100% up to $1000 + 20 Bonus Spins at Jackpot Guru Casino
- Bonus
- 100%
- Max bonus
- $1000
- Wagering
- 30xb
Wagering applies to the bonus amount.
Casino profile
Jackpot Guru Casino
Player complaints and reviews about Jackpot Guru Casino, plus its operator (Sailfish Affiliates), licences and welcome offers.
Closedjackpotguru.com
jackpotguru.com
Profile
- Website
- jackpotguru.com
- Established
- 2022
- Operator
- Sailfish Affiliatesaffiliate programme
- Company
- Black Cat Holdings Limited
- Languages
- English
- Currencies
- Indian rupees
- Euros
- US dollars
- Canadian dollars
- New Zealand dollars
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Ripple
- Litecoin
- Binance Coin
About
Jackpot Guru Casino belongs to the Sailfish Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2022. It holds a licence from Isle of Man Gambling Supervision Commission. The interface is in English. 12 account currencies are listed, including Indian rupees, Euros, US dollars, Canadian dollars. We list 2 welcome offers.
Jackpot Guru Casino is listed in one market, Austria.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 100000 INR + 20 Bonus Spins at Jackpot Guru Casino
- Bonus
- 100%
- Max bonus
- 100000 INR
- Min deposit
- 1000 INR
- Wagering
- 30xb
Wagering applies to the bonus amount.
Player Intelligence
61 records
What players report about Jackpot Guru Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
37
78% resolved, of those with a known outcome
Total reviews
24
Across all review sites
Player rating
3.15 / 5
Trustpilot 2.3 · AskGamblers 4.0
GEO markets
20
Countries stated on 89% of records
Jackpot Guru Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Jackpot Guru Casino, the way Player Intelligence PRO computes it.
Since 2022, players have posted 37 complaints and 24 reviews about Jackpot Guru Casino on 3 sites.
The problem players report most often is “Deposit not credited”: 26% of the 34 complaints with a labelled problem. Next come “Withdrawal delay” (18%) and “Account blocked” (12%). Complaints about “Deposit” make up 25% of those with a topic, against 8.4% across all brands.
Of the 37 complaints with a known outcome, 78% were resolved, against 59% across all brands. That puts Jackpot Guru Casino 888th of 1,917 casinos with at least 10 such complaints.
Reviewers give Jackpot Guru Casino 2.91 out of 5 on average over 23 rated reviews, against 3.44 across all brands. 52% of the ratings are four or five stars, and 48% are one or two. The review sites’ own scores average 3.15 out of 5 across 2 sites. By that score, Jackpot Guru Casino ranks 2,245th of 4,286 rated casinos. Reviewers most often praise “Games” (8 reviews). The most common criticism concerns “Trust & licence” (7 reviews), “Customer support” (6 reviews) and “Withdrawals” (5 reviews).
The countries players state most often are India (46%), Spain (5.6%) and United Kingdom (5.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Jackpot Guru Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Reviewers frequently mention the diverse game selection as a highlight. A small number of concerns exist regarding the games, but positive feedback currently outweighs negative comments.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
14
202220232024
| Period | Value |
|---|---|
| 2022 | 12 |
| 2023 | 14 |
| 2024 | 11 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Deposit not credited26%9
- Withdrawal delay18%6
- Account blocked12%4
- Documents rejected or requested again8.8%3
- Account closed5.9%2
- Bonus not credited5.9%2
- Registration2.9%1
- Bonus winnings confiscated2.9%1
- Other problems18%6
Block 03
Complaint categories
- Deposit25%9
- Account19%7
- Withdrawal19%7
- KYC / verification11%4
- Bonus8.3%3
- Payments & refunds8.3%3
- Technical5.6%2
- Other2.8%1
Block 04
Complaint status
- Resolved78%29
- Unresolved22%8
Block 05
Jackpot Guru Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Jackpot Guru Casino | All brands |
|---|---|---|
| Complaints resolved | 78% | 59% |
| Average review rating | 2.91 | 3.44 |
| Complaints per 100 reviews | 154.2 | 26.4 |
| Share of “Deposit” complaints | 25% | 8.4% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
10
202220232024
| Period | Value |
|---|---|
| 2022 | 6 |
| 2023 | 8 |
| 2024 | 10 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars35%8
- 4 stars17%4
- 1 star48%11
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games36%8
- Customer support14%3
- Withdrawals14%3
- Bonuses9.1%2
- VIP & loyalty9.1%2
- Deposits & payment methods4.5%1
Criticised
- Trust & licence32%7
- Customer support27%6
- Withdrawals23%5
- Website & app18%4
- Deposits & payment methods14%3
- Account9.1%2
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.2
2.38
2.7
202220232024
| Period | Value |
|---|---|
| 2022 | 4.2 |
| 2023 | 2.38 |
| 2024 | 2.7 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- India46%25
- Spain5.6%3
- United Kingdom5.6%3
- Australia3.7%2
- Bulgaria3.7%2
- Canada3.7%2
- Norway3.7%2
- New Zealand3.7%2
- Portugal3.7%2
- Andorra1.9%1
- Other countries19%10
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2024 | 11 | 73% | 10 | – |
| 2023 | 14 | 64% | 8 | – |
| 2022 | 12 | 100% | 6 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 31 | 11 | – |
| Trustpilot | – | 12 | 2.3 / 5 |
| AskGamblers | 6 | 1 | 4.0 / 5 |
Block 13
Latest complaints and reviews
The newest records about Jackpot Guru Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
4.0 of 5 stars
Spain · Casino Guru
- Review
1.0 of 5 stars
India · Trustpilot
- Complaint
Deposit not credited
ResolvedIndia · Casino Guru
- Complaint
Documents rejected or requested again
ResolvedNorway · Casino Guru
- Complaint
Withdrawal delay
ResolvedUnited Kingdom · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Jackpot Guru Casino
Who owns Jackpot Guru Casino?
Jackpot Guru Casino is operated by Black Cat Holdings Limited and runs under the Sailfish Affiliates affiliate programme.
Is Jackpot Guru Casino licensed?
Yes. Jackpot Guru Casino holds a licence from Isle of Man Gambling Supervision Commission.
When was Jackpot Guru Casino founded?
Jackpot Guru Casino launched in 2022. The site has since closed; its profile is kept for reference.
Which currencies does Jackpot Guru Casino accept?
Currencies listed for Jackpot Guru Casino: Indian rupees, Euros, US dollars, Canadian dollars, New Zealand dollars, Bitcoin, Bitcoin Cash, Ethereum and 4 more. Its site is available in one language: English.
What welcome bonuses does Jackpot Guru Casino offer?
2 welcome offers are listed for Jackpot Guru Casino. The first on the list is “100% up to $1000 + 20 Bonus Spins at Jackpot Guru Casino”, with a 30× wagering requirement.
Which countries is Jackpot Guru Casino available in?
Jackpot Guru Casino is listed in 1 market: Austria.
What do players say about Jackpot Guru Casino?
Players have filed 37 complaints and written 24 reviews about Jackpot Guru Casino. Players rate Jackpot Guru Casino 3.15 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Jackpot Guru Casino?
“Deposit not credited” – 26% of the 34 complaints about Jackpot Guru Casino with a labelled problem. Followed by “Withdrawal delay” (18%) and “Account blocked” (12%).
Do players report withdrawal problems at Jackpot Guru Casino?
Withdrawals are the topic of 7 complaints about Jackpot Guru Casino: 19% of the 36 with a topic. The most common withdrawal problem is “Withdrawal delay” (86% of them).
Does Jackpot Guru Casino resolve player complaints?
78% of the 37 complaints about Jackpot Guru Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Jackpot Guru Casino is 888th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Jackpot Guru Casino?
Praised most: “Games”. Criticised most: “Trust & licence”, “Customer support” and “Withdrawals”. 52% of the rated reviews give four or five stars, and 48% give one or two.
Where do Jackpot Guru Casino’s players come from?
The countries named most often in complaints and reviews about Jackpot Guru Casino are India (46%), Spain (5.6%) and United Kingdom (5.6%).
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