300% up to $15000 + 50 Free Spins (Rakeback) at 500 Casino
- Bonus
- 300%
- Max bonus
- $15000
- Min deposit
- $25
- Wagering
- 40xb
Wagering applies to the bonus amount.
Casino profile
500 Casino
Player complaints and reviews about 500 Casino, plus its operator (500 Casino Affiliates), licences and welcome offers.
500.casino
Profile
- Website
- 500.casino
- Established
- 2016
- Operator
- 500 Casino Affiliatesaffiliate programme
- Company
- Perfect Storm B.V.
- Licences
- Languages
- English
- Arabic
- Danish
- German
- Currencies
- Danish krone
- Euros
- British pounds sterling
- US dollars
- Brazilian reals
- Polish zlotys
- Swedish kronor
- Swiss francs
- Hungarian forints
- Indian rupees
- Romanian lei
- South African Rand
- Ukrainian hryvnias
- New Taiwan dollars
- Turkish Lira
- Thai baht
- Czech Republic korunas
- Canadian dollars
- Australian dollars
- Hong Kong dollars
- New Zealand dollars
- Singapore dollars
- Mexican pesos
- Israeli new sheqels
- Bulgarian leva
- Japanese yen
- Icelandic krónur
- UAE dirhams
- Philippine pesos
- Vietnamese dong
- Nigerian nairas
- Tanzanian shillings
- Ugandan shillings
- Chilean pesos
- Colombian pesos
- Peruvian nuevos soles
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Litecoin
- Dogecoin
- Binance Coin
- ADA
- TRON
- Ripple Show more
About
500 Casino belongs to the 500 Casino Affiliates affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, Arabic, Danish, German. 46 account currencies are listed, including Danish krone, Euros, British pounds sterling, US dollars. We list one welcome offer.
500 Casino is listed in 22 markets, among them Canada, Germany, Australia and United Kingdom. The registration form for Singapore has 2 fields, including password.
Licensee
The company that holds the Curaçao licence for 500 Casino, as the licence register names it.
- Legal name
- Perfect Storm B.V.
- Curaçao licence reference
- OGL/2024/1354/0882
- Registration number (Curaçao Chamber of Commerce)
- 150536
Markets
This brand is listed in 22 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Sign-up requirements
2 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
- Password
Player Intelligence
145 records
What players report about 500 Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
30
87% resolved, of those with a known outcome
Total reviews
115
Across all review sites
Player rating
4.63 / 5
AskGamblers 4.55 · casino.ru 4.7
GEO markets
24
Countries stated on 27% of records
500 Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about 500 Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 30 complaints and 115 reviews about 500 Casino on 4 sites. In the 12 months to November 5, 2026, they filed 4 complaints and posted 3 reviews.
The problem players report most often is “Self-exclusion”: 30% of the 30 complaints with a labelled problem. Next come “Account blocked” (23%) and “Bonus winnings confiscated” (10%). Complaints about “Account” make up 30% of those with a topic, against 15% across all brands.
Of the 30 complaints with a known outcome, 87% were resolved, against 59% across all brands. That puts 500 Casino 536th of 1,917 casinos with at least 10 such complaints.
Reviewers give 500 Casino 4.43 out of 5 on average over 107 rated reviews, against 3.44 across all brands. 92% of the ratings are four or five stars, and 8.4% are one or two. The review sites’ own scores average 4.63 out of 5 across 2 sites. By that score, 500 Casino ranks 197th of 4,286 rated casinos. Reviewers most often praise “Games” (60 reviews), “Customer support” (53 reviews) and “Withdrawals” (49 reviews). The most common criticism concerns “Website & app” (17 reviews), “Bonuses” (13 reviews) and “Sportsbook” (11 reviews).
The countries players state most often are United Kingdom (21%), Germany (10%) and Slovenia (7.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about 500 Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Games and payments receive notably positive feedback, with reviewers frequently mentioning the wide selection and fast transactions. Website usability has a slight positive edge, though bonuses and loyalty programs garner nearly balanced opinions.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
10
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 8 |
| 2024 | 10 |
| 2025 | 9 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Self-exclusion30%9
- Account blocked23%7
- Bonus winnings confiscated10%3
- Winnings voided10%3
- Account closed6.7%2
- Withdrawal refused6.7%2
- Deposit refund3.3%1
- Missing funds3.3%1
- Other problems6.7%2
Block 03
Complaint categories
- Account30%9
- Responsible gambling30%9
- Withdrawal17%5
- Bonus10%3
- Technical6.7%2
- Deposit3.3%1
- Payments & refunds3.3%1
Block 04
Complaint status
- Resolved87%26
- Unresolved13%4
Block 05
500 Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | 500 Casino | All brands |
|---|---|---|
| Complaints resolved | 87% | 59% |
| Average review rating | 4.43 | 3.44 |
| Complaints per 100 reviews | 26.1 | 26.4 |
| Share of “Account” complaints | 30% | 15% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
59
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 40 |
| 2023 | 59 |
| 2024 | 7 |
| 2025 | 5 |
| 2026 | 3 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars81%87
- 4 stars10%11
- 2 stars0.9%1
- 1 star7.5%8
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games53%60
- Customer support47%53
- Withdrawals43%49
- VIP & loyalty36%41
- Deposits & payment methods35%40
- Bonuses32%36
Criticised
- Website & app15%17
- Bonuses12%13
- Sportsbook9.7%11
- Games7.1%8
- VIP & loyalty6.2%7
- Customer support6.2%7
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.56
4.81
2.43
3.1
2.67
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 4.56 |
| 2023 | 4.81 |
| 2024 | 2.43 |
| 2025 | 3.1 |
| 2026 | 2.67 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom21%8
- Germany10%4
- Slovenia7.7%3
- Spain5.1%2
- Montenegro5.1%2
- Ukraine5.1%2
- Armenia2.6%1
- Argentina2.6%1
- Australia2.6%1
- Brazil2.6%1
- Other countries36%14
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 3 | – |
| 2025 | 9 | – | 5 | – |
| 2024 | 10 | 90% | 7 | – |
| 2023 | 8 | – | 59 | 4.81 |
| 2022 | 1 | – | 40 | 4.56 |
| 2021 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | – | 91 | 4.55 / 5 |
| Casino Guru | 29 | 17 | – |
| casino.ru | – | 7 | 4.7 / 5 |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about 500 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Ireland · Casino Guru
- Complaint
Account closed
ResolvedNigeria · Casino Guru
- Complaint
Account blocked
UnresolvedUnited Kingdom · Casino Guru
- Review
2.0 of 5 stars
United Kingdom · Casino Guru
- Complaint
Account blocked
ResolvedSlovenia · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, casino.ru.
Questions about 500 Casino
Who owns 500 Casino?
500 Casino is operated by Perfect Storm B.V. and runs under the 500 Casino Affiliates affiliate programme.
Is 500 Casino licensed?
Yes. 500 Casino holds a licence from Curacao Gaming Control Board.
When was 500 Casino founded?
500 Casino launched in 2016.
Which currencies does 500 Casino accept?
Currencies listed for 500 Casino: Danish krone, Euros, British pounds sterling, US dollars, Brazilian reals, Polish zlotys, Swedish kronor, Swiss francs and 38 more. Its site is available in 4 languages: English, Arabic, Danish, German.
What welcome bonuses does 500 Casino offer?
One welcome offer is listed for 500 Casino. The first on the list is “300% up to $15000 + 50 Free Spins (Rakeback) at 500 Casino”, with a 40× wagering requirement.
Which countries is 500 Casino available in?
500 Casino is listed in 22 markets: Australia, Austria, Canada, Chile, Colombia, Czechia, Germany, India and 14 more.
What does 500 Casino ask for at registration in Singapore?
The 500 Casino registration form for Singapore has 2 fields, including password.
What do players say about 500 Casino?
Players have filed 30 complaints and written 115 reviews about 500 Casino. Players rate 500 Casino 4.63 out of 5 on average across the 2 sites that publish one.
What do players complain about most at 500 Casino?
“Self-exclusion” – 30% of the 30 complaints about 500 Casino with a labelled problem. Followed by “Account blocked” (23%) and “Bonus winnings confiscated” (10%).
Do players report withdrawal problems at 500 Casino?
Withdrawals are the topic of 5 complaints about 500 Casino: 17% of the 30 with a topic. The most common withdrawal problem is “Winnings voided” (60% of them).
Does 500 Casino resolve player complaints?
87% of the 30 complaints about 500 Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, 500 Casino is 536th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about 500 Casino?
Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Website & app”, “Bonuses” and “Sportsbook”. 92% of the rated reviews give four or five stars, and 8.4% give one or two.
How many complaints has 500 Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 4 complaints about 500 Casino.
Where do 500 Casino’s players come from?
The countries named most often in complaints and reviews about 500 Casino are United Kingdom (21%), Germany (10%) and Slovenia (7.7%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with 500 Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of 500 Casino.
