200% up to €2,000 and 50 extra spins
- Bonus
- 200%
- Max bonus
- €2,000
- Free spins
- 50
- Min deposit
- €15
- Wagering
- 60x bonus
Wagering applies to the bonus amount.
Casino profile
Cazino Stars Casino
Player complaints and reviews about Cazino Stars Casino, plus its licences and welcome offers.
cazinostars.com
Profile
- Website
- cazinostars.com
- Established
- 2023
- Company
- Unknown
- Licences
- Unknown
- Languages
- English
- French
- German
- Italian
- Spanish
- Currencies
- Euros
- US dollars
- Canadian dollars
About
The Cazino Stars Casino site launched in 2023. The interface is available in 5 languages, including English, French, German, Italian. 3 account currencies are listed: Euros, US dollars, Canadian dollars. We list 2 welcome offers.
Cazino Stars Casino is listed in 6 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 6 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €1,000 and 50 extra spins
- Bonus
- 100%
- Max bonus
- €1,000
- Free spins
- 50
- Min deposit
- €15
- Wagering
- 60x bonus
Wagering applies to the bonus amount.
Player Intelligence
34 records
What players report about Cazino Stars Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
14
86% resolved, of those with a known outcome
Total reviews
20
Across all review sites
Player rating
3.4 / 5
Trustpilot 3.4
GEO markets
11
Countries stated on 100% of records
Cazino Stars Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Cazino Stars Casino, the way Player Intelligence PRO computes it.
Since 2023, players have posted 14 complaints and 20 reviews about Cazino Stars Casino on 2 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 4 reviews.
The problem players report most often is “Withdrawal delay”: 57% of the 14 complaints with a labelled problem. Next come “Account not closed on request” (29%) and “Account blocked” (7.1%). Complaints about “Withdrawal” make up 64% of those with a topic, against 29% across all brands.
Of the 14 complaints with a known outcome, 86% were resolved, against 59% across all brands. That puts Cazino Stars Casino 572nd of 1,917 casinos with at least 10 such complaints.
Reviewers give Cazino Stars Casino 2.7 out of 5 on average over 20 rated reviews, against 3.44 across all brands. 45% of the ratings are four or five stars, and 55% are one or two. The review sites’ own scores average 3.4 out of 5 on one site. By that score, Cazino Stars Casino ranks 1,737th of 4,286 rated casinos. Reviewers most often praise “Games” (8 reviews), “Customer support” (7 reviews) and “Bonuses” (6 reviews). The most common criticism concerns “Customer support” (9 reviews) and “Withdrawals” (6 reviews).
The countries players state most often are Italy (29%), Germany (21%) and Netherlands (12%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Cazino Stars Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
10
2023202420252026
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 10 |
| 2025 | 2 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay57%8
- Account not closed on request29%4
- Account blocked7.1%1
- Withdrawal limits7.1%1
Block 03
Complaint categories
- Withdrawal64%9
- Account36%5
Block 04
Complaint status
- Resolved86%12
- Unresolved14%2
Block 05
Cazino Stars Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Cazino Stars Casino | All brands |
|---|---|---|
| Complaints resolved | 86% | 59% |
| Average review rating | 2.7 | 3.44 |
| Complaints per 100 reviews | 70 | 26.4 |
| Share of “Withdrawal” complaints | 64% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
9
2023202420252026
| Period | Value |
|---|---|
| 2023 | 2 |
| 2024 | 9 |
| 2025 | 5 |
| 2026 | 4 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars35%7
- 4 stars10%2
- 1 star55%11
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games40%8
- Customer support35%7
- Bonuses30%6
- Withdrawals25%5
- Website & app10%2
- Trust & licence5%1
Criticised
- Customer support45%9
- Withdrawals30%6
- Trust & licence20%4
- Fairness & RTP15%3
- Responsible gambling10%2
- Bonuses5%1
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
2.78
3.2
2.75
2023202420252026
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 2.78 |
| 2025 | 3.2 |
| 2026 | 2.75 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Italy29%10
- Germany21%7
- Netherlands12%4
- France8.8%3
- United Kingdom8.8%3
- Spain5.9%2
- Canada2.9%1
- Switzerland2.9%1
- Lithuania2.9%1
- New Caledonia2.9%1
- Other countries2.9%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 4 | – |
| 2025 | 2 | – | 5 | – |
| 2024 | 10 | 90% | 9 | – |
| 2023 | 1 | – | 2 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 14 | 8 | – |
| Trustpilot | – | 12 | 3.4 / 5 |
Block 13
Latest complaints and reviews
The newest records about Cazino Stars Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Netherlands · Trustpilot
- Review
4.0 of 5 stars
Lithuania · Trustpilot
- Complaint
Withdrawal delay
ResolvedItaly · Casino Guru
- Complaint
Account not closed on request
ResolvedItaly · Casino Guru
- Complaint
Account not closed on request
ResolvedItaly · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about Cazino Stars Casino
When was Cazino Stars Casino founded?
Cazino Stars Casino launched in 2023.
Which currencies does Cazino Stars Casino accept?
Currencies listed for Cazino Stars Casino: Euros, US dollars, Canadian dollars. Its site is available in 5 languages: English, French, German, Italian and 1 more.
What welcome bonuses does Cazino Stars Casino offer?
2 welcome offers are listed for Cazino Stars Casino. The first on the list is “200% up to €2,000 and 50 extra spins”, with a 60× wagering requirement.
Which countries is Cazino Stars Casino available in?
Cazino Stars Casino is listed in 6 markets: Belgium, Canada, France, Germany, Italy, Spain.
What do players say about Cazino Stars Casino?
Players have filed 14 complaints and written 20 reviews about Cazino Stars Casino. Players rate Cazino Stars Casino 3.4 out of 5 on average on the 1 site that publishes a rating.
What do players complain about most at Cazino Stars Casino?
“Withdrawal delay” – 57% of the 14 complaints about Cazino Stars Casino with a labelled problem. Followed by “Account not closed on request” (29%) and “Account blocked” (7.1%).
Do players report withdrawal problems at Cazino Stars Casino?
Withdrawals are the topic of 9 complaints about Cazino Stars Casino: 64% of the 14 with a topic. The most common withdrawal problem is “Withdrawal delay” (89% of them).
Does Cazino Stars Casino resolve player complaints?
86% of the 14 complaints about Cazino Stars Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Cazino Stars Casino is 572nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Cazino Stars Casino?
Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Customer support” and “Withdrawals”. 45% of the rated reviews give four or five stars, and 55% give one or two.
How many complaints has Cazino Stars Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 1 complaint about Cazino Stars Casino.
Where do Cazino Stars Casino’s players come from?
The countries named most often in complaints and reviews about Cazino Stars Casino are Italy (29%), Germany (21%) and Netherlands (12%).
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