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2UP Casino

Player complaints and reviews about 2UP Casino, plus its operator (2UP Affiliates), licences and welcome offers.

2up.io
Capture of the 2UP Casino website

About

2UP Casino belongs to the 2UP Affiliates affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 22 languages, including English, Spanish, Portuguese, Vietnamese. 24 account currencies are listed, including Euros, Chinese yuan, Japanese yen, Indian rupees. We list one welcome offer.

2UP Casino is listed in 24 markets, among them Germany, France, Belgium and Spain.

Markets

This brand is listed in 24 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

49 records

What players report about 2UP Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

7

33% resolved, of those with a known outcome

Total reviews

42

Across all review sites

Player rating

3.75 / 5

Trustpilot 2.8 · casino.ru 4.7

GEO markets

19

Countries stated on 88% of records

2UP Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about 2UP Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 7 complaints and 42 reviews about 2UP Casino on 5 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 30 reviews. Reviews are up 150% on the 12 months before (12).

Reviewers give 2UP Casino 2.76 out of 5 on average over 42 rated reviews, against 3.44 across all brands. 43% of the ratings are four or five stars, and 55% are one or two. The review sites’ own scores average 3.75 out of 5 across 2 sites. By that score, 2UP Casino ranks 1,183rd of 4,286 rated casinos. Reviewers most often praise “Games” (7 reviews) and “Withdrawals” (6 reviews). The most common criticism concerns “Trust & licence” (12 reviews), “Bonuses” (9 reviews) and “Customer support” (8 reviews).

The countries players state most often are Japan (21%), India (16%) and Indonesia (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about 2UP Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint categories

  • Account29%2
  • Responsible gambling29%2
  • Withdrawal29%2
  • Bonus14%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved57%4
  • Resolved29%2
  • Status we do not recognise yet14%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars40%17
  • 4 stars2.4%1
  • 3 stars2.4%1
  • 2 stars2.4%1
  • 1 star52%22
Share of 42 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games19%7
  • Withdrawals16%6
  • Customer support11%4
  • Website & app8.1%3
  • Trust & licence8.1%3
  • Bonuses5.4%2
Share of the 37 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence32%12
  • Bonuses24%9
  • Customer support22%8
  • Withdrawals16%6
  • Account11%4
  • Fairness & RTP11%4
Share of the 37 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Japan21%9
  • India16%7
  • Indonesia12%5
  • United States9.3%4
  • United Kingdom7%3
  • Canada4.7%2
  • Ukraine4.7%2
  • Argentina2.3%1
  • Bulgaria2.3%1
  • Switzerland2.3%1
  • Other countries19%8
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–282.68
20250–14–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–342.8 / 5
Casino Guru54–
casino.ru–44.7 / 5
Casinomeister1––
LCB1––

Block 11

Latest complaints and reviews

The newest records about 2UP Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Status we do not recognise yet
  • Review

    1.0 of 5 stars

    Indonesia · Trustpilot

  • Complaint

    Winnings voided

    Resolved

    Japan · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

    United Kingdom · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru.

Questions about 2UP Casino

Who owns 2UP Casino?

2UP Casino is operated by Uponly Limited and runs under the 2UP Affiliates affiliate programme.

Is 2UP Casino licensed?

Yes. 2UP Casino holds a licence from Anjouan Gaming Board.

When was 2UP Casino founded?

2UP Casino launched in 2025.

Which currencies does 2UP Casino accept?

Currencies listed for 2UP Casino: Euros, Chinese yuan, Japanese yen, Indian rupees, Russian rubles, Colombian pesos, Mexican pesos, Peruvian nuevos soles and 16 more. Its site is available in 22 languages: English, Spanish, Portuguese, Vietnamese and 18 more.

What welcome bonuses does 2UP Casino offer?

One welcome offer is listed for 2UP Casino. The first on the list is “200% up to $2000 + 500 Free Spins at 2UP Casino”, with a 35× wagering requirement.

Which countries is 2UP Casino available in?

2UP Casino is listed in 24 markets: Austria, Belgium, Brazil, Chile, China, Colombia, Finland, France and 16 more.

What do players say about 2UP Casino?

Players have filed 7 complaints and written 42 reviews about 2UP Casino. Players rate 2UP Casino 3.75 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about 2UP Casino?

Praised most: “Games” and “Withdrawals”. Criticised most: “Trust & licence”, “Bonuses” and “Customer support”. 43% of the rated reviews give four or five stars, and 55% give one or two.

How many complaints has 2UP Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 6 complaints about 2UP Casino.

Where do 2UP Casino’s players come from?

The countries named most often in complaints and reviews about 2UP Casino are Japan (21%), India (16%) and Indonesia (12%).