igamingcpo.com

Casino profile

EU9 Casino

Player complaints and reviews about EU9 Casino, plus its licences and welcome offers.

eu9.asia
eu9.asia
Capture of the EU9 Casino website

Profile

Website
eu9.asia
Established
2020
Company
Unknown
Licences
Unknown
Languages
  • English
  • Chinese
  • Indonesian
  • Thai
  • Vietnamese
Currencies
  • US dollars
  • Indonesian rupiahs
  • Malaysian ringgits
  • Singapore dollars
  • Thai baht
  • Vietnamese dong

About

The EU9 Casino site launched in 2020. The interface is available in 5 languages, including English, Chinese, Indonesian, Thai. 6 account currencies are listed, including US dollars, Indonesian rupiahs, Malaysian ringgits, Singapore dollars. We list 4 welcome offers.

EU9 Casino is listed in 5 markets, among them Vietnam, Thailand, Malaysia and Indonesia.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

44 records

What players report about EU9 Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

3

33% resolved, of those with a known outcome

Total reviews

41

Across all review sites

Player rating

3.45 / 5

Trustpilot 2.3 · Tribuna 4.6

GEO markets

8

Countries stated on 68% of records

EU9 Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about EU9 Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 3 complaints and 41 reviews about EU9 Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 20 reviews. Reviews are down 5% on the 12 months before (21). The average review rating fell from 2.86 to 1.95 out of 5 year on year.

Reviewers give EU9 Casino 2.41 out of 5 on average over 41 rated reviews, against 3.44 across all brands. 24% of the ratings are four or five stars, and 63% are one or two. The review sites’ own scores average 3.45 out of 5 across 2 sites. By that score, EU9 Casino ranks 1,690th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (5 reviews). The most common criticism concerns “Withdrawals” (14 reviews), “Account” (5 reviews) and “Trust & licence” (5 reviews).

The countries players state most often are Malaysia (67%), Singapore (6.7%) and Thailand (6.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about EU9 Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202220232024
Complaints count

Block 02

Complaint categories

  • Account33%1
  • Deposit33%1
  • Technical33%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved67%2
  • Resolved33%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars22%9
  • 4 stars2.4%1
  • 3 stars12%5
  • 2 stars22%9
  • 1 star41%17
Share of 41 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals15%5
  • Bonuses12%4
  • Customer support12%4
  • Deposits & payment methods9.1%3
  • Games9.1%3
  • Trust & licence9.1%3
Share of the 33 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals42%14
  • Account15%5
  • Trust & licence15%5
  • Bonuses12%4
  • Customer support12%4
  • Fairness & RTP9.1%3
Share of the 33 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Malaysia67%20
  • Singapore6.7%2
  • Thailand6.7%2
  • Ukraine6.7%2
  • Estonia3.3%1
  • Indonesia3.3%1
  • Cambodia3.3%1
  • South Korea3.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–18–
20250–232.7
20241–0–
20222–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–272.3 / 5
Tribuna–144.6 / 5
Casino Guru3––

Block 11

Latest complaints and reviews

The newest records about EU9 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Indonesia · Trustpilot

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Deposit not credited

    Unresolved

    Malaysia · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Ukraine · Casino Guru

  • Complaint

    Site or app problems

    Resolved

    Ukraine · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about EU9 Casino

When was EU9 Casino founded?

EU9 Casino launched in 2020.

Which currencies does EU9 Casino accept?

Currencies listed for EU9 Casino: US dollars, Indonesian rupiahs, Malaysian ringgits, Singapore dollars, Thai baht, Vietnamese dong. Its site is available in 5 languages: English, Chinese, Indonesian, Thai and 1 more.

What welcome bonuses does EU9 Casino offer?

4 welcome offers are listed for EU9 Casino. The first on the list is “299% up to 2,990 $”, with a 50× wagering requirement.

Which countries is EU9 Casino available in?

EU9 Casino is listed in 5 markets: Indonesia, Malaysia, Singapore, Thailand, Vietnam.

What do players say about EU9 Casino?

Players have filed 3 complaints and written 41 reviews about EU9 Casino. Players rate EU9 Casino 3.45 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about EU9 Casino?

Praised most: “Withdrawals”. Criticised most: “Withdrawals”, “Account” and “Trust & licence”. 24% of the rated reviews give four or five stars, and 63% give one or two.

Where do EU9 Casino’s players come from?

The countries named most often in complaints and reviews about EU9 Casino are Malaysia (67%), Singapore (6.7%) and Thailand (6.7%).

Similar casinos

Casinos that share a market, a licence or an operator with EU9 Casino, and ones players rate about the same.