ClosedThis site is no longer operating – the profile is kept for reference.
Casino profile
Player complaints and reviews about Golden Lounge Casino, plus its operator (Kindred Affiliates), licences and welcome offers.
Golden Lounge Casino belongs to the Kindred Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2008. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is available in 7 languages, including Chinese, English, German, Italian. 5 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, Japanese yen.
On the Golden Lounge Casino site for Finland, we found 2 welcome bonuses and 1 tournament.
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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37 records
What players report about Golden Lounge Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
11
63% resolved, of those with a known outcome
Total reviews
26
Across all review sites
Player rating
4.0 / 5
AskGamblers 4.0
GEO markets
0
No source states a country
Every figure below is computed from the complaints and reviews collected about Golden Lounge Casino, the way Player Intelligence PRO computes it.
Since 2008, players have posted 11 complaints and 26 reviews about Golden Lounge Casino on 2 sites.
The problem players report most often is “Withdrawal refused”: 45% of the 11 complaints with a labelled problem. Next come “Withdrawal delay” (36%) and “Bonus winnings confiscated” (9.1%). Complaints about “Withdrawal” make up 91% of those with a topic, against 29% across all brands.
The review sites’ own scores average 4.0 out of 5 on one site. By that score, Golden Lounge Casino ranks 758th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (15 reviews), “Games” (13 reviews) and “Website & app” (9 reviews). The most common criticism concerns “Website & app” (5 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Golden Lounge Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2008 | 2 |
| 2009 | 8 |
| 2010 | 1 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Golden Lounge Casino | All brands |
|---|---|---|
| Complaints resolved | – | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | 42.3 | 26.4 |
| Share of “Withdrawal” complaints | 91% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2012 | 2 |
| 2013 | 5 |
| 2014 | 9 |
| 2015 | 9 |
| 2016 | 1 |
Block 07
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 08
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2014 | 3.86 |
| 2015 | 4 |
| 2016 | 5 |
Block 09
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2016 | 0 | – | 1 | – |
| 2015 | 0 | – | 9 | – |
| 2014 | 0 | – | 9 | – |
| 2013 | 0 | – | 5 | – |
| 2012 | 0 | – | 2 | – |
| 2010 | 1 | – | 0 | – |
| 2009 | 8 | – | 0 | – |
| 2008 | 2 | – | 0 | – |
A dash means too little data for that year.
Block 10
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | – | 26 | 4.0 / 5 |
| Casinomeister | 11 | – | – |
Block 11
The newest records about Golden Lounge Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
Withdrawal delay
UnresolvedWinnings voided
ResolvedBonus winnings confiscated
Status we do not recognise yetWithdrawal refused
ResolvedWithdrawal delay
Resolved0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers.
Golden Lounge Casino is operated by 32Red Plc Casinos and runs under the Kindred Affiliates affiliate programme.
Yes. Golden Lounge Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.
Golden Lounge Casino launched in 2008. The site has since closed; its profile is kept for reference.
Currencies listed for Golden Lounge Casino: Canadian dollars, Euros, British pounds sterling, Japanese yen, US dollars. Its site is available in 7 languages: Chinese, English, German, Italian and 3 more.
We read 2 live offers for Finland on the Golden Lounge Casino site itself.
Yes. The Golden Lounge Casino site for Finland lists 1 tournament.
Players have filed 11 complaints and written 26 reviews about Golden Lounge Casino. Players rate Golden Lounge Casino 4.0 out of 5 on average on the 1 site that publishes a rating.
“Withdrawal refused” – 45% of the 11 complaints about Golden Lounge Casino with a labelled problem. Followed by “Withdrawal delay” (36%) and “Bonus winnings confiscated” (9.1%).
Withdrawals are the topic of 10 complaints about Golden Lounge Casino: 91% of the 11 with a topic. The most common withdrawal problem is “Withdrawal refused” (50% of them).
Praised most: “Bonuses”, “Games” and “Website & app”. Criticised most: “Website & app”.
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