Casino profile

Jackpot Grand Casino

Player complaints and reviews about Jackpot Grand Casino, plus its operator (Affactive), licences and welcome offers.

About

Jackpot Grand Casino belongs to the Affactive affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. It holds a licence from Curacao Gaming Control Board. The interface is in English. One account currency is listed: US dollars.

Player Intelligence

29 records

What players report about Jackpot Grand Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

72% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.5 / 5

AskGamblers 2.5

GEO markets

Countries stated on 24% of records

Jackpot Grand Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jackpot Grand Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 25 complaints and 4 reviews about Jackpot Grand Casino on 3 sites.

The problem players report most often is “Withdrawal refused”: 52% of the 23 complaints with a labelled problem. Next come “Withdrawal delay” (35%) and “Bonus not credited” (8.7%). Complaints about “Withdrawal” make up 84% of those with a topic, against 29% across all brands.

Of the 25 complaints with a known outcome, 72% were resolved, against 59% across all brands. That puts Jackpot Grand Casino 1,108th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 67%.

The review sites’ own scores average 2.5 out of 5 on one site. By that score, Jackpot Grand Casino ranks 3,148th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jackpot Grand Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201320142015

Complaints count

Period	Value
2013	1
2014	8
2015	16

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal refused52%12
Withdrawal delay35%8
Bonus not credited8.7%2
Bonus winnings confiscated4.3%1

Share of the 23 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal84%21
Bonus12%3
Other4%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved72%18
Unresolved28%7

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Jackpot Grand Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Jackpot Grand Casino against the market
Measure	Jackpot Grand Casino	All brands
Complaints resolved	72%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	84%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20142015

Reviews count

Period	Value
2014	1
2015	3

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.5

2015

Rating history

Period	Value
2015	2.5

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United States57%4
Bangladesh14%1
Canada14%1
Hungary14%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2015	16	88%	3	–
2014	8	–	1	–
2013	1	–	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	22	4	2.5 / 5
CasinoReviews	2	–	–
Casinomeister	1	–	–

Block 11

Latest complaints and reviews

The newest records about Jackpot Grand Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintSep 7, 2014
Withdrawal refused
Unresolved
Casinomeister
ComplaintJul 8, 2014
Withdrawal refused
Resolved
CasinoReviews
ComplaintAug 26, 2013
Withdrawal refused
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Jackpot Grand Casino

Who owns Jackpot Grand Casino?

Jackpot Grand Casino is operated by Netad Management Casinos and runs under the Affactive affiliate programme.

Is Jackpot Grand Casino licensed?

Yes. Jackpot Grand Casino holds a licence from Curacao Gaming Control Board.

Which currencies does Jackpot Grand Casino accept?

The one currency listed for Jackpot Grand Casino is US dollars. Its site is available in one language: English.

What do players say about Jackpot Grand Casino?

Players have filed 25 complaints and written 4 reviews about Jackpot Grand Casino. Players rate Jackpot Grand Casino 2.5 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Jackpot Grand Casino?

“Withdrawal refused” – 52% of the 23 complaints about Jackpot Grand Casino with a labelled problem. Followed by “Withdrawal delay” (35%) and “Bonus not credited” (8.7%).

Do players report withdrawal problems at Jackpot Grand Casino?

Withdrawals are the topic of 21 complaints about Jackpot Grand Casino: 84% of the 25 with a topic. The most common withdrawal problem is “Withdrawal refused” (57% of them). Of the withdrawal complaints with a known outcome, 67% were resolved.

Does Jackpot Grand Casino resolve player complaints?

72% of the 25 complaints about Jackpot Grand Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Jackpot Grand Casino is 1,108th. Open complaints and complaints closed without an outcome are left out.