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Casino profile

BetAlice Casino

Player complaints and reviews about BetAlice Casino, plus its operator (AllSet Partners), licences and welcome offers.

betalice.com
betalice.com
Capture of the BetAlice Casino website

Profile

Website
betalice.com
Established
2025
Operator
AllSet Partnersaffiliate programme
Company
NovaForge Ltd
Licences
Languages
  • English
  • Italian
  • Finnish
  • Polish
  • Norwegian
  • German
  • Hungarian
  • Czech
  • Portuguese
  • Spanish
  • Greek
  • French
Currencies
  • Euros
  • Norwegian kroner
  • Hungarian forints
  • Polish zlotys
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Czech Republic korunas
  • Australian dollars
  • Swiss francs
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • Ripple
  • USD Coin
  • ADA Show more

About

BetAlice Casino belongs to the AllSet Partners affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, Italian, Finnish, Polish. 19 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 11 welcome offers.

BetAlice Casino is listed in 16 markets, among them Canada, Germany, France and Belgium. On the BetAlice Casino site for Hungary, we found 5 tournaments. In Hungary, BetAlice Casino accepts 3 payment methods: Pay by Card, MiFinity and Cryptocurrencies. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum.

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

32 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Pay by Card

    Card

    –

  • MiFinity

    E-wallet

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

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  • Tron

    Cryptocurrency

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  • Tron

    Cryptocurrency

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  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • BNB

    Cryptocurrency

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  • BNB

    Cryptocurrency

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  • Dogecoin

    Cryptocurrency

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  • Dogecoin

    Cryptocurrency

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  • Solana

    Cryptocurrency

    –

  • Solana

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

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  • Cardano

    Cryptocurrency

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  • Cardano

    Cryptocurrency

    –

Cashier read on August 12, 2026

Player Intelligence

145 records

What players report about BetAlice Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

86

98% resolved, of those with a known outcome

Total reviews

59

Across all review sites

Player rating

2.7 / 5

Trustpilot 1.9 · Tribuna 3.5

GEO markets

19

Countries stated on 85% of records

BetAlice Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BetAlice Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 86 complaints and 59 reviews about BetAlice Casino on 5 sites. In the 12 months to November 5, 2026, they filed 45 complaints and posted 34 reviews. That is 13% more complaints than in the 12 months before (40). Reviews are up 36% on the 12 months before (25). The average review rating rose from 1.76 to 1.94 out of 5 year on year. Of the complaints with a known outcome, 95% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 72% of the 85 complaints with a labelled problem. Next come “Self-exclusion” (5.9%) and “Account closed” (3.5%). Complaints about “Withdrawal” make up 78% of those with a topic, against 29% across all brands.

Of the 85 complaints with a known outcome, 98% were resolved, against 59% across all brands. That puts BetAlice Casino 88th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give BetAlice Casino 1.86 out of 5 on average over 59 rated reviews, against 3.44 across all brands. 12% of the ratings are four or five stars, and 73% are one or two. The review sites’ own scores average 2.7 out of 5 across 2 sites. By that score, BetAlice Casino ranks 2,907th of 4,286 rated casinos. Reviewers most often praise “Customer support” (6 reviews) and “Games” (5 reviews). The most common criticism concerns “Withdrawals” (37 reviews), “Customer support” (20 reviews) and “Trust & licence” (14 reviews).

The countries players state most often are Germany (50%), Italy (14%) and Norway (5.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BetAlice Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay72%61
  • Self-exclusion5.9%5
  • Account closed3.5%3
  • Account not closed on request3.5%3
  • Withdrawal refused3.5%3
  • Documents rejected or requested again2.4%2
  • Withdrawal limits2.4%2
  • Account blocked1.2%1
  • Other problems5.9%5
Share of the 85 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal78%67
  • Account8.1%7
  • Responsible gambling5.8%5
  • Bonus3.5%3
  • KYC / verification3.5%3
  • Other1.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved97%83
  • Unresolved2.3%2
  • Open1.2%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BetAlice Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BetAlice Casino against the market
MeasureBetAlice CasinoAll brands
Complaints resolved98%59%
Average review rating1.863.44
Complaints per 100 reviews145.826.4
Share of “Withdrawal” complaints78%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars10%6
  • 4 stars1.7%1
  • 3 stars15%9
  • 2 stars10%6
  • 1 star63%37
Share of 59 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support11%6
  • Games9.1%5
  • Withdrawals7.3%4
  • Fairness & RTP3.6%2
  • VIP & loyalty3.6%2
  • Website & app3.6%2
Share of the 55 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals67%37
  • Customer support36%20
  • Trust & licence25%14
  • Fairness & RTP9.1%5
  • Account7.3%4
  • Bonuses7.3%4
Share of the 55 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany50%62
  • Italy14%17
  • Norway5.7%7
  • Canada4.1%5
  • Poland4.1%5
  • Portugal4.1%5
  • Austria3.3%4
  • Australia3.3%4
  • Switzerland1.6%2
  • Finland1.6%2
  • Other countries8.1%10
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263497%321.88
20255298%271.85

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru755–
Trustpilot–401.9 / 5
Tribuna–143.5 / 5
AskGamblers10––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about BetAlice Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    Italy · Trustpilot

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    AskGamblers

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about BetAlice Casino

Who owns BetAlice Casino?

BetAlice Casino is operated by NovaForge Ltd and runs under the AllSet Partners affiliate programme.

Is BetAlice Casino licensed?

Yes. BetAlice Casino holds a licence from Anjouan Gaming Board.

When was BetAlice Casino founded?

BetAlice Casino launched in 2025.

Which currencies does BetAlice Casino accept?

Currencies listed for BetAlice Casino: Euros, Norwegian kroner, Hungarian forints, Polish zlotys, New Zealand dollars, Canadian dollars, US dollars, Czech Republic korunas and 11 more. Its site is available in 12 languages: English, Italian, Finnish, Polish and 8 more.

What welcome bonuses does BetAlice Casino offer?

11 welcome offers are listed for BetAlice Casino. The first on the list is “100% up to €500 + 200 Free Spins + 1 Bonus Crab at BetAlice Casino”, with a 35× wagering requirement.

Which countries is BetAlice Casino available in?

BetAlice Casino is listed in 16 markets: Australia, Austria, Belgium, Canada, Czechia, Finland, France, Germany and 8 more.

Which payment methods does BetAlice Casino accept in Hungary?

The BetAlice Casino cashier for Hungary lists 3 payment methods: Pay by Card, MiFinity, Cryptocurrencies. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

Does BetAlice Casino run tournaments in Hungary?

Yes. The BetAlice Casino site for Hungary lists 5 tournaments.

What do players say about BetAlice Casino?

Players have filed 86 complaints and written 59 reviews about BetAlice Casino. Players rate BetAlice Casino 2.7 out of 5 on average across the 2 sites that publish one.

What do players complain about most at BetAlice Casino?

“Withdrawal delay” – 72% of the 85 complaints about BetAlice Casino with a labelled problem. Followed by “Self-exclusion” (5.9%) and “Account closed” (3.5%).

Do players report withdrawal problems at BetAlice Casino?

Withdrawals are the topic of 67 complaints about BetAlice Casino: 78% of the 86 with a topic. The most common withdrawal problem is “Withdrawal delay” (91% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does BetAlice Casino resolve player complaints?

98% of the 85 complaints about BetAlice Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, BetAlice Casino is 88th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BetAlice Casino?

Praised most: “Customer support” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 12% of the rated reviews give four or five stars, and 73% give one or two.

How many complaints has BetAlice Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 45 complaints about BetAlice Casino. That is 13% more than in the 12 months before, when there were 40.

Where do BetAlice Casino’s players come from?

The countries named most often in complaints and reviews about BetAlice Casino are Germany (50%), Italy (14%) and Norway (5.7%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with BetAlice Casino, and ones players rate about the same.