Casino profile
Novibet Casino
Player reviews and complaints from independent sites, alongside the facts we have recorded about Novibet Casino and its operator (Logflex MT Limited).
Profile
- Website
- novibet.com
- Established
- 2010
- Operator
- Logflex MT Limitedaffiliate programme
- Company
- Logflex MT Limited
- Licences
- Languages
- German
- English
- Spanish
- Finnish
- Greek
- Currencies
- Euros
- Chilean pesos
- New Zealand dollars
About
Novibet Casino is an online casino operating under the Logflex MT Limited affiliate programme. The site launched in 2010. It holds a licence from Malta Gaming Authority. The interface is available in 5 languages, among them German, English, Spanish, Finnish. Accounts can be held in 3 currencies — Euros, Chilean pesos, New Zealand dollars.
Markets
This brand is listed in 5 markets. Pick one to see what it offers there.
Player Intelligence
4,990 records
What players report about Novibet Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
3,912
28% resolved, of those with a known outcome
Total reviews
1,078
Across all review sites
Player rating
2.8 / 5
Trustpilot 1.7 · Reclame Aqui 3.9
GEO markets
33
Countries stated on 99% of records
AI-generated summary of player reviews
Games receive a fairly even mix of positive and negative feedback, while the website and app experience leans positive based on limited reports. However, customers frequently express concerns regarding payments, support, bonuses, and especially the verification process.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Block 02
Complaint categories
- Account41%1,592
- Bonus29%1,116
- Withdrawal19%740
- Other4.8%187
- KYC / verification2.6%102
- Technical2.1%81
- Deposit1.1%44
- Payments & refunds0.6%24
- Customer support0.3%10
- Responsible gambling0.2%8
Block 03
Complaint status
- Unresolved61%2,371
- Resolved23%912
- Open16%628
- No status published0%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, Reclame Aqui.
