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Casino profile

Cosmobet Casino in United Kingdom

Player complaints and reviews about Cosmobet Casino, plus its operator (Cosmobet Partners), licences and welcome offers.

cosmobet.com
cosmobet.com
Capture of the Cosmobet Casino website

Profile

Website
cosmobet.com
Established
2023
Operator
Cosmobet Partnersaffiliate programme
Company
Santeda International B.V.
Licences
Languages
  • English
  • French
  • Portuguese
  • German
  • Spanish
  • Swedish
  • Finnish
  • Italian
  • Norwegian
  • Turkish
Currencies
  • Australian dollars
  • Brazilian reals
  • Canadian dollars
  • Euros
  • British pounds sterling
  • US dollars

About

On the Cosmobet Casino site for United Kingdom, we found 2 tournaments.

Cosmobet Casino belongs to the Cosmobet Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, French, Portuguese, German. 6 account currencies are listed, including Australian dollars, Brazilian reals, Canadian dollars, Euros. We list 8 welcome offers.

Licensee

The company that holds the Curaçao licence for Cosmobet Casino, as the licence register names it.

Legal name
Santeda International B.V.
Curaçao licence reference
OGL/2024/1798/1048
Registration number (Curaçao Chamber of Commerce)
151296

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. Usernamerequired
  2. Passwordrequired

Player complaints and reviews in United Kingdom

331 records

331 of the 517 records about Cosmobet Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

27

93% resolved, of those with a known outcome

Total reviews

304

Across all review sites

Player rating

2.81 / 5

304 ratings by these players

Share of all records

64%

of 517 about Cosmobet Casino

What players in United Kingdom say about Cosmobet Casino

Players in United Kingdom have filed 27 complaints and written 304 reviews about Cosmobet Casino. That is 64% of the 517 records about it from every market. Complaints make up 8.2% of their records, against 14% across all markets. Their reviews rate it 2.81 out of 5 on average (304 ratings), against 2.88 across all markets. 52% of their rated reviews give one or two stars; across all markets the share is 50%.

The most common problem in their complaints is “Self-exclusion”: 26% of 27 complaints with a labelled problem (18% across all markets). 93% of their 27 complaints with a known outcome were resolved, against 84% across all markets. In the last 12 months: 6 complaints and 100 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Cosmobet Casino in United Kingdom, or compare the market with another one.

What the assistant can do
United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records8.2%14%
Resolved, of complaints with a known outcome93%84%
Average review rating, out of 52.812.88
Reviews rated 1–2 stars52%50%
Self-exclusion, of labelled complaints26%18%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion26%7
  • Documents rejected or requested again15%4
  • Withdrawal delay11%3
  • Winnings voided11%3
  • Deposit refund7.4%2
  • Verification delay7.4%2
  • Withdrawal limits7.4%2
  • Account not closed on request3.7%1
  • Other problems11%3
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal30%8
  • Responsible gambling26%7
  • KYC / verification22%6
  • Deposit11%3
  • Account3.7%1
  • Bonus3.7%1
  • Payments & refunds3.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%25
  • Unresolved7.4%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars38%115
  • 4 stars7.2%22
  • 3 stars2.6%8
  • 2 stars3%9
  • 1 star49%150
Share of 304 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals33%90
  • Games21%59
  • Customer support19%52
  • KYC / verification14%38
  • Bonuses11%29
  • Website & app8.7%24
Share of the 275 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals21%57
  • Trust & licence17%48
  • Customer support17%46
  • Fairness & RTP15%42
  • Bonuses12%32
  • KYC / verification9.8%27
Share of the 275 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–792.94
20257–1232.76
20241493%1012.8
20231–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–296–
Casino Guru278–

Block 11

Latest complaints and reviews

The newest records about Cosmobet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Self-exclusion

    Unresolved

    United Kingdom · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    United Kingdom · Casino Guru

8 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Cosmobet Casino in United Kingdom

Does Cosmobet Casino run tournaments in United Kingdom?

Yes. The Cosmobet Casino site for United Kingdom lists 2 tournaments.

How many complaints and reviews about Cosmobet Casino come from players in United Kingdom?

331 of the 517 complaints and reviews about Cosmobet Casino come from players in United Kingdom. Across all its markets, 74 complaints have a known outcome, and 84% of them were resolved.

Who owns Cosmobet Casino?

Cosmobet Casino is operated by Santeda International B.V. and runs under the Cosmobet Partners affiliate programme.

Is Cosmobet Casino licensed?

Yes. Cosmobet Casino holds a licence from Curacao Gaming Control Board.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Cosmobet Casino, and ones players rate about the same.