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Casino profile

Crashino Casino

Player complaints and reviews about Crashino Casino, plus its operator (Crashino Affiliates), licences and welcome offers.

crashino.com
crashino.com
Capture of the Crashino Casino website

Profile

Website
crashino.com
Established
2022
Operator
Crashino Affiliatesaffiliate programme
Company
Igloo Ventures SRL
Licences
Languages
  • English
  • German
  • Spanish
  • French
  • Portuguese
  • Norwegian
Currencies
  • Euros
  • US dollars
  • Bitcoin
  • Bitcoin Cash
  • Dogecoin
  • Binance Coin
  • Litecoin
  • TRON
  • Tether
  • Ethereum
  • Ripple
  • ADA

About

Crashino Casino belongs to the Crashino Affiliates affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 6 languages, including English, German, Spanish, French. 12 account currencies are listed, including Euros, US dollars, Bitcoin, Bitcoin Cash. We list 3 welcome offers.

Crashino Casino is listed in 6 markets, among them Germany, France, Belgium and Spain. On the Crashino Casino site for Portugal, we found 7 promotions, 20 tournaments and a loyalty programme with 4 tiers.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

20 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    WEEKLY CASHBACK

    WEEKLY CASHBACK Bad week? We've got you. Get cashback regularly and bounce back stronger.

  2. 2

    VIP-APPROVED RELOADS

    VIP-APPROVED RELOADS Handpicked. Player-tested. VIP-approved. If it's here, it's worth clicking.

  3. 3

    DEDICATED VIP MANAGER

    DEDICATED VIP MANAGER Got questions? Ideas? Big plans? Your VIP Manager is basically your casino sidekick.

  4. 4

    EXCLUSIVE TOURNAMENTS & REWARDS

    EXCLUSIVE TOURNAMENTS & REWARDS Bigger battles. Better prizes. Jump into VIP-only tournaments and grab rewards that shine a little extra.

Player Intelligence

279 records

What players report about Crashino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

35

66% resolved, of those with a known outcome

Total reviews

244

Across all review sites

Player rating

4.03 / 5

Trustpilot 3.6 · AskGamblers 4.45

GEO markets

59

Countries stated on 82% of records

Crashino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Crashino Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 35 complaints and 244 reviews about Crashino Casino on 4 sites. In the 12 months to November 5, 2026, they filed 9 complaints and posted 49 reviews. Reviews are down 36% on the 12 months before (77). The average review rating fell from 3.45 to 3.41 out of 5 year on year.

The problem players report most often is “Account closed”: 30% of the 30 complaints with a labelled problem. Next come “Withdrawal delay” (23%) and “Documents rejected or requested again” (10%). Complaints about “Withdrawal” make up 40% of those with a topic, against 29% across all brands.

Of the 35 complaints with a known outcome, 66% were resolved, against 59% across all brands. That puts Crashino Casino 1,293rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 86%.

Reviewers give Crashino Casino 3.65 out of 5 on average over 238 rated reviews, against 3.44 across all brands. 66% of the ratings are four or five stars, and 24% are one or two. The review sites’ own scores average 4.03 out of 5 across 2 sites. By that score, Crashino Casino ranks 741st of 4,286 rated casinos. Reviewers most often praise “Games” (94 reviews), “Withdrawals” (74 reviews) and “Website & app” (58 reviews). The most common criticism concerns “Withdrawals” (45 reviews), “Customer support” (33 reviews) and “Trust & licence” (32 reviews).

The countries players state most often are United States (24%), United Kingdom (9.6%) and Canada (7.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Crashino Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the diverse gaming environment and the broad selection of games, including slots and live dealer options. The intuitive interface and prompt customer support are also frequently commended.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed30%9
  • Withdrawal delay23%7
  • Documents rejected or requested again10%3
  • Self-exclusion6.7%2
  • Withdrawal limits6.7%2
  • Withdrawal refused6.7%2
  • Account blocked3.3%1
  • Account not closed on request3.3%1
  • Other problems10%3
Share of the 30 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%14
  • Account37%13
  • KYC / verification8.6%3
  • Responsible gambling5.7%2
  • Bonus2.9%1
  • Payments & refunds2.9%1
  • Technical2.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved66%23
  • Unresolved34%12
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Crashino Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Crashino Casino against the market
MeasureCrashino CasinoAll brands
Complaints resolved66%59%
Average review rating3.653.44
Complaints per 100 reviews14.326.4
Share of “Withdrawal” complaints40%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars47%113
  • 4 stars18%43
  • 3 stars11%26
  • 2 stars2.5%6
  • 1 star21%50
Share of 238 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games44%94
  • Withdrawals34%74
  • Website & app27%58
  • Bonuses26%56
  • Deposits & payment methods24%51
  • Customer support17%37
Share of the 215 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals21%45
  • Customer support15%33
  • Trust & licence15%32
  • Bonuses12%26
  • Website & app7%15
  • KYC / verification6.5%14
Share of the 215 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States24%55
  • United Kingdom9.6%22
  • Canada7.4%17
  • Germany5.7%13
  • Netherlands3.5%8
  • Poland2.6%6
  • Russia2.6%6
  • Sweden2.6%6
  • Switzerland2.2%5
  • Finland2.2%5
  • Other countries38%86
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20267–433.3
20251040%813.64
20249–974.09
20238–21–
20221–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1913.6 / 5
AskGamblers9374.45 / 5
Casino Guru2415–
latestcasinobonuses.bet21–

Block 13

Latest complaints and reviews

The newest records about Crashino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    United States · Trustpilot

  • Complaint

    Account closed

    Resolved

    Romania · AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    Moldova · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Crashino Casino

Who owns Crashino Casino?

Crashino Casino is operated by Igloo Ventures SRL and runs under the Crashino Affiliates affiliate programme.

Is Crashino Casino licensed?

Yes. Crashino Casino holds a licence from Anjouan Gaming Board.

When was Crashino Casino founded?

Crashino Casino launched in 2022.

Which currencies does Crashino Casino accept?

Currencies listed for Crashino Casino: Euros, US dollars, Bitcoin, Bitcoin Cash, Dogecoin, Binance Coin, Litecoin, TRON and 4 more. Its site is available in 6 languages: English, German, Spanish, French and 2 more.

What welcome bonuses does Crashino Casino offer?

3 welcome offers are listed for Crashino Casino. The first on the list is “100% up to $1000 + 400 Free Spins, Welcome Package at Crashino Casino”, with a 35× wagering requirement.

Which countries is Crashino Casino available in?

Crashino Casino is listed in 6 markets: Belgium, France, Germany, Portugal, Russia, Spain.

What bonuses and promotions does Crashino Casino run in Portugal?

We read 7 live offers for Portugal on the Crashino Casino site itself.

Does Crashino Casino run tournaments and a loyalty programme in Portugal?

Yes. The Crashino Casino site for Portugal lists 20 tournaments. Its loyalty programme for Portugal has 4 tiers.

What do players say about Crashino Casino?

Players have filed 35 complaints and written 244 reviews about Crashino Casino. Players rate Crashino Casino 4.03 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Crashino Casino?

“Account closed” – 30% of the 30 complaints about Crashino Casino with a labelled problem. Followed by “Withdrawal delay” (23%) and “Documents rejected or requested again” (10%).

Do players report withdrawal problems at Crashino Casino?

Withdrawals are the topic of 14 complaints about Crashino Casino: 40% of the 35 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them). Of the withdrawal complaints with a known outcome, 86% were resolved.

Does Crashino Casino resolve player complaints?

66% of the 35 complaints about Crashino Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Crashino Casino is 1,293rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Crashino Casino?

Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 66% of the rated reviews give four or five stars, and 24% give one or two.

How many complaints has Crashino Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 9 complaints about Crashino Casino.

Where do Crashino Casino’s players come from?

The countries named most often in complaints and reviews about Crashino Casino are United States (24%), United Kingdom (9.6%) and Canada (7.4%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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