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Jokerbet Casino

Player complaints and reviews about Jokerbet Casino, plus its operator (Donebets Affiliates), licences and welcome offers.

jokerbet.com
Capture of the Jokerbet Casino website

About

Jokerbet Casino belongs to the Donebets Affiliates affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, Chinese, French, German. One account currency is listed: Turkish Lira. We list one welcome offer.

Jokerbet Casino is listed in 2 markets: India and United Arab Emirates.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

802 records

What players report about Jokerbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

2

50% resolved, of those with a known outcome

Total reviews

800

Across all review sites

Player rating

4.45 / 5

Trustpilot 4.6 · Tribuna 4.3

GEO markets

15

Countries stated on 99% of records

Jokerbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jokerbet Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 2 complaints and 800 reviews about Jokerbet Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 567 reviews. Reviews are up 268% on the 12 months before (154). The average review rating rose from 3.7 to 4.4 out of 5 year on year.

Reviewers give Jokerbet Casino 4.15 out of 5 on average over 800 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 18% are one or two. The review sites’ own scores average 4.45 out of 5 across 2 sites. By that score, Jokerbet Casino ranks 335th of 4,286 rated casinos. Reviewers most often praise “Customer support” (205 reviews), “Bonuses” (123 reviews) and “Games” (108 reviews). The most common criticism concerns “Withdrawals” (58 reviews), “Fairness & RTP” (56 reviews) and “Bonuses” (49 reviews).

The countries players state most often are Spain (97%), United Kingdom (0.5%) and Bolivia (0.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jokerbet Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20232024
Complaints count

Block 02

Complaint categories

  • Withdrawal100%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved50%1
  • Unresolved50%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars70%561
  • 4 stars8%64
  • 3 stars3.5%28
  • 2 stars3.3%26
  • 1 star15%121
Share of 800 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support34%205
  • Bonuses21%123
  • Games18%108
  • Website & app18%105
  • Withdrawals11%65
  • Sportsbook4.7%28
Share of the 599 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals9.7%58
  • Fairness & RTP9.3%56
  • Bonuses8.2%49
  • Customer support4%24
  • Website & app3.8%23
  • Trust & licence3.5%21
Share of the 599 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Spain97%770
  • United Kingdom0.5%4
  • Bolivia0.3%2
  • Italy0.3%2
  • Saudi Arabia0.3%2
  • Belgium0.1%1
  • Colombia0.1%1
  • Dominican Republic0.1%1
  • Ireland0.1%1
  • Japan0.1%1
  • Other countries0.6%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–5424.44
20250–1653.64
20241–873.47
20231–6–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–7884.6 / 5
Tribuna–124.3 / 5
Casino Guru2––

Block 11

Latest complaints and reviews

The newest records about Jokerbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Spain · Trustpilot

  • Review

    5.0 of 5 stars

    Spain · Trustpilot

  • Review

    5.0 of 5 stars

    Spain · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Winnings voided

    Unresolved

    Spain · Casino Guru

94 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about Jokerbet Casino

Who owns Jokerbet Casino?

Jokerbet Casino is operated by Zoomba Ltd. and runs under the Donebets Affiliates affiliate programme.

Is Jokerbet Casino licensed?

Yes. Jokerbet Casino holds a licence from Curacao Gaming Control Board.

When was Jokerbet Casino founded?

Jokerbet Casino launched in 2018.

Which currencies does Jokerbet Casino accept?

The one currency listed for Jokerbet Casino is Turkish Lira. Its site is available in 10 languages: English, Chinese, French, German and 6 more.

What welcome bonuses does Jokerbet Casino offer?

One welcome offer is listed for Jokerbet Casino. The first on the list is “100% up to TL 500”, with a 1× wagering requirement.

Which countries is Jokerbet Casino available in?

Jokerbet Casino is listed in 2 markets: India, United Arab Emirates.

What do players say about Jokerbet Casino?

Players have filed 2 complaints and written 800 reviews about Jokerbet Casino. Players rate Jokerbet Casino 4.45 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Jokerbet Casino?

Praised most: “Customer support”, “Bonuses” and “Games”. Criticised most: “Withdrawals”, “Fairness & RTP” and “Bonuses”. 78% of the rated reviews give four or five stars, and 18% give one or two.

Where do Jokerbet Casino’s players come from?

The countries named most often in complaints and reviews about Jokerbet Casino are Spain (97%), United Kingdom (0.5%) and Bolivia (0.3%).