Exclusive
100 Free Spins at Izzi Casino
- Free spins
- 100
- Min deposit
- No deposit required
- Wagering
- 45x
Casino profile
Izzi Casino
Player complaints and reviews about Izzi Casino, plus its operator (Royal Partners), licences and welcome offers.
izzicasino.com
Profile
- Website
- izzicasino.com
- Established
- 2021
- Operator
- Royal Partnersaffiliate programme
- Company
- Carrer N.V.
- Licences
- Languages
- English
- French
- German
- Portuguese
- Spanish
- Russian
- Currencies
- Brazilian reals
- Canadian dollars
- Euros
- Russian rubles
- US dollars
- Kazakhstani tenges
- Ukrainian hryvnias
- Chilean pesos
- Mexican pesos
About
Izzi Casino belongs to the Royal Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, French, German, Portuguese. 9 account currencies are listed, including Brazilian reals, Canadian dollars, Euros, Russian rubles. We list 10 welcome offers.
Izzi Casino is listed in 12 markets, among them Canada, Germany, France and Belgium.
Licensee
The company that holds the Curaçao licence for Izzi Casino, as the licence register names it.
- Legal name
- Carrer N.V.
- Curaçao licence reference
- OGL/2024/570/0396
- Registration number (Curaçao Chamber of Commerce)
- 150421
Markets
This brand is listed in 12 markets. Pick one to see what it offers there.
Welcome bonuses
10 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
50 Free Spins at Izzi Casino
- Free spins
- 50
- Min deposit
- No deposit required
- Wagering
- 45x
100% up to €300 + up to 500 Free Spins, 1st Deposit at Izzi Casino
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to €600, 1st Deposit at Izzi Casino
- Bonus
- 100%
- Max bonus
- €600
- Min deposit
- €20
- Wagering
- 45xb
Wagering applies to the bonus amount.
75% up to $150
- Bonus
- 75%
- Max bonus
- $150
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$10
Wagering applies to the bonus amount.
75% up to $150
- Bonus
- 75%
- Max bonus
- $150
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$10
Wagering applies to the bonus amount.
75% up to 750 R$
- Bonus
- 75%
- Max bonus
- 750 R$
- Min deposit
- 50 R$
- Wagering
- 45x bonus
- Max bet
- 25 R$
Wagering applies to the bonus amount.
75% up to Mex$6,000
- Bonus
- 75%
- Max bonus
- Mex$6,000
- Min deposit
- Mex$400
- Wagering
- 45x bonus
- Max bet
- Mex$100
Wagering applies to the bonus amount.
50% up to $150
- Bonus
- 50%
- Max bonus
- $150
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$10
Wagering applies to the bonus amount.
50% up to €300, 1st Deposit at Izzi Casino
- Bonus
- 50%
- Max bonus
- €300
- Min deposit
- €20
- Wagering
- 45xb
Wagering applies to the bonus amount.
Player Intelligence
497 records
What players report about Izzi Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
168
80% resolved, of those with a known outcome
Total reviews
329
Across all review sites
Player rating
4.78 / 5
casino.ru 4.7 · AskGamblers 4.65 · Tribuna 5.0
GEO markets
24
Countries stated on 27% of records
Izzi Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Izzi Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 168 complaints and 329 reviews about Izzi Casino on 6 sites. In the 12 months to November 5, 2026, they filed 42 complaints and posted 61 reviews. That is 35% more complaints than in the 12 months before (31). Reviews are up 2% on the 12 months before (60). The average review rating fell from 4.13 to 3.8 out of 5 year on year. Of the complaints with a known outcome, 79% were resolved in the last 12 months, against 84% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 33% of the 165 complaints with a labelled problem. Next come “Deposit not credited” (30%) and “Withdrawal refused” (9.1%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.
Of the 154 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts Izzi Casino 855th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 89%.
Reviewers give Izzi Casino 4.31 out of 5 on average over 295 rated reviews, against 3.44 across all brands. 83% of the ratings are four or five stars, and 11% are one or two. The review sites’ own scores average 4.78 out of 5 across 3 sites. By that score, Izzi Casino ranks 57th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (139 reviews), “Games” (107 reviews) and “Bonuses” (104 reviews). The most common criticism concerns “Bonuses” (49 reviews), “Withdrawals” (36 reviews) and “Customer support” (31 reviews).
The countries players state most often are Russia (54%), Belarus (6%) and Germany (6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Izzi Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the quick withdrawal process, with funds hitting their accounts in just a couple of hours. They also enjoyed the generous welcome bonus, which includes a 100% deposit match and free spins on modern slots.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
50
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 2 |
| 2022 | 24 |
| 2023 | 31 |
| 2024 | 50 |
| 2025 | 26 |
| 2026 | 35 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay33%54
- Deposit not credited30%49
- Withdrawal refused9.1%15
- Account blocked8.5%14
- Bonus not credited4.8%8
- Missing funds2.4%4
- Wrong calculation2.4%4
- Account not closed on request1.8%3
- Other problems8.5%14
Block 03
Complaint categories
- Withdrawal42%71
- Deposit29%49
- Account11%18
- Bonus6.5%11
- Technical4.8%8
- Payments & refunds3%5
- KYC / verification2.4%4
- Other0.6%1
- Responsible gambling0.6%1
Block 04
Complaint status
- Resolved73%123
- Unresolved18%31
- Open8.3%14
Block 05
Izzi Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Izzi Casino | All brands |
|---|---|---|
| Complaints resolved | 80% | 59% |
| Average review rating | 4.31 | 3.44 |
| Complaints per 100 reviews | 51.1 | 26.4 |
| Share of “Withdrawal” complaints | 42% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
88
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 16 |
| 2022 | 42 |
| 2023 | 88 |
| 2024 | 49 |
| 2025 | 81 |
| 2026 | 53 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars70%207
- 4 stars13%39
- 3 stars5.8%17
- 2 stars5.1%15
- 1 star5.8%17
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals46%139
- Games35%107
- Bonuses34%104
- Website & app18%56
- Customer support15%46
- Fairness & RTP13%41
Criticised
- Bonuses16%49
- Withdrawals12%36
- Customer support10%31
- Fairness & RTP6.9%21
- KYC / verification4.6%14
- Website & app3.3%10
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.31
4.52
4.59
4.53
4.28
3.64
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 4.31 |
| 2022 | 4.52 |
| 2023 | 4.59 |
| 2024 | 4.53 |
| 2025 | 4.28 |
| 2026 | 3.64 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Russia54%72
- Belarus6%8
- Germany6%8
- Brazil5.3%7
- United Kingdom3.8%5
- Australia3%4
- Canada3%4
- Ukraine2.3%3
- Croatia1.5%2
- Kazakhstan1.5%2
- Other countries14%18
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 35 | 71% | 53 | 3.64 |
| 2025 | 26 | 88% | 81 | 4.28 |
| 2024 | 50 | 86% | 49 | 4.53 |
| 2023 | 31 | 68% | 88 | 4.59 |
| 2022 | 24 | 83% | 42 | 4.52 |
| 2021 | 2 | – | 16 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| latestcasinobonuses.bet | 119 | 83 | – |
| casino.ru | – | 169 | 4.7 / 5 |
| Casino Guru | 26 | 27 | – |
| AskGamblers | 2 | 27 | 4.65 / 5 |
| Tribuna | – | 23 | 5.0 / 5 |
| forum-casino.com | 21 | – | – |
Block 13
Latest complaints and reviews
The newest records about Izzi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
3.5 of 5 stars
Russia · latestcasinobonuses.bet
- Complaint
Deposit not credited
ResolvedRussia · latestcasinobonuses.bet
- Complaint
Deposit not credited
OpenRussia · forum-casino.com
- Complaint
Withdrawal refused
ResolvedRussia · latestcasinobonuses.bet
10 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from casino.ru, AskGamblers, Tribuna.
Questions about Izzi Casino
Who owns Izzi Casino?
Izzi Casino is operated by Carrer N.V. and runs under the Royal Partners affiliate programme.
Is Izzi Casino licensed?
Yes. Izzi Casino holds a licence from Curacao Gaming Control Board.
When was Izzi Casino founded?
Izzi Casino launched in 2021.
Which currencies does Izzi Casino accept?
Currencies listed for Izzi Casino: Brazilian reals, Canadian dollars, Euros, Russian rubles, US dollars, Kazakhstani tenges, Ukrainian hryvnias, Chilean pesos and 1 more. Its site is available in 6 languages: English, French, German, Portuguese and 2 more.
What welcome bonuses does Izzi Casino offer?
10 welcome offers are listed for Izzi Casino. The first on the list is “100 Free Spins at Izzi Casino”, with a 45× wagering requirement.
Which countries is Izzi Casino available in?
Izzi Casino is listed in 12 markets: Austria, Belgium, Brazil, Canada, Chile, France, Germany, Kazakhstan and 4 more.
What do players say about Izzi Casino?
Players have filed 168 complaints and written 329 reviews about Izzi Casino. Players rate Izzi Casino 4.78 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Izzi Casino?
“Withdrawal delay” – 33% of the 165 complaints about Izzi Casino with a labelled problem. Followed by “Deposit not credited” (30%) and “Withdrawal refused” (9.1%).
Do players report withdrawal problems at Izzi Casino?
Withdrawals are the topic of 71 complaints about Izzi Casino: 42% of the 168 with a topic. The most common withdrawal problem is “Withdrawal delay” (76% of them). Of the withdrawal complaints with a known outcome, 89% were resolved.
Does Izzi Casino resolve player complaints?
80% of the 154 complaints about Izzi Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Izzi Casino is 855th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Izzi Casino?
Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 83% of the rated reviews give four or five stars, and 11% give one or two.
How many complaints has Izzi Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 42 complaints about Izzi Casino. That is 35% more than in the 12 months before, when there were 31.
Where do Izzi Casino’s players come from?
The countries named most often in complaints and reviews about Izzi Casino are Russia (54%), Belarus (6%) and Germany (6%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos whose player rating is closest to that of Izzi Casino.
