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Casino profile

Cosmik Casino

Player complaints and reviews about Cosmik Casino, plus its operator (AffPower), licences and welcome offers.

cosmikcasino.com
Capture of the Cosmik Casino website

About

Cosmik Casino belongs to the AffPower affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2011. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, German, Italian, Spanish. One account currency is listed: Euros.

Player Intelligence

53 records

What players report about Cosmik Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

28

82% resolved, of those with a known outcome

Total reviews

25

Across all review sites

Player rating

2.4 / 5

AskGamblers 2.4

GEO markets

3

Countries stated on 17% of records

Cosmik Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cosmik Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 28 complaints and 25 reviews about Cosmik Casino on 3 sites.

The problem players report most often is “Withdrawal delay”: 48% of the 27 complaints with a labelled problem. Next come “Bonus winnings confiscated” (22%) and “Withdrawal refused” (19%). Complaints about “Withdrawal” make up 68% of those with a topic, against 29% across all brands.

Of the 28 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Cosmik Casino 734th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 84%.

The review sites’ own scores average 2.4 out of 5 on one site. By that score, Cosmik Casino ranks 3,273rd of 4,286 rated casinos. Reviewers most often praise “Bonuses” (14 reviews), “Games” (10 reviews) and “Customer support” (10 reviews). The most common criticism concerns “Website & app” (6 reviews), “Customer support” (6 reviews) and “Withdrawals” (5 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Cosmik Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201420152016
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay48%13
  • Bonus winnings confiscated22%6
  • Withdrawal refused19%5
  • Missing funds3.7%1
  • Refund3.7%1
  • Winnings voided3.7%1
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal68%19
  • Bonus21%6
  • Payments & refunds11%3
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%23
  • Unresolved18%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Cosmik Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Cosmik Casino against the market
MeasureCosmik CasinoAll brands
Complaints resolved82%59%
Average review rating–3.44
Complaints per 100 reviews11226.4
Share of “Withdrawal” complaints68%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017
Reviews count

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses58%14
  • Games42%10
  • Customer support42%10
  • Website & app29%7
  • Deposits & payment methods8.3%2
  • Fairness & RTP8.3%2
Share of the 24 reviews that name at least one aspect.reviews

Criticised

  • Website & app25%6
  • Customer support25%6
  • Withdrawals21%5
  • Bonuses17%4
  • Games17%4
  • KYC / verification4.2%1
Share of the 24 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2014201520162017
Rating history

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom67%6
  • Russia22%2
  • France11%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20170–1–
20161–2–
20151984%6–
20147–13–
20130–3–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers27222.4 / 5
latestcasinobonuses.bet–3–
CasinoReviews1––

Block 12

Latest complaints and reviews

The newest records about Cosmik Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Cosmik Casino

Who owns Cosmik Casino?

Cosmik Casino is operated by Conan Gaming Limited Casinos and runs under the AffPower affiliate programme.

Is Cosmik Casino licensed?

Yes. Cosmik Casino holds a licence from Malta Gaming Authority.

When was Cosmik Casino founded?

Cosmik Casino launched in 2011. The site has since closed; its profile is kept for reference.

Which currencies does Cosmik Casino accept?

The one currency listed for Cosmik Casino is Euros. Its site is available in 6 languages: English, German, Italian, Spanish and 2 more.

What do players say about Cosmik Casino?

Players have filed 28 complaints and written 25 reviews about Cosmik Casino. Players rate Cosmik Casino 2.4 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Cosmik Casino?

“Withdrawal delay” – 48% of the 27 complaints about Cosmik Casino with a labelled problem. Followed by “Bonus winnings confiscated” (22%) and “Withdrawal refused” (19%).

Do players report withdrawal problems at Cosmik Casino?

Withdrawals are the topic of 19 complaints about Cosmik Casino: 68% of the 28 with a topic. The most common withdrawal problem is “Withdrawal delay” (68% of them). Of the withdrawal complaints with a known outcome, 84% were resolved.

Does Cosmik Casino resolve player complaints?

82% of the 28 complaints about Cosmik Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Cosmik Casino is 734th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Cosmik Casino?

Praised most: “Bonuses”, “Games” and “Customer support”. Criticised most: “Website & app”, “Customer support” and “Withdrawals”.