Casino profile

mFortune Casino

Player complaints and reviews about mFortune Casino, plus its operator (Heaven Affiliates), licences and welcome offers.

Closedmfortune.co.uk

mfortune.co.uk

About

mFortune Casino belongs to the Heaven Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2007. It holds a licence from UK Gambling Commission.

Player Intelligence

59 records

What players report about mFortune Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

83% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

–

No site publishes a rating yet

GEO markets

Countries stated on 49% of records

mFortune Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about mFortune Casino, the way Player Intelligence PRO computes it.

Since 2015, players have posted 58 complaints and 1 review about mFortune Casino on 3 sites.

The problem players report most often is “Withdrawal delay”: 43% of the 49 complaints with a labelled problem. Next come “Withdrawal refused” (22%) and “Documents rejected or requested again” (20%). Complaints about “Withdrawal” make up 66% of those with a topic, against 29% across all brands.

Of the 58 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts mFortune Casino 704th of 1,913 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 89%.

The countries players state most often are United Kingdom (86%), South Africa (6.9%) and Ireland (3.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,890 brands Player Intelligence tracks.

Ask the AI analyst about mFortune Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2015201620172018201920202021202220232024

Complaints count

Period	Value
2015	13
2016	10
2017	3
2018	7
2019	5
2020	3
2021	6
2022	6
2023	4
2024	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay43%21
Withdrawal refused22%11
Documents rejected or requested again20%10
Verification delay4.1%2
Winnings voided4.1%2
Account closed2%1
Round voided2%1
Withdrawal limits2%1

Share of the 49 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal66%38
KYC / verification21%12
Payments & refunds8.6%5
Account1.7%1
Other1.7%1
Technical1.7%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved83%48
Unresolved17%10

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

mFortune Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

mFortune Casino against the market
Measure	mFortune Casino	All brands
Complaints resolved	83%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	66%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2022

Reviews count

Period	Value
2022	1

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2022

Rating history

Period	Value
2022	1

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom86%25
South Africa6.9%2
Ireland3.4%1
Slovakia3.4%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2024	1	–	0	–
2023	4	–	0	–
2022	6	–	1	–
2021	6	–	0	–
2020	3	–	0	–
2019	5	–	0	–
2018	7	–	0	–
2017	3	–	0	–
2016	10	100%	0	–
2015	13	92%	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	51	–	–
Casino Guru	5	1	–
CasinoReviews	2	–	–

Block 11

Latest complaints and reviews

The newest records about mFortune Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintMay 10, 2023
Withdrawal delay
Resolved
United Kingdom · Casino Guru
ComplaintJan 7, 2023
Withdrawal delay
Resolved
United Kingdom · Casino Guru
ReviewAug 25, 2022
1.0 of 5 stars
United Kingdom · Casino Guru
ComplaintApr 28, 2022
Withdrawal limits
Resolved
United Kingdom · Casino Guru
ComplaintMay 3, 2021
Verification delay
Resolved
Slovakia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

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Questions about mFortune Casino

Who owns mFortune Casino?

mFortune Casino is operated by Intouch Games Ltd. and runs under the Heaven Affiliates affiliate programme.

Is mFortune Casino licensed?

Yes. mFortune Casino holds a licence from UK Gambling Commission.

When was mFortune Casino founded?

mFortune Casino launched in 2007. The site has since closed; its profile is kept for reference.

What do players say about mFortune Casino?

Players have filed 58 complaints and written 1 review about mFortune Casino.

What do players complain about most at mFortune Casino?

“Withdrawal delay” – 43% of the 49 complaints about mFortune Casino with a labelled problem. Followed by “Withdrawal refused” (22%) and “Documents rejected or requested again” (20%).

Do players report withdrawal problems at mFortune Casino?

Withdrawals are the topic of 38 complaints about mFortune Casino: 66% of the 58 with a topic. The most common withdrawal problem is “Withdrawal delay” (55% of them). Of the withdrawal complaints with a known outcome, 89% were resolved.

Does mFortune Casino resolve player complaints?

83% of the 58 complaints about mFortune Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,913 casinos with at least 10 such complaints, mFortune Casino is 704th. Open complaints and complaints closed without an outcome are left out.