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Casino profile

CasinOK in United Kingdom

Player complaints and reviews about CasinOK, plus its operator (Casinok Affiliates), licences and welcome offers.

casinok.com
Capture of the CasinOK website

About

On the CasinOK site for United Kingdom, we found a loyalty programme with 8 tiers. The registration form for United Kingdom has 5 fields: username, e-mail, phone, password and promo code.

CasinOK belongs to the Casinok Affiliates affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 13 languages, including English, Turkish, Russian, Spanish. 18 account currencies are listed, including Euros, US dollars, British pounds sterling, Canadian dollars. We list 9 welcome offers.

Licensee

The company that holds the Curaçao licence for CasinOK, as the licence register names it.

Legal name
Ryker B.V.
Curaçao licence reference
OGL/2024/1800/1049
Registration number (Curaçao Chamber of Commerce)
154186
Incorporated
2020

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Junior Dealer

    Junior Dealer 20 - 250 Points 300 Free Spins ($0.10 per spin) 10% Rakeback

  2. 2

    Senior Dealer

    Senior Dealer 250 - 2 500 Points 500 Free Spins ($0.10 per spin) 10% Rakeback

  3. 3

    Pit Boss

    Pit Boss 2 500 - 5 000 Points 1,000 Free Spins ($0.10 per spin) $1,000 Free Bet in Sports 10% Rakeback

  4. 4

    Marketing Manager

    Marketing Manager 5 000 - 10 000 Points 1,000 Free Spins ($0.10 per spin) $2,000 Free Bet in Sports 10% Rakeback Dedicated VIP Manager

  5. 5

    Sports Manager

    Sports Manager 10 000 - 20 000 Points 500 Free Spins ($1.00 per spin) $2,000 Free Bet in Sports 11% Rakeback Dedicated VIP Manager Mystery Prize - Gold Package

  6. 6

    Casino Manager

    Casino Manager 20 000 - 40 000 Points 1,000 Free Spins ($1.00 per spin) $2,000 Free Bet in Sports 12% Rakeback Dedicated VIP Manager Mystery Prize - Gold Package

  7. 7

    VIP Manager

    VIP Manager 40 000 - 100 000 Points 5,000 Free Spins ($1.00 per spin) $2,000 Free Bet in Sports 13% Rakeback Dedicated VIP Manager Mystery Prize - Gold Package

  8. 8

    CEO

    CEO 100 000 - 500 000 Points 5,000 Free Spins ($1.00 per spin) $ 5,000 Free Bet in Sports 14% Rakeback Dedicated VIP Manager Mystery Prize - Platinum Package

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Username
  2. E-mail
  3. Phone
  4. Password
  5. Promo code

Sign in

  1. Username
  2. Password

Player complaints and reviews in United Kingdom

31 records

31 of the 204 records about CasinOK come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

29

Across all review sites

Player rating

3.34 / 5

29 ratings by these players

Share of all records

15%

of 204 about CasinOK

What players in United Kingdom say about CasinOK

Players in United Kingdom have filed 2 complaints and written 29 reviews about CasinOK. That is 15% of the 204 records about it from every market. Complaints make up 6.5% of their records, against 7.4% across all markets. Their reviews rate it 3.34 out of 5 on average (29 ratings), against 3.59 across all markets. 41% of their rated reviews give one or two stars; across all markets the share is 29%.

In the last 12 months: 2 complaints and 25 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about CasinOK in United Kingdom, or compare the market with another one.

United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records6.5%7.4%
Average review rating, out of 53.343.59
Reviews rated 1–2 stars41%29%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars59%17
  • 1 star41%12
Share of 29 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals36%10
  • Games25%7
  • Bonuses21%6
  • Customer support21%6
  • Website & app18%5
  • VIP & loyalty14%4
Share of the 28 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence25%7
  • Bonuses21%6
  • Customer support21%6
  • Withdrawals14%4
  • Account11%3
  • Fairness & RTP7.1%2
Share of the 28 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–243.17
20250–5–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–24–
Casino Guru25–

Block 08

Latest complaints and reviews

The newest records about CasinOK as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Deposit not credited

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal limits

    Resolved

    United Kingdom · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about CasinOK in United Kingdom

Does CasinOK have a loyalty programme in United Kingdom?

Yes. Its loyalty programme for United Kingdom has 8 tiers.

What does CasinOK ask for at registration in United Kingdom?

The CasinOK registration form for United Kingdom has 5 fields: username, e-mail, phone, password, promo code.

How many complaints and reviews about CasinOK come from players in United Kingdom?

31 of the 204 complaints and reviews about CasinOK come from players in United Kingdom. Across all its markets, 14 complaints have a known outcome, and 100% of them were resolved.

Who owns CasinOK?

CasinOK is operated by Ryker B.V. and runs under the Casinok Affiliates affiliate programme.