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Casino profile

29Black Casino

Player complaints and reviews about 29Black Casino, plus its operator (BePal Partners), licences and welcome offers.

29black.com
Capture of the 29Black Casino website

About

29Black Casino belongs to the BePal Partners affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 9 languages, including English, Arabic, Czech, Spanish. 7 account currencies are listed, including Euros, US dollars, Bitcoin, USD Coin. We list one welcome offer.

29Black Casino is listed in 7 markets, among them France, Belgium, Spain and Portugal. In Netherlands, 29Black Casino accepts 43 payment methods, among them Vip Club, Refer A Friend, Contact Us and Toggle.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

43 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Vip Club

    Other

    –

  • Refer A Friend

    Other

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  • Contact Us

    Other

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  • Toggle

    Other

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  • العربية

    Other

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  • Čeština

    Other

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  • Español

    Other

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  • Suomi

    Other

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  • Français

    Other

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  • Italiano

    Other

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  • Nederlands

    Other

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  • Norsk

    Other

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  • Polski

    Other

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  • Português

    Other

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  • Русский

    Other

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  • Svenska

    Other

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  • Copper

    Other

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  • Bronze

    Other

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  • Silver

    Other

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  • Gold

    Other

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  • Platinum

    Other

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  • Diamond

    Other

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  • Obsidian

    Other

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  • Personalized Bonuses

    Other

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  • Personal Vip Manager

    Other

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  • Whatsapp Support Chat

    Other

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  • Mvp Slots

    Other

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  • Sport Tip

    Other

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  • Cashback

    Other

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  • No Loss Sport Bet

    Other

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  • Mvp Sports

    Other

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  • Slot Tip

    Other

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  • Cash Spins Deposit Bonus

    Other

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  • Store Discount

    Other

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  • Mvp Table Games

    Other

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  • Withdrawals Limits

    Other

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  • Provider

    Other

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  • Social0

    Other

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  • Social1

    Other

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  • Social2

    Other

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  • Social3

    Other

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  • Cryptocurrencies

    Cryptocurrency

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  • Pci Dss Compliant

    Other

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Cashier read on August 7, 2026

Player Intelligence

97 records

What players report about 29Black Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

9

78% resolved, of those with a known outcome

Total reviews

88

Across all review sites

Player rating

3.97 / 5

Trustpilot 3.4 · AskGamblers 4.5 · Tribuna 4.0

GEO markets

17

Countries stated on 74% of records

29Black Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about 29Black Casino, the way Player Intelligence PRO computes it.

Since 2026, players have posted 9 complaints and 88 reviews about 29Black Casino on 4 sites. In the 12 months to November 6, 2026, they filed 9 complaints and posted 88 reviews.

Reviewers give 29Black Casino 3.66 out of 5 on average over 88 rated reviews, against 3.44 across all brands. 61% of the ratings are four or five stars, and 27% are one or two. The review sites’ own scores average 3.97 out of 5 across 3 sites. By that score, 29Black Casino ranks 890th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (24 reviews), “Games” (19 reviews) and “Website & app” (16 reviews). The most common criticism concerns “Withdrawals” (29 reviews), “Customer support” (12 reviews) and “Bonuses” (6 reviews).

The countries players state most often are Portugal (50%), Canada (18%) and United States (5.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 6, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about 29Black Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the wide selection of games and the smooth mobile app experience. Many highlighted the quick withdrawal times and responsive customer support as significant positives.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint categories

  • Withdrawal67%6
  • Account33%3
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved78%7
  • Unresolved22%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars49%43
  • 4 stars13%11
  • 3 stars11%10
  • 2 stars13%11
  • 1 star15%13
Share of 88 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals34%24
  • Games27%19
  • Website & app23%16
  • Deposits & payment methods18%13
  • Customer support15%11
  • Bonuses9.9%7
Share of the 71 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals41%29
  • Customer support17%12
  • Bonuses8.5%6
  • Account7%5
  • Trust & licence7%5
  • KYC / verification4.2%3
Share of the 71 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Portugal50%36
  • Canada18%13
  • United States5.6%4
  • Brazil4.2%3
  • Belgium2.8%2
  • Ireland2.8%2
  • El Salvador2.8%2
  • Austria1.4%1
  • Curaçao1.4%1
  • Germany1.4%1
  • Other countries9.7%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–553.4 / 5
Casino Guru89–
Tribuna–174.0 / 5
AskGamblers174.5 / 5

Block 10

Latest complaints and reviews

The newest records about 29Black Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    3.0 of 5 stars

    Canada · Casino Guru

  • Complaint

    Account closed

    Resolved

    Finland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

9 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about 29Black Casino

Who owns 29Black Casino?

29Black Casino is operated by LunaGate Ltd and runs under the BePal Partners affiliate programme.

Is 29Black Casino licensed?

Yes. 29Black Casino holds a licence from Anjouan Gaming Board.

When was 29Black Casino founded?

29Black Casino launched in 2025.

Which currencies does 29Black Casino accept?

Currencies listed for 29Black Casino: Euros, US dollars, Bitcoin, USD Coin, Ethereum, Tether, TRON. Its site is available in 9 languages: English, Arabic, Czech, Spanish and 5 more.

What welcome bonuses does 29Black Casino offer?

One welcome offer is listed for 29Black Casino. The first on the list is “200% up to €2000 + 50 Free Spins at 29Black Casino”, with a 35× wagering requirement.

Which countries is 29Black Casino available in?

29Black Casino is listed in 7 markets: Belgium, France, Italy, Portugal, Russia, Spain, United Arab Emirates.

Which payment methods does 29Black Casino accept in Netherlands?

The 29Black Casino cashier for Netherlands lists 43 payment methods: Vip Club, Refer A Friend, Contact Us, Toggle, العربية, Čeština and 37 more.

What do players say about 29Black Casino?

Players have filed 9 complaints and written 88 reviews about 29Black Casino. Players rate 29Black Casino 3.97 out of 5 on average across the 3 sites that publish one.

What do players like and dislike about 29Black Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 61% of the rated reviews give four or five stars, and 27% give one or two.

How many complaints has 29Black Casino received in the last 12 months?

In the 12 months to November 6, 2026, players filed 9 complaints about 29Black Casino.

Where do 29Black Casino’s players come from?

The countries named most often in complaints and reviews about 29Black Casino are Portugal (50%), Canada (18%) and United States (5.6%).