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Casino profile

Fortunetowin Casino

Player complaints and reviews about Fortunetowin Casino, plus its operator (Fortunetowin Affiliates), licences and welcome offers.

fortunetowin.com
Capture of the Fortunetowin Casino website

About

Fortunetowin Casino belongs to the Fortunetowin Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Russian, German, French. 7 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars.

Player Intelligence

119 records

What players report about Fortunetowin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

64% resolved, of those with a known outcome

Total reviews

108

Across all review sites

Player rating

4.75 / 5

AskGamblers 4.75

GEO markets

5

Countries stated on 52% of records

Fortunetowin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Fortunetowin Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 11 complaints and 108 reviews about Fortunetowin Casino on 3 sites.

The problem players report most often is “Withdrawal delay”: 64% of the 11 complaints with a labelled problem. Next come “Deposit not credited” (18%) and “Account blocked” (9.1%). Complaints about “Withdrawal” make up 64% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 64% were resolved, against 59% across all brands. That puts Fortunetowin Casino 1,329th of 1,917 casinos with at least 10 such complaints.

Reviewers give Fortunetowin Casino 1.86 out of 5 on average over 80 rated reviews, against 3.44 across all brands. 13% of the ratings are four or five stars, and 68% are one or two. The review sites’ own scores average 4.75 out of 5 on one site. By that score, Fortunetowin Casino ranks 58th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (16 reviews), “Games” (9 reviews) and “Website & app” (8 reviews). The most common criticism concerns “Withdrawals” (38 reviews), “Customer support” (18 reviews) and “Trust & licence” (10 reviews).

The countries players state most often are Russia (94%), Austria (1.6%) and Australia (1.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Fortunetowin Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay64%7
  • Deposit not credited18%2
  • Account blocked9.1%1
  • Deposit refund9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal64%7
  • Deposit27%3
  • Account9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved64%7
  • Unresolved36%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Fortunetowin Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Fortunetowin Casino against the market
MeasureFortunetowin CasinoAll brands
Complaints resolved64%59%
Average review rating1.863.44
Complaints per 100 reviews10.226.4
Share of “Withdrawal” complaints64%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202020212022
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars10%8
  • 4 stars2.5%2
  • 3 stars20%16
  • 1 star68%54
Share of 80 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals22%16
  • Games13%9
  • Website & app11%8
  • Bonuses8.3%6
  • Deposits & payment methods6.9%5
  • Customer support6.9%5
Share of the 72 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals53%38
  • Customer support25%18
  • Trust & licence14%10
  • Bonuses5.6%4
  • Games5.6%4
  • Deposits & payment methods4.2%3
Share of the 72 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202020212022
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia94%58
  • Austria1.6%1
  • Australia1.6%1
  • Finland1.6%1
  • New Zealand1.6%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20220–2–
20210–5–
20201164%1011.58

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet499–
AskGamblers484.75 / 5
Casino Guru31–

Block 13

Latest complaints and reviews

The newest records about Fortunetowin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Fortunetowin Casino

Who owns Fortunetowin Casino?

Fortunetowin Casino is operated by DAMA N.V. Casinos and runs under the Fortunetowin Affiliates affiliate programme.

Is Fortunetowin Casino licensed?

Yes. Fortunetowin Casino holds a licence from Curacao Gaming Control Board.

When was Fortunetowin Casino founded?

Fortunetowin Casino launched in 2020. The site has since closed; its profile is kept for reference.

Which currencies does Fortunetowin Casino accept?

Currencies listed for Fortunetowin Casino: Euros, US dollars, Australian dollars, Canadian dollars, Russian rubles, Bitcoin, Litecoin. Its site is available in 7 languages: English, Russian, German, French and 3 more.

What do players say about Fortunetowin Casino?

Players have filed 11 complaints and written 108 reviews about Fortunetowin Casino. Players rate Fortunetowin Casino 4.75 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Fortunetowin Casino?

“Withdrawal delay” – 64% of the 11 complaints about Fortunetowin Casino with a labelled problem. Followed by “Deposit not credited” (18%) and “Account blocked” (9.1%).

Do players report withdrawal problems at Fortunetowin Casino?

Withdrawals are the topic of 7 complaints about Fortunetowin Casino: 64% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).

Does Fortunetowin Casino resolve player complaints?

64% of the 11 complaints about Fortunetowin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Fortunetowin Casino is 1,329th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Fortunetowin Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 13% of the rated reviews give four or five stars, and 68% give one or two.

Where do Fortunetowin Casino’s players come from?

The countries named most often in complaints and reviews about Fortunetowin Casino are Russia (94%), Austria (1.6%) and Australia (1.6%).