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Macau Casino

Player complaints and reviews about Macau Casino, plus its operator (Macao Casino Affilaites), licences and welcome offers.

msccasino.com
Capture of the Macau Casino website

About

Macau Casino belongs to the Macao Casino Affilaites affiliate programme. The site launched in 2022. It holds a licence from The Gambling Regulatory Authority of Ireland (GRAI). The interface is in English. One account currency is listed: Euros. We list 5 welcome offers.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

13 records

What players report about Macau Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

3

67% resolved, of those with a known outcome

Total reviews

10

Across all review sites

Player rating

3.9 / 5

Tribuna 3.9

GEO markets

3

Countries stated on 23% of records

Macau Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Macau Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 3 complaints and 10 reviews about Macau Casino on 2 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 10 reviews.

The review sites’ own scores average 3.9 out of 5 on one site. By that score, Macau Casino ranks 942nd of 4,287 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Macau Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Complaint categories

  • Account33%1
  • Customer support33%1
  • Withdrawal33%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved67%2
  • Unresolved33%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Spain33%1
  • Ireland33%1
  • Mexico33%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–10–
20251–0–
20231–0–
20221–0–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Tribuna–103.9 / 5
Casino Guru3––

Block 09

Latest complaints and reviews

The newest records about Macau Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    3.0 of 5 stars

  • Complaint

    Withdrawal delay

    Resolved

    Spain · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Mexico · Casino Guru

  • Complaint

    Support not responding

    Resolved

    Ireland · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Tribuna.

Questions about Macau Casino

Who owns Macau Casino?

Macau Casino is operated by Lan Decran Ltd and runs under the Macao Casino Affilaites affiliate programme.

Is Macau Casino licensed?

Yes. Macau Casino holds a licence from The Gambling Regulatory Authority of Ireland (GRAI).

When was Macau Casino founded?

Macau Casino launched in 2022.

Which currencies does Macau Casino accept?

The one currency listed for Macau Casino is Euros. Its site is available in one language: English.

What welcome bonuses does Macau Casino offer?

5 welcome offers are listed for Macau Casino. The first on the list is “100% up to €150”.

What do players say about Macau Casino?

Players have filed 3 complaints and written 10 reviews about Macau Casino. Players rate Macau Casino 3.9 out of 5 on average on the 1 site that publishes a rating.

How many complaints has Macau Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Macau Casino.