Casino profile

Cashino Casino

Player complaints and reviews about Cashino Casino, plus its operator (Merkur Partners), licences and welcome offers.

About

Cashino Casino belongs to the Merkur Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2014. It holds a licence from UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling.

Player Intelligence

35 records

What players report about Cashino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

50% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.3 / 5

Trustpilot 3.7 · AskGamblers 2.9

GEO markets

Countries stated on 69% of records

Cashino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cashino Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 2 complaints and 33 reviews about Cashino Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 5 reviews.

Reviewers give Cashino Casino 2.91 out of 5 on average over 33 rated reviews, against 3.44 across all brands. 48% of the ratings are four or five stars, and 42% are one or two. The review sites’ own scores average 3.3 out of 5 across 2 sites. By that score, Cashino Casino ranks 1,894th of 4,287 rated casinos. Reviewers most often praise “Games” (9 reviews), “Withdrawals” (8 reviews) and “Customer support” (7 reviews). The most common criticism concerns “Fairness & RTP” (6 reviews) and “Customer support” (5 reviews).

The countries players state most often are United Kingdom (75%), United States (8.3%) and Canada (4.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Cashino Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2020

Complaints count

Period	Value
2020	2

Block 02

Complaint categories

Bonus50%1
Withdrawal50%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved50%1
Unresolved50%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2017201820192020202120222023202420252026

Reviews count

Period	Value
2017	8
2018	6
2019	5
2020	4
2021	2
2022	2
2023	0
2024	1
2025	0
2026	5

Block 05

Review stars

How the rated reviews split by star.

5 stars36%12
4 stars12%4
3 stars9.1%3
1 star42%14

Share of 33 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games33%9
Withdrawals30%8
Customer support26%7
KYC / verification19%5
Bonuses15%4
Fairness & RTP11%3

Share of the 27 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP22%6
Customer support19%5
Games15%4
Bonuses11%3
KYC / verification11%3
Withdrawals11%3

Share of the 27 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.38

4.17

1.4

2.5

3.2

2017201820192020202120222023202420252026

Rating history

Period	Value
2017	3.38
2018	4.17
2019	1.4
2020	2.5
2021	3
2022	1
2023	0
2024	3
2025	0
2026	3.2

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom75%18
United States8.3%2
Canada4.2%1
India4.2%1
Netherlands4.2%1
Romania4.2%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	5	–
2024	0	–	1	–
2022	0	–	2	–
2021	0	–	2	–
2020	2	–	4	–
2019	0	–	5	–
2018	0	–	6	–
2017	0	–	8	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	24	3.7 / 5
AskGamblers	1	9	2.9 / 5
CasinoReviews	1	–	–

Block 11

Latest complaints and reviews

The newest records about Cashino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewSep 4, 2026
5.0 of 5 stars
India · Trustpilot
ReviewJun 17, 2026
1.0 of 5 stars
United States · Trustpilot
ReviewJun 3, 2026
5.0 of 5 stars
Romania · Trustpilot
ReviewMar 20, 2026
4.0 of 5 stars
Canada · Trustpilot
ComplaintJul 14, 2020
Bonus not credited
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about Cashino Casino

Who owns Cashino Casino?

Cashino Casino is operated by Merkur Interactive Malta p.l.c. and runs under the Merkur Partners affiliate programme.

Is Cashino Casino licensed?

Yes. Cashino Casino holds a licence from UK Gambling Commission.

When was Cashino Casino founded?

Cashino Casino launched in 2014. The site has since closed; its profile is kept for reference.

Which currencies does Cashino Casino accept?

The one currency listed for Cashino Casino is British pounds sterling. Its site is available in one language: English.

What do players say about Cashino Casino?

Players have filed 2 complaints and written 33 reviews about Cashino Casino. Players rate Cashino Casino 3.3 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Cashino Casino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Fairness & RTP” and “Customer support”. 48% of the rated reviews give four or five stars, and 42% give one or two.