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Betmartini Casino

Player complaints and reviews about Betmartini Casino, plus its operator (BetMartini Affiliates), licences and welcome offers.

betmartini.com
Capture of the Betmartini Casino website

About

Betmartini Casino belongs to the BetMartini Affiliates affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Italian, Portuguese, Polish. 5 account currencies are listed, including Euros, US dollars, Polish zlotys, Swedish kronor. We list 2 welcome offers.

Betmartini Casino is listed in 8 markets, among them Canada, Germany, Spain and Portugal. On the Betmartini Casino site for Mexico, we found 6 promotions and 3 tournaments.

Licensee

The company that holds the Curaçao licence for Betmartini Casino, as the licence register names it.

Legal name
Media Entertainment N.V.
Curaçao licence reference
OGL/2024/1110/0512
Registration number (Curaçao Chamber of Commerce)
108625

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

20 records

What players report about Betmartini Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

12

75% resolved, of those with a known outcome

Total reviews

8

Across all review sites

Player rating

3.0 / 5

AskGamblers 3.0

GEO markets

9

Countries stated on 65% of records

Betmartini Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Betmartini Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 12 complaints and 8 reviews about Betmartini Casino on 2 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

The problem players report most often is “Withdrawal delay”: 73% of the 11 complaints with a labelled problem. Next come “Account not closed on request” (9.1%) and “Deposit not credited” (9.1%). Complaints about “Withdrawal” make up 75% of those with a topic, against 29% across all brands.

Of the 12 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts Betmartini Casino 996th of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 3.0 out of 5 on one site. By that score, Betmartini Casino ranks 2,421st of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Betmartini Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay73%8
  • Account not closed on request9.1%1
  • Deposit not credited9.1%1
  • Withdrawal limits9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal75%9
  • Account8.3%1
  • Deposit8.3%1
  • Other8.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved75%9
  • Unresolved25%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Betmartini Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Betmartini Casino against the market
MeasureBetmartini CasinoAll brands
Complaints resolved75%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints75%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202320242025
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202320242025
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Spain23%3
  • Canada15%2
  • Poland15%2
  • Germany7.7%1
  • Finland7.7%1
  • India7.7%1
  • Italy7.7%1
  • Mexico7.7%1
  • Norway7.7%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20255–4–
20244–1–
20233–3–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru75–
AskGamblers533.0 / 5

Block 11

Latest complaints and reviews

The newest records about Betmartini Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Unresolved

    Mexico · Casino Guru

  • Review

    1.0 of 5 stars

    Poland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Norway · Casino Guru

  • Review

    1.0 of 5 stars

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Betmartini Casino

Who owns Betmartini Casino?

Betmartini Casino is operated by Media Entertainment N.V. and runs under the BetMartini Affiliates affiliate programme.

Is Betmartini Casino licensed?

Yes. Betmartini Casino holds a licence from Curacao Gaming Control Board.

When was Betmartini Casino founded?

Betmartini Casino launched in 2023.

Which currencies does Betmartini Casino accept?

Currencies listed for Betmartini Casino: Euros, US dollars, Polish zlotys, Swedish kronor, Canadian dollars. Its site is available in 7 languages: English, Italian, Portuguese, Polish and 3 more.

What welcome bonuses does Betmartini Casino offer?

2 welcome offers are listed for Betmartini Casino. The first on the list is “100% up to €500 at Betmartini Casino”, with a 35× wagering requirement.

Which countries is Betmartini Casino available in?

Betmartini Casino is listed in 8 markets: Austria, Canada, Germany, Italy, Poland, Portugal, Spain, Sweden.

What bonuses and promotions does Betmartini Casino run in Mexico?

We read 6 live offers for Mexico on the Betmartini Casino site itself.

Does Betmartini Casino run tournaments in Mexico?

Yes. The Betmartini Casino site for Mexico lists 3 tournaments.

What do players say about Betmartini Casino?

Players have filed 12 complaints and written 8 reviews about Betmartini Casino. Players rate Betmartini Casino 3.0 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Betmartini Casino?

“Withdrawal delay” – 73% of the 11 complaints about Betmartini Casino with a labelled problem. Followed by “Account not closed on request” (9.1%) and “Deposit not credited” (9.1%).

Do players report withdrawal problems at Betmartini Casino?

Withdrawals are the topic of 9 complaints about Betmartini Casino: 75% of the 12 with a topic. The most common withdrawal problem is “Withdrawal delay” (89% of them).

Does Betmartini Casino resolve player complaints?

75% of the 12 complaints about Betmartini Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betmartini Casino is 996th. Open complaints and complaints closed without an outcome are left out.

How many complaints has Betmartini Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about Betmartini Casino.