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Casino profile

LunuBet Casino

Player complaints and reviews about LunuBet Casino, plus its operator (50-Partners), licences and welcome offers.

lunubet.com
lunubet.com
Capture of the LunuBet Casino website

Profile

Website
lunubet.com
Established
2023
Operator
50-Partnersaffiliate programme
Company
Casolinia Group
Licences
Languages
  • English
  • German
  • Spanish
  • Portuguese
  • Finnish
  • Hungarian
  • Norwegian
  • Polish
  • Italian
  • Czech
Currencies
  • US dollars
  • Euros
  • Canadian dollars
  • New Zealand dollars
  • Brazilian reals
  • Chilean pesos
  • Indian rupees
  • Australian dollars
  • Czech Republic korunas
  • Hungarian forints
  • Indonesian rupiahs
  • South Korean won
  • Kazakhstani tenges
  • Nigerian nairas
  • Peruvian nuevos soles
  • Polish zlotys
  • Singapore dollars
  • Turkish Lira
  • Vietnamese dong
  • South African Rand
  • Bitcoin
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • TRON
  • Binance Coin Show more

About

LunuBet Casino belongs to the 50-Partners affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 10 languages, including English, German, Spanish, Portuguese. 27 account currencies are listed, including US dollars, Euros, Canadian dollars, New Zealand dollars. We list 5 welcome offers.

LunuBet Casino is listed in 23 markets, among them Canada, Germany, Australia and Spain. On the LunuBet Casino site for Hungary, we found 5 tournaments. In Hungary, LunuBet Casino accepts 3 payment methods: Pay by Card, MiFinity and Cryptocurrencies. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum.

Markets

This brand is listed in 23 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

32 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Pay by Card

    Card

    –

  • MiFinity

    E-wallet

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

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  • Litecoin

    Cryptocurrency

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  • Litecoin

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

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  • Tron

    Cryptocurrency

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  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

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  • BNB

    Cryptocurrency

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  • BNB

    Cryptocurrency

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  • Dogecoin

    Cryptocurrency

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  • Dogecoin

    Cryptocurrency

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  • Solana

    Cryptocurrency

    –

  • Solana

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

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  • Cardano

    Cryptocurrency

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  • Cardano

    Cryptocurrency

    –

Cashier read on August 12, 2026

Player Intelligence

384 records

What players report about LunuBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

38

92% resolved, of those with a known outcome

Total reviews

346

Across all review sites

Player rating

3.58 / 5

Trustpilot 3.2 · AskGamblers 2.65 · Tribuna 4.9

GEO markets

36

Countries stated on 92% of records

LunuBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about LunuBet Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 38 complaints and 346 reviews about LunuBet Casino on 4 sites. In the 12 months to November 4, 2026, they filed 14 complaints and posted 105 reviews. That is about as many complaints as in the 12 months before (14). Reviews are down 23% on the 12 months before (136). The average review rating fell from 2.94 to 2.79 out of 5 year on year. Of the complaints with a known outcome, 93% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 32% of the 37 complaints with a labelled problem. Next come “Documents rejected or requested again” (14%) and “Account closed” (11%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.

Of the 38 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts LunuBet Casino 305th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 94%.

Reviewers give LunuBet Casino 3.18 out of 5 on average over 346 rated reviews, against 3.44 across all brands. 52% of the ratings are four or five stars, and 42% are one or two. The review sites’ own scores average 3.58 out of 5 across 3 sites. By that score, LunuBet Casino ranks 1,505th of 4,286 rated casinos. Reviewers most often praise “Customer support” (127 reviews), “Games” (37 reviews) and “Website & app” (27 reviews). The most common criticism concerns “Withdrawals” (90 reviews), “Trust & licence” (51 reviews) and “Customer support” (40 reviews).

The countries players state most often are Germany (26%), France (13%) and Ireland (6.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about LunuBet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the variety of fun games available at Lunubet casino. Additionally, many found the welcome casino bonus to be very appealing.

Players expressed frustration over the lack of assistance in verifying their accounts and the slow response to their complaints. Many felt that their money was being held hostage without clear information on how to resolve their issues.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay32%12
  • Documents rejected or requested again14%5
  • Account closed11%4
  • Self-exclusion11%4
  • Account not closed on request8.1%3
  • Bonus winnings confiscated5.4%2
  • Verification delay5.4%2
  • Withdrawal limits5.4%2
  • Other problems8.1%3
Share of the 37 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal45%17
  • Account18%7
  • KYC / verification18%7
  • Responsible gambling11%4
  • Bonus7.9%3
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved92%35
  • Unresolved7.9%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

LunuBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

LunuBet Casino against the market
MeasureLunuBet CasinoAll brands
Complaints resolved92%59%
Average review rating3.183.44
Complaints per 100 reviews1126.4
Share of “Withdrawal” complaints45%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars48%167
  • 4 stars3.8%13
  • 3 stars5.5%19
  • 2 stars3.2%11
  • 1 star39%136
Share of 346 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support41%127
  • Games12%37
  • Website & app8.8%27
  • Bonuses8.5%26
  • Withdrawals5.2%16
  • Deposits & payment methods4.6%14
Share of the 307 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals29%90
  • Trust & licence17%51
  • Customer support13%40
  • Bonuses13%39
  • Account4.9%15
  • Fairness & RTP3.6%11
Share of the 307 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany26%92
  • France13%47
  • Ireland6.2%22
  • Brazil5.9%21
  • Finland5.6%20
  • Greece5.6%20
  • Australia4.2%15
  • Canada4%14
  • Italy4%14
  • Austria3.1%11
  • Other countries22%78
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20269–982.77
202520100%1143.16
20249–1233.55

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3133.2 / 5
Casino Guru2810–
AskGamblers10112.65 / 5
Tribuna–124.9 / 5

Block 13

Latest complaints and reviews

The newest records about LunuBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Italy · Trustpilot

  • Review

    1.0 of 5 stars

    Brazil · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Brazil · Casino Guru

  • Complaint

    Account closed

    Resolved

    AskGamblers

  • Complaint

    Wagering terms

    Resolved

    Spain · Casino Guru

14 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about LunuBet Casino

Who owns LunuBet Casino?

LunuBet Casino is operated by Casolinia Group and runs under the 50-Partners affiliate programme.

Is LunuBet Casino licensed?

Yes. LunuBet Casino holds a licence from Anjouan Gaming Board.

When was LunuBet Casino founded?

LunuBet Casino launched in 2023.

Which currencies does LunuBet Casino accept?

Currencies listed for LunuBet Casino: US dollars, Euros, Canadian dollars, New Zealand dollars, Brazilian reals, Chilean pesos, Indian rupees, Australian dollars and 19 more. Its site is available in 10 languages: English, German, Spanish, Portuguese and 6 more.

What welcome bonuses does LunuBet Casino offer?

5 welcome offers are listed for LunuBet Casino. The first on the list is “100% up to €500 + 200 Bonus Spins + 1 Bonus Crab at LunuBet Casino”, with a 35× wagering requirement.

Which countries is LunuBet Casino available in?

LunuBet Casino is listed in 23 markets: Australia, Austria, Brazil, Canada, Chile, Czechia, Finland, Germany and 15 more.

Which payment methods does LunuBet Casino accept in Hungary?

The LunuBet Casino cashier for Hungary lists 3 payment methods: Pay by Card, MiFinity, Cryptocurrencies. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

Does LunuBet Casino run tournaments in Hungary?

Yes. The LunuBet Casino site for Hungary lists 5 tournaments.

What do players say about LunuBet Casino?

Players have filed 38 complaints and written 346 reviews about LunuBet Casino. Players rate LunuBet Casino 3.58 out of 5 on average across the 3 sites that publish one.

What do players complain about most at LunuBet Casino?

“Withdrawal delay” – 32% of the 37 complaints about LunuBet Casino with a labelled problem. Followed by “Documents rejected or requested again” (14%) and “Account closed” (11%).

Do players report withdrawal problems at LunuBet Casino?

Withdrawals are the topic of 17 complaints about LunuBet Casino: 45% of the 38 with a topic. The most common withdrawal problem is “Withdrawal delay” (71% of them). Of the withdrawal complaints with a known outcome, 94% were resolved.

Does LunuBet Casino resolve player complaints?

92% of the 38 complaints about LunuBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, LunuBet Casino is 305th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about LunuBet Casino?

Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 52% of the rated reviews give four or five stars, and 42% give one or two.

How many complaints has LunuBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 14 complaints about LunuBet Casino. That is about as many as in the 12 months before, when there were 14.

Where do LunuBet Casino’s players come from?

The countries named most often in complaints and reviews about LunuBet Casino are Germany (26%), France (13%) and Ireland (6.2%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with LunuBet Casino, and ones players rate about the same.