250% up to €2,000
- Bonus
- 250%
- Max bonus
- €2,000
- Min deposit
- €25
- Wagering
- 50x bonus
Wagering applies to the bonus amount.
Casino profile
Casino Hermes
Player complaints and reviews about Casino Hermes, plus its operator (Hermes Affiliates), licences and welcome offers.
casinohermes.com
Profile
- Website
- casinohermes.com
- Established
- 2015
- Operator
- Hermes Affiliatesaffiliate programme
- Company
- Unknown
- Licences
- Languages
- English
- French
- Italian
- Currencies
- Australian dollars
- Euros
- US dollars
About
Casino Hermes belongs to the Hermes Affiliates affiliate programme. The site launched in 2015. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, French, Italian. 3 account currencies are listed: Australian dollars, Euros, US dollars. We list 2 welcome offers.
Casino Hermes is listed in 4 markets: France, Belgium, Australia and Italy. On the Casino Hermes site for Australia, we found 10 promotions. The registration form for Australia has 6 fields: first name, last name, phone, e-mail, password and currency.
Markets
This brand is listed in 4 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
50% up to €500
- Bonus
- 50%
- Max bonus
- €500
- Min deposit
- €25
- Wagering
- No wagering needed
Promotions
10 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Welcome Bonus 250% – Code: WELCOMEBONUS250
Exclusive new players offer: 250% bonus on your first 3 deposits Code: WELCOMEBONUS250
Welcome Cash 50% – Code: WELCOMECASH50
Top up your account and receive real cash instantly. No wagering requirement. Withdrawable at any time. Code: WELCOMECASH50
MONDAY START – Code: CANDYBONUS
Enjoy an exclusive offer on Candy Blitz and give your gaming sessions a real boost. Up to 190% Bonus + 20 Free Spins Code: CANDYBONUS
TROPIC TUESDAY – Code: TROPICBONUS
Head to the tropics with an exclusive offer on Club Tropicana. 175% Bonus + 15 Free Spins Code: TROPICBONUS
WEDNESDAY WIN – Code: FASTBONUS
It's time to go on a mission in Cash Patrol with an exclusive offer. Up to 190% Bonus + 20 Free Spins Code: FASTBONUS
VIP THURSDAY – Code: SUPERDAY
An exclusive advantage awaits you this Thursday! Available with the code SUPERDAY.
FRIDAY STAR – Code: STARBONUS
End the week in style with an exclusive offer on Starburst. 185% Bonus + 15 Free Spins Code: STARBONUS
SUPER WEEKEND – Code: VIPBONUS
The weekend is here with an exclusive offer on The Dog House. Up to 190% Bonus + 20 Free Spins Code: VIPBONUS
Power Cash – Code: 25CASHVIP
Power Cash Enjoy 25% cash anytime, credited directly to your account to boost your sessions. Activate the offer with the code 25CASHVIP when making your deposit.
Turbo Cash – Code: 40CASHVIP
40% Cash Receive 40% cash from a £40 deposit, credited directly to your account. Use the code 40CASHVIP and enjoy it instantly.
Sign-up requirements
13 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- First name
- Last name
- Phone
- Password
- CurrencyCA$ (CAD) · € (EUR) · £ (GBP) · AU$ (AUD)
Sign in
- First name
- Last name
- Phone
- Password
- CurrencyCA$ (CAD) · € (EUR) · £ (GBP) · AU$ (AUD)
Player Intelligence
20 records
What players report about Casino Hermes on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
11
73% resolved, of those with a known outcome
Total reviews
9
Across all review sites
Player rating
2.3 / 5
AskGamblers 2.3
GEO markets
5
Countries stated on 50% of records
Casino Hermes complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Casino Hermes, the way Player Intelligence PRO computes it.
Since 2015, players have posted 11 complaints and 9 reviews about Casino Hermes on 3 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted no reviews.
Complaints about “Account” make up 45% of those with a topic, against 15% across all brands.
Of the 11 complaints with a known outcome, 73% were resolved, against 59% across all brands. That puts Casino Hermes 1,084th of 1,917 casinos with at least 10 such complaints.
The review sites’ own scores average 2.3 out of 5 on one site. By that score, Casino Hermes ranks 3,372nd of 4,286 rated casinos.
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Casino Hermes: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
3
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 2 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 1 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 1 |
| 2026 | 2 |
Block 02
Complaint categories
- Account45%5
- Technical18%2
- Withdrawal18%2
- Deposit9.1%1
- Other9.1%1
Block 03
Complaint status
- Resolved73%8
- Unresolved27%3
Block 04
Casino Hermes against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Casino Hermes | All brands |
|---|---|---|
| Complaints resolved | 73% | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | – | 26.4 |
| Share of “Account” complaints | 45% | 15% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 05
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
5
20152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2015 | 5 |
| 2016 | 2 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 1 |
Block 06
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.3
2.5
1
1
20152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2015 | 2.3 |
| 2016 | 2.5 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 1 |
Block 07
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom60%6
- Belgium10%1
- Greece10%1
- Kuwait10%1
- Sweden10%1
Block 08
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 0 | – |
| 2025 | 1 | – | 1 | – |
| 2024 | 2 | – | 1 | – |
| 2023 | 3 | – | 0 | – |
| 2019 | 1 | – | 0 | – |
| 2016 | 0 | – | 2 | – |
| 2015 | 2 | – | 5 | – |
A dash means too little data for that year.
Block 09
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 2 | 8 | 2.3 / 5 |
| Casino Guru | 8 | 1 | – |
| CasinoReviews | 1 | – | – |
Block 10
Latest complaints and reviews
The newest records about Casino Hermes as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Account not closed on request
UnresolvedUnited Kingdom · Casino Guru
- Complaint
Withdrawal delay
ResolvedGreece · Casino Guru
- Complaint
Account not closed on request
ResolvedUnited Kingdom · Casino Guru
- Review
1.0 of 5 stars
United Kingdom · Casino Guru
- Complaint
Account not closed on request
ResolvedUnited Kingdom · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers.
Questions about Casino Hermes
Which affiliate programme runs Casino Hermes?
Casino Hermes runs under the Hermes Affiliates affiliate programme.
Is Casino Hermes licensed?
Yes. Casino Hermes holds a licence from Curacao Gaming Control Board.
When was Casino Hermes founded?
Casino Hermes launched in 2015.
Which currencies does Casino Hermes accept?
Currencies listed for Casino Hermes: Australian dollars, Euros, US dollars. Its site is available in 3 languages: English, French, Italian.
What welcome bonuses does Casino Hermes offer?
2 welcome offers are listed for Casino Hermes. The first on the list is “250% up to €2,000”, with a 50× wagering requirement.
Which countries is Casino Hermes available in?
Casino Hermes is listed in 4 markets: Australia, Belgium, France, Italy.
What bonuses and promotions does Casino Hermes run in Australia?
We read 10 live offers for Australia on the Casino Hermes site itself.
What does Casino Hermes ask for at registration in Australia?
The Casino Hermes registration form for Australia has 6 fields: first name, last name, phone, e-mail, password, currency.
What do players say about Casino Hermes?
Players have filed 11 complaints and written 9 reviews about Casino Hermes. Players rate Casino Hermes 2.3 out of 5 on average on the 1 site that publishes a rating.
Do players report withdrawal problems at Casino Hermes?
Withdrawals are the topic of 2 complaints about Casino Hermes: 18% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).
Does Casino Hermes resolve player complaints?
73% of the 11 complaints about Casino Hermes with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casino Hermes is 1,084th. Open complaints and complaints closed without an outcome are left out.
How many complaints has Casino Hermes received in the last 12 months?
In the 12 months to November 5, 2026, players filed 2 complaints about Casino Hermes.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Casino Hermes, and ones players rate about the same.
Other casinos in Australia
Other casinos licensed by Curacao Gaming Control Board
Rated alike by players
Casinos whose player rating is closest to that of Casino Hermes.
