Casino profile

Grand Macao Casino

Player complaints and reviews about Grand Macao Casino, plus its operator (Affactive), licences and welcome offers.

About

Grand Macao Casino belongs to the Affactive affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, French. 3 account currencies are listed: Euros, South African Rand, US dollars.

Player Intelligence

17 records

What players report about Grand Macao Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

33% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.75 / 5

AskGamblers 2.75

GEO markets

Countries stated on 29% of records

Grand Macao Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Grand Macao Casino, the way Player Intelligence PRO computes it.

Since 2014, players have posted 10 complaints and 7 reviews about Grand Macao Casino on 3 sites.

The problem players report most often is “Withdrawal refused”: 80% of the 10 complaints with a labelled problem. Next come “Account closed” (10%) and “Withdrawal delay” (10%). Complaints about “Withdrawal” make up 90% of those with a topic, against 29% across all brands.

The review sites’ own scores average 2.75 out of 5 on one site. By that score, Grand Macao Casino ranks 2,872nd of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Grand Macao Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20142015

Complaints count

Period	Value
2014	1
2015	9

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal refused80%8
Account closed10%1
Withdrawal delay10%1

Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal90%9
Account10%1

Share of complaints by category.complaints

Block 04

Complaint status

Unresolved60%6
Resolved30%3
Status we do not recognise yet10%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20142015

Reviews count

Period	Value
2014	5
2015	2

Block 06

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.13

20142015

Rating history

Period	Value
2014	3.13
2015	2

Block 07

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United States40%2
United Arab Emirates20%1
France20%1
Poland20%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2015	9	–	2	–
2014	1	–	5	–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	9	6	2.75 / 5
Casinomeister	1	–	–
latestcasinobonuses.bet	–	1	–

Block 10

Latest complaints and reviews

The newest records about Grand Macao Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewDec 23, 2014
No star rating
United Arab Emirates · latestcasinobonuses.bet
ComplaintSep 13, 2014
Withdrawal delay
Status we do not recognise yet
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

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Player ratings from AskGamblers.

Questions about Grand Macao Casino

Who owns Grand Macao Casino?

Grand Macao Casino is operated by Netad Management Casinos and runs under the Affactive affiliate programme.

Is Grand Macao Casino licensed?

Yes. Grand Macao Casino holds a licence from Curacao Gaming Control Board.

Which currencies does Grand Macao Casino accept?

Currencies listed for Grand Macao Casino: Euros, South African Rand, US dollars. Its site is available in 2 languages: English, French.

What do players say about Grand Macao Casino?

Players have filed 10 complaints and written 7 reviews about Grand Macao Casino. Players rate Grand Macao Casino 2.75 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Grand Macao Casino?

“Withdrawal refused” – 80% of the 10 complaints about Grand Macao Casino with a labelled problem. Followed by “Account closed” (10%) and “Withdrawal delay” (10%).

Do players report withdrawal problems at Grand Macao Casino?

Withdrawals are the topic of 9 complaints about Grand Macao Casino: 90% of the 10 with a topic. The most common withdrawal problem is “Withdrawal refused” (89% of them).