Casino profile

BetShah Casino

Player complaints and reviews about BetShah Casino, plus its operator (BetShah Affiliates), licences and welcome offers.

betshah.com

About

BetShah Casino belongs to the BetShah Affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, Hindi. One account currency is listed: Indian rupees.

BetShah Casino is listed in one market, India.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

28 records

What players report about BetShah Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

77% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.53 / 5

Trustpilot 2.4 · AskGamblers 3.5 · casino.ru 4.7

GEO markets

Countries stated on 68% of records

BetShah Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BetShah Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 13 complaints and 15 reviews about BetShah Casino on 5 sites.

The problem players report most often is “Withdrawal delay”: 55% of the 11 complaints with a labelled problem. Next come “Deposit not credited” (18%) and “Documents rejected or requested again” (9.1%). Complaints about “Withdrawal” make up 62% of those with a topic, against 29% across all brands.

Of the 13 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts BetShah Casino 924th of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 3.53 out of 5 across 3 sites. By that score, BetShah Casino ranks 1,556th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BetShah Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20202021202220232024

Complaints count

Period	Value
2020	3
2021	2
2022	0
2023	7
2024	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay55%6
Deposit not credited18%2
Documents rejected or requested again9.1%1
Site or app problems9.1%1
Withdrawal refused9.1%1

Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal62%8
Deposit15%2
KYC / verification7.7%1
Payments & refunds7.7%1
Technical7.7%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved77%10
Unresolved23%3

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BetShah Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BetShah Casino against the market
Measure	BetShah Casino	All brands
Complaints resolved	77%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	62%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20202021202220232024

Reviews count

Period	Value
2020	4
2021	1
2022	5
2023	4
2024	1

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

0.5

3.6

1.25

20202021202220232024

Rating history

Period	Value
2020	0.5
2021	4
2022	3.6
2023	1.25
2024	1

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

India68%13
Russia26%5
Canada5.3%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2024	1	–	1	–
2023	7	–	4	–
2022	0	–	5	–
2021	2	–	1	–
2020	3	–	4	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	6	2	3.5 / 5
Trustpilot	–	8	2.4 / 5
Casino Guru	6	–	–
latestcasinobonuses.bet	1	4	–
casino.ru	–	1	4.7 / 5

Block 11

Latest complaints and reviews

The newest records about BetShah Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintApr 15, 2024
Site or app problems
Unresolved
India · Casino Guru
ReviewJan 17, 2024
1.0 of 5 stars
India · Trustpilot
ReviewDec 3, 2023
1.0 of 5 stars
India · Trustpilot
ComplaintSep 3, 2023
Withdrawal delay
Resolved
India · Casino Guru
ComplaintJun 28, 2023
Withdrawal delay
Resolved
India · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers, casino.ru.

Questions about BetShah Casino

Who owns BetShah Casino?

BetShah Casino is operated by Joymatik N.V. and runs under the BetShah Affiliates affiliate programme.

Is BetShah Casino licensed?

Yes. BetShah Casino holds a licence from Curacao Gaming Control Board.

When was BetShah Casino founded?

BetShah Casino launched in 2019.

Which currencies does BetShah Casino accept?

The one currency listed for BetShah Casino is Indian rupees. Its site is available in 2 languages: English, Hindi.

Which countries is BetShah Casino available in?

BetShah Casino is listed in 1 market: India.

What do players say about BetShah Casino?

Players have filed 13 complaints and written 15 reviews about BetShah Casino. Players rate BetShah Casino 3.53 out of 5 on average across the 3 sites that publish one.

What do players complain about most at BetShah Casino?

“Withdrawal delay” – 55% of the 11 complaints about BetShah Casino with a labelled problem. Followed by “Deposit not credited” (18%) and “Documents rejected or requested again” (9.1%).

Do players report withdrawal problems at BetShah Casino?

Withdrawals are the topic of 8 complaints about BetShah Casino: 62% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (75% of them).

Does BetShah Casino resolve player complaints?

77% of the 13 complaints about BetShah Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, BetShah Casino is 924th. Open complaints and complaints closed without an outcome are left out.