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Casino profile

Luckland Casino

Player complaints and reviews about Luckland Casino, plus its operator (Aspire Global International LTD), licences and welcome offers.

luckland.com

About

Luckland Casino belongs to the Aspire Global International LTD affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2015. It holds licences from Malta Gaming Authority, UK Gambling Commission.

Player Intelligence

127 records

What players report about Luckland Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

38

57% resolved, of those with a known outcome

Total reviews

89

Across all review sites

Player rating

3.45 / 5

Trustpilot 2.5 · Tribuna 4.4

GEO markets

14

Countries stated on 70% of records

Luckland Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Luckland Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 38 complaints and 89 reviews about Luckland Casino on 6 sites. In the 12 months to November 1, 2026, they filed no complaints and posted 17 reviews. Reviews are up 13% on the 12 months before (15).

The problem players report most often is “Withdrawal delay”: 42% of the 33 complaints with a labelled problem. Next come “Bonus winnings confiscated” (12%) and “Withdrawal refused” (12%). Complaints about “Withdrawal” make up 57% of those with a topic, against 29% across all brands.

Of the 37 complaints with a known outcome, 57% were resolved, against 59% across all brands. That puts Luckland Casino 1,474th of 1,913 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 70%.

Reviewers give Luckland Casino 2.11 out of 5 on average over 89 rated reviews, against 3.44 across all brands. 21% of the ratings are four or five stars, and 69% are one or two. The review sites’ own scores average 3.45 out of 5 across 2 sites. By that score, Luckland Casino ranks 1,696th of 4,281 rated casinos. Reviewers most often praise “Withdrawals” (18 reviews), “Games” (13 reviews) and “Website & app” (9 reviews). The most common criticism concerns “Fairness & RTP” (28 reviews), “Withdrawals” (27 reviews) and “Bonuses” (13 reviews).

The countries players state most often are United Kingdom (57%), United States (16%) and Canada (6.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 1, 2026. “All brands” covers the 11,890 brands Player Intelligence tracks.

Ask the AI analyst about Luckland Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201620172018201920202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay42%14
  • Bonus winnings confiscated12%4
  • Withdrawal refused12%4
  • Wagering terms9.1%3
  • Account blocked3%1
  • Account closed3%1
  • Bonus not credited3%1
  • Verification delay3%1
  • Other problems12%4
Share of the 33 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal57%21
  • Bonus24%9
  • Account5.4%2
  • KYC / verification5.4%2
  • Payments & refunds2.7%1
  • Responsible gambling2.7%1
  • Customer support2.7%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved55%21
  • Unresolved42%16
  • No status published2.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Luckland Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Luckland Casino against the market
MeasureLuckland CasinoAll brands
Complaints resolved57%59%
Average review rating2.113.44
Complaints per 100 reviews42.726.4
Share of “Withdrawal” complaints57%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%14
  • 4 stars5.6%5
  • 3 stars10%9
  • 2 stars11%10
  • 1 star57%51
Share of 89 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals21%18
  • Games15%13
  • Website & app11%9
  • Customer support9.4%8
  • Bonuses4.7%4
  • VIP & loyalty2.4%2
Share of the 85 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP33%28
  • Withdrawals32%27
  • Bonuses15%13
  • Customer support15%13
  • Deposits & payment methods9.4%8
  • Games9.4%8
Share of the 85 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom57%51
  • United States16%14
  • Canada6.7%6
  • Germany6.7%6
  • Australia2.2%2
  • Denmark2.2%2
  • Austria1.1%1
  • Brazil1.1%1
  • Spain1.1%1
  • Finland1.1%1
  • Other countries4.5%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–16–
20250–15–
20242–11–
20234–18–
20223–221.73
20216–7–
20201090%0–
20196–0–
20181–0–
20171–0–
20165–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–702.5 / 5
Casino Guru125–
CasinoReviews16––
Tribuna–144.4 / 5
AskGamblers8––
Casinomeister2––

Block 13

Latest complaints and reviews

The newest records about Luckland Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about Luckland Casino

Who owns Luckland Casino?

Luckland Casino is operated by Aspire Global International LTD and runs under the Aspire Global International LTD affiliate programme.

Is Luckland Casino licensed?

Yes. Luckland Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Luckland Casino founded?

Luckland Casino launched in 2015. The site has since closed; its profile is kept for reference.

What do players say about Luckland Casino?

Players have filed 38 complaints and written 89 reviews about Luckland Casino. Players rate Luckland Casino 3.45 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Luckland Casino?

“Withdrawal delay” – 42% of the 33 complaints about Luckland Casino with a labelled problem. Followed by “Bonus winnings confiscated” (12%) and “Withdrawal refused” (12%).

Do players report withdrawal problems at Luckland Casino?

Withdrawals are the topic of 21 complaints about Luckland Casino: 57% of the 37 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them). Of the withdrawal complaints with a known outcome, 70% were resolved.

Does Luckland Casino resolve player complaints?

57% of the 37 complaints about Luckland Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,913 casinos with at least 10 such complaints, Luckland Casino is 1,474th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Luckland Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Fairness & RTP”, “Withdrawals” and “Bonuses”. 21% of the rated reviews give four or five stars, and 69% give one or two.

Where do Luckland Casino’s players come from?

The countries named most often in complaints and reviews about Luckland Casino are United Kingdom (57%), United States (16%) and Canada (6.7%).