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Casino profile

Konung Casino

Player complaints and reviews about Konung Casino, plus its operator (Konung Casino Affiliates), licences and welcome offers.

konungcasino.com
Capture of the Konung Casino website

About

Konung Casino belongs to the Konung Casino Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Finnish, German, Norwegian. 10 account currencies are listed, including Euros, Norwegian kroner, US dollars, Bitcoin.

Player Intelligence

103 records

What players report about Konung Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

17

65% resolved, of those with a known outcome

Total reviews

86

Across all review sites

Player rating

4.43 / 5

AskGamblers 4.15 · casino.ru 4.7

GEO markets

3

Countries stated on 1.9% of records

Konung Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Konung Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 17 complaints and 86 reviews about Konung Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 29% of the 17 complaints with a labelled problem. Next come “Account blocked” (12%) and “Winnings voided” (12%). Complaints about “Withdrawal” make up 53% of those with a topic, against 29% across all brands.

Of the 17 complaints with a known outcome, 65% were resolved, against 59% across all brands. That puts Konung Casino 1,311th of 1,917 casinos with at least 10 such complaints.

Reviewers give Konung Casino 4.18 out of 5 on average over 85 rated reviews, against 3.44 across all brands. 86% of the ratings are four or five stars, and 7.1% are one or two. The review sites’ own scores average 4.43 out of 5 across 2 sites. By that score, Konung Casino ranks 350th of 4,286 rated casinos. Reviewers most often praise “Games” (71 reviews), “Bonuses” (45 reviews) and “Customer support” (45 reviews). The most common criticism concerns “Bonuses” (17 reviews), “Website & app” (17 reviews) and “Customer support” (8 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Konung Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20182019202020212022
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay29%5
  • Account blocked12%2
  • Winnings voided12%2
  • Account closed5.9%1
  • Bonus not credited5.9%1
  • Documents rejected or requested again5.9%1
  • Missing funds5.9%1
  • Self-exclusion5.9%1
  • Other problems18%3
Share of the 17 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal53%9
  • Account18%3
  • Bonus5.9%1
  • KYC / verification5.9%1
  • Other5.9%1
  • Payments & refunds5.9%1
  • Responsible gambling5.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved65%11
  • Unresolved35%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Konung Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Konung Casino against the market
MeasureKonung CasinoAll brands
Complaints resolved65%59%
Average review rating4.183.44
Complaints per 100 reviews19.826.4
Share of “Withdrawal” complaints53%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20182019202020212022
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars62%53
  • 4 stars24%20
  • 3 stars7.1%6
  • 1 star7.1%6
Share of 85 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games83%71
  • Bonuses52%45
  • Customer support52%45
  • Withdrawals52%45
  • Website & app45%39
  • Deposits & payment methods21%18
Share of the 86 reviews that name at least one aspect.reviews

Criticised

  • Bonuses20%17
  • Website & app20%17
  • Customer support9.3%8
  • Fairness & RTP8.1%7
  • Games5.8%5
  • Withdrawals3.5%3
Share of the 86 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20182019202020212022
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia50%1
  • Ukraine50%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20226–6–
20213–284.67
20204–334.08
20193–14–
20181–5–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers4844.15 / 5
CasinoReviews11––
latestcasinobonuses.bet21–
casino.ru–14.7 / 5

Block 13

Latest complaints and reviews

The newest records about Konung Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, casino.ru.

Questions about Konung Casino

Who owns Konung Casino?

Konung Casino is operated by DAMA N.V. Casinos and runs under the Konung Casino Affiliates affiliate programme.

Is Konung Casino licensed?

Yes. Konung Casino holds a licence from Curacao Gaming Control Board.

When was Konung Casino founded?

Konung Casino launched in 2017. The site has since closed; its profile is kept for reference.

Which currencies does Konung Casino accept?

Currencies listed for Konung Casino: Euros, Norwegian kroner, US dollars, Bitcoin, Australian dollars, Russian rubles, Ethereum, Bitcoin Cash and 2 more. Its site is available in 5 languages: English, Finnish, German, Norwegian and 1 more.

What do players say about Konung Casino?

Players have filed 17 complaints and written 86 reviews about Konung Casino. Players rate Konung Casino 4.43 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Konung Casino?

“Withdrawal delay” – 29% of the 17 complaints about Konung Casino with a labelled problem. Followed by “Account blocked” (12%) and “Winnings voided” (12%).

Do players report withdrawal problems at Konung Casino?

Withdrawals are the topic of 9 complaints about Konung Casino: 53% of the 17 with a topic. The most common withdrawal problem is “Withdrawal delay” (56% of them).

Does Konung Casino resolve player complaints?

65% of the 17 complaints about Konung Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Konung Casino is 1,311th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Konung Casino?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Bonuses”, “Website & app” and “Customer support”. 86% of the rated reviews give four or five stars, and 7.1% give one or two.