CrystalCasino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about CrystalCasino, the way Player Intelligence PRO computes it.
Since 2014, players have posted 19 complaints and 73 reviews about CrystalCasino on 2 sites.
The problem players report most often is “Withdrawal delay”: 94% of the 18 complaints with a labelled problem. Next comes “Documents rejected or requested again” (5.6%). Complaints about “Withdrawal” make up 89% of those with a topic, against 29% across all brands.
Of the 19 complaints with a known outcome, 47% were resolved, against 59% across all brands. That puts CrystalCasino 1,632nd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 47%.
Reviewers give CrystalCasino 2.79 out of 5 on average over 68 rated reviews, against 3.44 across all brands. 5.9% of the ratings are four or five stars, and 13% are one or two. The review sites’ own scores average 2.85 out of 5 on one site. By that score, CrystalCasino ranks 2,724th of 4,287 rated casinos. Reviewers most often praise “Bonuses” (6 reviews). The most common criticism concerns “Withdrawals” (10 reviews), “Customer support” (8 reviews) and “Trust & licence” (6 reviews).
The countries players state most often are United Arab Emirates (96%) and Russia (4%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,908 brands Player Intelligence tracks.
