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Lucky Star Casinoin Malaysia

Player reviews and complaints from independent sites, alongside the facts we have recorded about Lucky Star Casino and its operator (Lucky Star Affiliates).

lucky-star.game
Capture of the Lucky Star Casino website

About

Lucky Star Casino is an online casino operating under the Lucky Star Affiliates affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 11 languages, among them English, French, Azerbaijani, Hindi. Accounts can be held in 17 currencies — Euros, US dollars, Hong Kong dollars, Thai baht. Our database holds 1 welcome offer.

What we collected for the Malaysia market on Lucky Star Casino: 6 live offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

240 records

What players report about Lucky Star Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

47

67% resolved, of those with a known outcome

Total reviews

193

Across all review sites

Player rating

3.89 / 5

AskGamblers 4.75 · Trustpilot 1.6 · casino.ru 4.7 · Tribuna 4.5

GEO markets

18

Countries stated on 42% of records

AI-generated summary of player reviews

Players appreciate the fast loading times for game thumbnails and the smooth withdrawal process, which provides clear status updates without needing to contact support. The variety of games available and the ease of navigation contribute to a positive gaming experience, making it easy for players to find and enjoy their favorite games.

Players dislike the lack of options for account security, such as enabling two-factor authentication and the absence of notifications for withdrawal status changes. Additionally, there are complaints about the limited filtering options for games and the lack of a loyalty program or rewards for regular players.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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20162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal47%22
  • Bonus11%5
  • Deposit11%5
  • KYC / verification8.5%4
  • Payments & refunds8.5%4
  • Responsible gambling6.4%3
  • Account4.3%2
  • Technical2.1%1
  • Other2.1%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved62%29
  • Unresolved30%14
  • Open4.3%2
  • No status published4.3%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot, casino.ru, Tribuna.