Casino profile

Casino Del Rio

Player complaints and reviews about Casino Del Rio, plus its operator (Affrevenues), licences and welcome offers.

About

Casino Del Rio belongs to the Affrevenues affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2003. It holds a licence from Antigua Online Gaming Association. The interface is available in 17 languages, including Czech, Danish, Dutch, English. 6 account currencies are listed, including Australian dollars, Euros, British pounds sterling, Norwegian kroner.

Player Intelligence

50 records

What players report about Casino Del Rio on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

82% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.6 / 5

AskGamblers 3.6

GEO markets

Countries stated on 10% of records

Casino Del Rio complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casino Del Rio, the way Player Intelligence PRO computes it.

Since 2007, players have posted 11 complaints and 39 reviews about Casino Del Rio on 3 sites.

Complaints about “Withdrawal” make up 60% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Casino Del Rio 741st of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 3.6 out of 5 on one site. By that score, Casino Del Rio ranks 1,420th of 4,286 rated casinos. Reviewers most often praise “Games” (20 reviews), “Bonuses” (19 reviews) and “Customer support” (10 reviews). The most common criticism concerns “Bonuses” (12 reviews) and “Customer support” (6 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casino Del Rio: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2007200820092010201120122013201420152016

Complaints count

Period	Value
2007	1
2008	1
2009	0
2010	0
2011	0
2012	0
2013	1
2014	5
2015	2
2016	1

Block 02

Complaint categories

Withdrawal60%6
Bonus20%2
Account10%1
Technical10%1

Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

Resolved82%9
Unresolved18%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Casino Del Rio against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casino Del Rio against the market
Measure	Casino Del Rio	All brands
Complaints resolved	82%	59%
Average review rating	–	3.44
Complaints per 100 reviews	28.2	26.4
Share of “Withdrawal” complaints	60%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20122013201420152016

Reviews count

Period	Value
2012	1
2013	18
2014	10
2015	9
2016	1

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games53%20
Bonuses50%19
Customer support26%10
Trust & licence21%8
Website & app7.9%3
Withdrawals7.9%3

Share of the 38 reviews that name at least one aspect.reviews

Criticised

Bonuses32%12
Customer support16%6
Withdrawals11%4
Account7.9%3
KYC / verification7.9%3
Trust & licence7.9%3

Share of the 38 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.88

3.5

0.5

201420152016

Rating history

Period	Value
2014	3.88
2015	3.5
2016	0.5

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Arab Emirates40%2
Germany20%1
Russia20%1
Ukraine20%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2016	1	–	1	–
2015	2	–	9	–
2014	5	–	10	–
2013	1	–	18	–
2012	0	–	1	–
2008	1	–	0	–
2007	1	–	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	8	34	3.6 / 5
latestcasinobonuses.bet	–	5	–
Casinomeister	3	–	–

Block 11

Latest complaints and reviews

The newest records about Casino Del Rio as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewSep 19, 2015
3.0 of 5 stars
Russia · latestcasinobonuses.bet
ReviewAug 28, 2015
2.0 of 5 stars
Russia · latestcasinobonuses.bet
ComplaintJan 6, 2013
Withdrawal delay
Resolved
Casinomeister
ComplaintDec 29, 2008
Withdrawal delay
Resolved
Casinomeister
ComplaintApr 1, 2007
Not labelled yet
Resolved
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Casino Del Rio

Who owns Casino Del Rio?

Casino Del Rio is operated by Zirconium Gaming Limited Casinos and runs under the Affrevenues affiliate programme.

Is Casino Del Rio licensed?

Yes. Casino Del Rio holds a licence from Antigua Online Gaming Association.

When was Casino Del Rio founded?

Casino Del Rio launched in 2003. The site has since closed; its profile is kept for reference.

Which currencies does Casino Del Rio accept?

Currencies listed for Casino Del Rio: Australian dollars, Euros, British pounds sterling, Norwegian kroner, US dollars, South African Rand. Its site is available in 17 languages: Czech, Danish, Dutch, English and 13 more.

What do players say about Casino Del Rio?

Players have filed 11 complaints and written 39 reviews about Casino Del Rio. Players rate Casino Del Rio 3.6 out of 5 on average on the 1 site that publishes a rating.

Do players report withdrawal problems at Casino Del Rio?

Withdrawals are the topic of 6 complaints about Casino Del Rio: 60% of the 10 with a topic. The most common withdrawal problem is “Withdrawal delay” (83% of them).

Does Casino Del Rio resolve player complaints?

82% of the 11 complaints about Casino Del Rio with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casino Del Rio is 741st. Open complaints and complaints closed without an outcome are left out.