino | All brands |
|---|---|---|
| Complaints resolved | 97% | 59% |
| Average review rating | 1.53 | 3.44 |
| Complaints per 100 reviews | 101.6 | 26.4 |
| Share of “Withdrawal” complaints | 51% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
28
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 28 |
| 2023 | 17 |
| 2024 | 7 |
| 2025 | 5 |
| 2026 | 4 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars1.6%1
- 4 stars9.7%6
- 3 stars6.5%4
- 2 stars6.5%4
- 1 star76%47
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games15%9
- Deposits & payment methods10%6
- Website & app6.8%4
- Customer support6.8%4
- Withdrawals5.1%3
- Bonuses3.4%2
Criticised
- Withdrawals49%29
- Customer support34%20
- Trust & licence31%18
- Fairness & RTP17%10
- Bonuses10%6
- Website & app10%6
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1.55
1.18
2
2.1
1.5
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 1.55 |
| 2023 | 1.18 |
| 2024 | 2 |
| 2025 | 2.1 |
| 2026 | 1.5 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany41%41
- Italy9%9
- Austria8%8
- Finland7%7
- Greece6%6
- Ireland6%6
- Australia4%4
- Norway4%4
- Hungary3%3
- Canada2%2
- Other countries10%10
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 7 | – | 4 | – |
| 2025 | 11 | 100% | 5 | – |
| 2024 | 8 | – | 7 | – |
| 2023 | 19 | 95% | 17 | – |
| 2022 | 17 | 100% | 28 | 1.55 |
| 2021 | 1 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 42 | 26 | – |
| Trustpilot | – | 30 | 1.5 / 5 |
| AskGamblers | 20 | 5 | 3.8 / 5 |
| CasinoReviews | 1 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
Block 13
Latest complaints and reviews
The newest records about OhMySpins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Canada · Trustpilot
- Complaint
Withdrawal delay
Resolved - Complaint
Self-exclusion
ResolvedItaly · Casino Guru
- Review
3.0 of 5 stars
Finland · Casino Guru
- Complaint
Self-exclusion
ResolvedAustria · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about OhMySpins Casino
Who owns OhMySpins Casino?
OhMySpins Casino is operated by IGplay and runs under the Mate Affiliates affiliate programme.
Is OhMySpins Casino licensed?
Yes. OhMySpins Casino holds a licence from Anjouan Gaming Board.
When was OhMySpins Casino founded?
OhMySpins Casino launched in 2021.
Which currencies does OhMySpins Casino accept?
Currencies listed for OhMySpins Casino: Euros, US dollars, Brazilian reals, Australian dollars, Norwegian kroner, Canadian dollars, Indian rupees, Swiss francs and 5 more. Its site is available in 11 languages: English, French, Portuguese, Polish and 7 more.
What welcome bonuses does OhMySpins Casino offer?
4 welcome offers are listed for OhMySpins Casino. The first on the list is “150% up to C$750 and 50 extra spins”, with a 35× wagering requirement.
Which countries is OhMySpins Casino available in?
OhMySpins Casino is listed in 19 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 11 more.
Does OhMySpins Casino have a loyalty programme in Switzerland?
Yes. Its loyalty programme for Switzerland has 4 tiers.
What do players say about OhMySpins Casino?
Players have filed 63 complaints and written 62 reviews about OhMySpins Casino. Players rate OhMySpins Casino 2.65 out of 5 on average across the 2 sites that publish one.
What do players complain about most at OhMySpins Casino?
“Withdrawal delay” – 47% of the 59 complaints about OhMySpins Casino with a labelled problem. Followed by “Verification delay” (10%) and “Self-exclusion” (10%).
Do players report withdrawal problems at OhMySpins Casino?
Withdrawals are the topic of 32 complaints about OhMySpins Casino: 51% of the 63 with a topic. The most common withdrawal problem is “Withdrawal delay” (88% of them). Of the withdrawal complaints with a known outcome, 97% were resolved.
Does OhMySpins Casino resolve player complaints?
97% of the 63 complaints about OhMySpins Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, OhMySpins Casino is 109th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about OhMySpins Casino?
Praised most: “Games” and “Deposits & payment methods”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 11% of the rated reviews give four or five stars, and 82% give one or two.
How many complaints has OhMySpins Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 8 complaints about OhMySpins Casino.
Where do OhMySpins Casino’s players come from?
The countries named most often in complaints and reviews about OhMySpins Casino are Germany (41%), Italy (9%) and Austria (8%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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