Casino Plex complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Casino Plex, the way Player Intelligence PRO computes it.
Since 2013, players have posted 46 complaints and 33 reviews about Casino Plex on 4 sites.
The problem players report most often is “Withdrawal delay”: 84% of the 43 complaints with a labelled problem. Next come “Bonus winnings confiscated” (2.3%) and “Documents rejected or requested again” (2.3%). Complaints about “Withdrawal” make up 85% of those with a topic, against 29% across all brands.
Of the 45 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts Casino Plex 242nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.
Reviewers give Casino Plex 2.38 out of 5 on average over 25 rated reviews, against 3.44 across all brands. 40% of the ratings are four or five stars, and 44% are one or two. The review sites’ own scores average 2.5 out of 5 on one site. By that score, Casino Plex ranks 3,148th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (16 reviews), “Games” (14 reviews) and “Customer support” (10 reviews). The most common criticism concerns “Bonuses” (9 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
