Casino profile

BigBang Casino

Player complaints and reviews about BigBang Casino, plus its operator (BigBang Affiliates), licences and welcome offers.

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About

BigBang Casino belongs to the BigBang Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2009. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, German, Spanish, French. One account currency is listed: Euros.

Player Intelligence

33 records

What players report about BigBang Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

47% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.2 / 5

AskGamblers 3.2

GEO markets

No source states a country

BigBang Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BigBang Casino, the way Player Intelligence PRO computes it.

Since 2014, players have posted 18 complaints and 15 reviews about BigBang Casino on 3 sites.

The problem players report most often is “Withdrawal delay”: 40% of the 15 complaints with a labelled problem. Next come “Withdrawal refused” (20%) and “Self-exclusion” (13%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.

Of the 17 complaints with a known outcome, 47% were resolved, against 59% across all brands. That puts BigBang Casino 1,645th of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 3.2 out of 5 on one site. By that score, BigBang Casino ranks 2,033rd of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BigBang Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201420152016201720182019

Complaints count

Period	Value
2014	4
2015	1
2016	4
2017	2
2018	2
2019	5

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay40%6
Withdrawal refused20%3
Self-exclusion13%2
Deposit not credited6.7%1
Verification delay6.7%1
Documents rejected or requested again6.7%1
Other problems6.7%1

Share of the 15 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal50%9
Other22%4
KYC / verification11%2
Responsible gambling11%2
Deposit5.6%1

Share of complaints by category.complaints

Block 04

Complaint status

Unresolved50%9
Resolved44%8
Status we do not recognise yet5.6%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BigBang Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BigBang Casino against the market
Measure	BigBang Casino	All brands
Complaints resolved	47%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	50%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

201420152016201720182019

Reviews count

Period	Value
2014	5
2015	6
2016	1
2017	2
2018	0
2019	1

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.38

4.08

2.5

0.5

201420152016201720182019

Rating history

Period	Value
2014	3.38
2015	4.08
2016	3
2017	2.5
2018	0
2019	0.5

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2019	5	–	1	–
2018	2	–	0	–
2017	2	–	2	–
2016	4	–	1	–
2015	1	–	6	–
2014	4	–	5	–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	12	15	3.2 / 5
CasinoReviews	5	–	–
Casinomeister	1	–	–

Block 10

Latest complaints and reviews

The newest records about BigBang Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintMay 17, 2019
Withdrawal delay
Resolved
CasinoReviews
ComplaintDec 14, 2018
Verification delay
Resolved
CasinoReviews
ComplaintOct 16, 2017
Self-exclusion
Unresolved
CasinoReviews
ComplaintJul 5, 2016
Self-exclusion
Unresolved
CasinoReviews
ComplaintNov 19, 2014
Withdrawal refused
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

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Player ratings from AskGamblers.

Questions about BigBang Casino

Who owns BigBang Casino?

BigBang Casino is operated by Reload Europe Ltd. Casinos and runs under the BigBang Affiliates affiliate programme.

Is BigBang Casino licensed?

Yes. BigBang Casino holds a licence from Curacao Gaming Control Board.

When was BigBang Casino founded?

BigBang Casino launched in 2009. The site has since closed; its profile is kept for reference.

Which currencies does BigBang Casino accept?

The one currency listed for BigBang Casino is Euros. Its site is available in 4 languages: English, German, Spanish, French.

What do players say about BigBang Casino?

Players have filed 18 complaints and written 15 reviews about BigBang Casino. Players rate BigBang Casino 3.2 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at BigBang Casino?

“Withdrawal delay” – 40% of the 15 complaints about BigBang Casino with a labelled problem. Followed by “Withdrawal refused” (20%) and “Self-exclusion” (13%).

Do players report withdrawal problems at BigBang Casino?

Withdrawals are the topic of 9 complaints about BigBang Casino: 50% of the 18 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).

Does BigBang Casino resolve player complaints?

47% of the 17 complaints about BigBang Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, BigBang Casino is 1,645th. Open complaints and complaints closed without an outcome are left out.