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Casino profile

BiggerZ Casino

Player complaints and reviews about BiggerZ Casino, plus its operator (BiggerZ Partners), licences and welcome offers.

biggerz.com
Capture of the BiggerZ Casino website

About

BiggerZ Casino belongs to the BiggerZ Partners affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 7 languages, including English, German, Japanese, Portuguese. 38 account currencies are listed, including Bitcoin, Bitcoin Cash, Ethereum, Tether. We list 4 welcome offers.

BiggerZ Casino is listed in 19 markets, among them Canada, Germany, Australia and Spain. On the BiggerZ Casino site for Germany, we found a loyalty programme with 1 tier. The registration form for Germany has 5 fields, including username, e-mail, password and promo code.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    BiggerZ VIP ranking system

    Tiny
    $10k-$40k
    Prime
    $50k-$90k
    Supreme
    $100k-$200k
    Titan
    $250k-$2M
    Empire
    $2.5M-$20M
    VIP Daily Bonuses
    VIP Weekly Bonuses
    VIP Monthly Bonuses
    BiggerZ
    $25M+
    VIP Daily Bonuses
    VIP Weekly Bonuses
    VIP Monthly Bonuses
    Bespoke Bonuses

Sign-up requirements

7 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Username
  2. E-mail
  3. Password
  4. Promo code
  5. Other

Sign in

  1. E-mail
  2. Password

Player Intelligence

252 records

What players report about BiggerZ Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

37

76% resolved, of those with a known outcome

Total reviews

215

Across all review sites

Player rating

3.87 / 5

Trustpilot 3.6 · AskGamblers 3.5 · Tribuna 4.5

GEO markets

50

Countries stated on 88% of records

BiggerZ Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BiggerZ Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 37 complaints and 215 reviews about BiggerZ Casino on 7 sites. In the 12 months to November 5, 2026, they filed 33 complaints and posted 167 reviews. Reviews are up 255% on the 12 months before (47). The average review rating fell from 4.51 to 3.68 out of 5 year on year.

The problem players report most often is “Withdrawal refused”: 23% of the 35 complaints with a labelled problem. Next come “Bonus winnings confiscated” (20%) and “Winnings voided” (17%). Complaints about “Withdrawal” make up 49% of those with a topic, against 29% across all brands.

Of the 37 complaints with a known outcome, 76% were resolved, against 59% across all brands. That puts BiggerZ Casino 980th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 89%.

Reviewers give BiggerZ Casino 3.87 out of 5 on average over 214 rated reviews, against 3.44 across all brands. 70% of the ratings are four or five stars, and 25% are one or two. The review sites’ own scores average 3.87 out of 5 across 3 sites. By that score, BiggerZ Casino ranks 1,032nd of 4,287 rated casinos. Reviewers most often praise “Website & app” (53 reviews), “Games” (51 reviews) and “Customer support” (49 reviews). The most common criticism concerns “Withdrawals” (32 reviews), “Customer support” (20 reviews) and “Bonuses” (18 reviews).

The countries players state most often are Germany (25%), Canada (13%) and Argentina (9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about BiggerZ Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the exceptional VIP service provided by Chloe, highlighting her responsiveness and tailored bonuses. Additionally, the fast payout process and a wide selection of games contributed to a highly positive experience.

Players expressed frustration over unresolved withdrawal issues, particularly with their winnings being inaccessible. Some also noted that the game library is still expanding, lacking certain providers they typically play with.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused23%8
  • Bonus winnings confiscated20%7
  • Winnings voided17%6
  • Account closed14%5
  • Account blocked8.6%3
  • Withdrawal delay8.6%3
  • Fraud2.9%1
  • Missing funds2.9%1
  • Other problems2.9%1
Share of the 35 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal49%18
  • Account22%8
  • Bonus19%7
  • Other8.1%3
  • Payments & refunds2.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved76%28
  • Unresolved24%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BiggerZ Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BiggerZ Casino against the market
MeasureBiggerZ CasinoAll brands
Complaints resolved76%59%
Average review rating3.873.44
Complaints per 100 reviews17.226.4
Share of “Withdrawal” complaints49%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars63%134
  • 4 stars7%15
  • 3 stars5.6%12
  • 2 stars4.7%10
  • 1 star20%43
Share of 214 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app32%53
  • Games31%51
  • Customer support30%49
  • Bonuses25%41
  • Withdrawals23%37
  • Deposits & payment methods16%26
Share of the 164 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals20%32
  • Customer support12%20
  • Bonuses11%18
  • Trust & licence11%18
  • Account7.3%12
  • Fairness & RTP2.4%4
Share of the 164 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany25%55
  • Canada13%30
  • Argentina9%20
  • India9%20
  • New Zealand6.3%14
  • Japan2.7%6
  • Austria2.2%5
  • Poland2.2%5
  • Norway1.8%4
  • Russia1.8%4
  • Other countries27%60
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263070%632.26
20254–1524.54

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1863.6 / 5
Casino Guru2311–
Tribuna–144.5 / 5
AskGamblers933.5 / 5
LCB3––
Casinomeister2––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about BiggerZ Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Nigeria · Trustpilot

  • Review

    1.0 of 5 stars

    Serbia · Trustpilot

  • Complaint

    Missing funds

    Unresolved
  • Complaint

    Account closed

    Resolved
  • Complaint

    Account blocked

    Resolved

    Canada · Casino Guru

12 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about BiggerZ Casino

Who owns BiggerZ Casino?

BiggerZ Casino is operated by CDK Play Inc SRL and runs under the BiggerZ Partners affiliate programme.

Is BiggerZ Casino licensed?

Yes. BiggerZ Casino holds a licence from Anjouan Gaming Board.

When was BiggerZ Casino founded?

BiggerZ Casino launched in 2025.

Which currencies does BiggerZ Casino accept?

Currencies listed for BiggerZ Casino: Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Ripple, ADA and 30 more. Its site is available in 7 languages: English, German, Japanese, Portuguese and 3 more.

What welcome bonuses does BiggerZ Casino offer?

4 welcome offers are listed for BiggerZ Casino. The first on the list is “150% up to $1500 + 100 Free Spins at BiggerZ Casino”, with a 40× wagering requirement.

Which countries is BiggerZ Casino available in?

BiggerZ Casino is listed in 19 markets: Argentina, Australia, Brazil, Canada, Chile, Costa Rica, Czechia, Germany and 11 more.

Does BiggerZ Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 1 tier.

What does BiggerZ Casino ask for at registration in Germany?

The BiggerZ Casino registration form for Germany has 5 fields, including username, e-mail, password, promo code.

What do players say about BiggerZ Casino?

Players have filed 37 complaints and written 215 reviews about BiggerZ Casino. Players rate BiggerZ Casino 3.87 out of 5 on average across the 3 sites that publish one.

What do players complain about most at BiggerZ Casino?

“Withdrawal refused” – 23% of the 35 complaints about BiggerZ Casino with a labelled problem. Followed by “Bonus winnings confiscated” (20%) and “Winnings voided” (17%).

Do players report withdrawal problems at BiggerZ Casino?

Withdrawals are the topic of 18 complaints about BiggerZ Casino: 49% of the 37 with a topic. The most common withdrawal problem is “Withdrawal refused” (44% of them). Of the withdrawal complaints with a known outcome, 89% were resolved.

Does BiggerZ Casino resolve player complaints?

76% of the 37 complaints about BiggerZ Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, BiggerZ Casino is 980th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BiggerZ Casino?

Praised most: “Website & app”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 70% of the rated reviews give four or five stars, and 25% give one or two.

How many complaints has BiggerZ Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 33 complaints about BiggerZ Casino.

Where do BiggerZ Casino’s players come from?

The countries named most often in complaints and reviews about BiggerZ Casino are Germany (25%), Canada (13%) and Argentina (9%).